Firstly the taxi driver took us to the wrong Sheraton. We caught another taxi and arrived at the Sheraton Park Tower at 5pm and found our room was not ready. We went to reception every 15 mins and at 6pm still not ready so check-in upgraded us to another room which was delightful. Still not a good start. The staff... more

I have stayed at the Park Tower many times. It is in the most perfect area and the staff are great. Across the street from Harvey Nichols and 3-4 blocks from Harrods. If you are a walker you can walk to Oxford Street and Buckingham Palace in 15 or so minutes. The staff is what makes The Park Tower great,... more

I am still shocked regarding our experience with this hotel. We were originally booked to stay here for 6 nights but we decided to change hotels after the first night. It started off that my partner had unfortunately just lost his wallet and was waiting for his bank to send the replacement credit card. The hotel had taken credit card... more

+tive great location, cannot underscore how much it matters that you are a few minutes away from the tube, Harrods, good restaurants, etc (especially when it is pouring in London) +tive smooth check in, good concierge, ample supply of umbrellas +tive adequate gym neutral - Room size for families but most London hotels are the same so not a negative,... more

We loved our stay at the Sheraton Park Tower. We are big fans of Starwood and once again they did not disappoint us. We had a 2 room suite overlooking Hyde Park . It was plenty of room for 2 people and well kept. By evening we were tired and just wanted something light to eat and the lounge was... more

We have stayed at this hotel on numerous occasions and have always enjoyed it. One should know we are not really into "vintage" accommodations, so the modern conveniences and decor of this hotel suit us to a "T." As does the wonderful location, right next door to Harvey Nichols and 2 blocks from Harrods. Although not cheap, the rates seem... more

I recently stayed at this hotel for 5 nights because I thought that it was a five star hotel. I have to say that I am very disappointed in my choice. I am a frequent traveller, especially with Starwood and usually the luxury collection is very nice. The front desk told me I had been upgraded to an executive suite... more

The hotel itself is out of context, a round building in the middle of Knightsbridge, london. Once I got over this, I found this place, especially the rooms themselves, to be very pleasant, up to date, and comfortable. Truly, the type of hotel on could happily oversleep in. Loved it! more

im from kuwait i love london soooo much and ive stayed in sheraton like hundred times,couldnt find any hotel better,comfortable beds,nice service,friendly staff,near to every thing like harvey nicols,harrods,hyde park... you can say its in the heart of london . i wouldnt ask for more and i will never change my favourite hotel ever ...love you sheraton note:to the people... more