small room with typical terrible carpet, old small tv. We spent there a week during strong ;) London's winter (minus 5), and it was quite warm in the room, they also gave us additionally little heater, what was nice. Poor but not terrible cold bathroom with very hot water. Room cleaned daily but "hard" carpet corners left dusty, every day... More

Ahh London. One of the worlds most beautiful & EXPENSIVE cities! Perhaps the best advice I can give is that you typically get what you pay for in this city. To get what would be your average no thrills hotel in most cities (aside from Tokyo) expect to pay about $200 plus per night. Keeping that and the exchange rate... More

This was the Third time we visit London in a year, and gave this Hotel a second chance in oct 2011, as we wasnt so happy after the first time a year earlier. The first time the whole family of 5 people had to wait nearly an hour for the taxi that the hotel was suposed to send. The kids... More

Walked up thought yeah looks good, walked into reception, thought good ( nodding) got to my room ( no.4 a twin) thought wow this stinks,litterally stinks of anal belch! So sprayed some spray, had a look around the room and couldnt actually believe that this is the place that is on the website, as far as refurbishment goes, I believe... More

I booked a single room with shared facilities, but was given a cupboard with a window. The first room they gave me was so tiny and claustraphobic, I asked for another, which granted was better as it had a larger window, so didn't feel like a prison cell. The rooms are so tiny, my wardrobe is bigger. In fairness, it... More

For a room this cheap you cant complain. Booked a double room for my partner and i, got upgraded on arrival to a family room as no double rooms left. Room was big enough for us, would probably be a bit tight for family of 4 but you'd fit in! Walls were a bit dank but general cleanliness was ok,... More

Arrived at the hotel and i was disapointed to see the hotel lobby and rooms didnt look anything like the photos! The rioms were dirty with stains on the carpet and walls. With shabby bed linen and a well used matress!! The toilet was also filthy! Stayed here for two nights. There was no hot water when showering phoned reception... More

Will never recommend this hotel. Rooms are dirty. They look nice in pics but are very dirty. Hot water problems as in NO hot water at all! More

This is cheap, 2 star budget hotel. IT IS NOT THE SAVOY, so don`t expect it to be as such. There were 7 of us going ( 2 adults, a 15, 13, 7, and 5 year olds plus a 6 month old baby), so we booked two triple rooms (numbers 3 and 6). They do have 1 cot, but couldn`t... More