Having read previous reviews on this website we were nervous about staying here. Fortunately for my friend and our two daughters this hotel was very nice and staff very friendly. Nothing was too much trouble. The room was big, warm and basic but spotlessly clean. Its very close to Earl's Court tube station and close to all the amenities we... more

Well how do i begin. I was shown the room before paying (only cash or a 3.5% charge on credit card £40 per night) it was really very small i could reach out and touch both wall. It seemed ok, although there was a very unpleasant smell.. Once i was left, I was horrified to discover the dirty, filthy bathroom,... more

I’m extremely disappointed with the West Cromwell Hotel management and services. I’ve arrived at 11.00 am of the 1st July after having booked a single room with private bathroom for a fare of £60. The prices reported by the West Cromwell Hotel on the advertisement were: up to £ 35 for a Single room with private bathroom, £ 50 for... more

This is by far the most horrific hotel I have ever stayed at and I stay at about 30 hotels a year in London as I live down here Monday to Friday. They advertise direct dial phones in the room. In fact, having now stayed in 3 different rooms over the last 3 nights (don't ask) they don't work as... more

Stayed there for 4 nights for shopping and visiting friends. The location is very good, as it's a short walk to earl's court tube and there's a bus stop right outside of the hotel, as well as a 24h Tesco 100m down the road. The staff were very helpful and polite with any issue I had, no matter what time... more

We enjoyed our stay here. The Staff were helpful and charming. The rooms were clean and comfortable. Breakfast, continental, from friendly Waitress. Transport links excellent. Local supermarket nearby for snacks, etc! All in all, we would recommend it. more

My friend & I stayed for the weekend. Nothing was too much trouble for the staff. They helped us plan our sightseeing routes and gave us general advice. Our twin room was a good size with a clean bathroom. All the bedding and mattresses were new. All right the breakfast was only cereal & toast but who wants to pay... more

I stayed at West Cromwell hotel in the first week of January 09 for 5 days. I found the hotel to be clean and great value for money. The room was well furnished and in excellent condition. The hotel was close to Earls court station and to Tesco superstore, which was open 24 hours (very handy for late night snacks).... more

When I got to the hotel on the expected date with my copy of the reservation, the clerk looked at me as if I were an idiot. Then he found the reservation and told me there would be a 3.5% extra charge if I paid the remainder with my credit card. He was extremely rude. That should have given me... more