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Sheraton Park Tower


Hotel class 5.0 of 5
101 Knightsbridge, London SW1X 7RN, England
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Reviews you can trust

82% Recommend
4.0 of 5 stars 136 reviews
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By trip type
All (136)
[ Date ] [ Rating ]
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3 of 5 stars
Hong Kong
6 Nov 2009 | Trip type: Couples New
1/1 found this review helpful

My wife and I stayed here twice in our October 2009 trip to the UK. We wanted a hotel that had good location and we wanted to be around Knightsbridge. This hotel is part of the Luxury Hotel Collection of Starwood/Sheraton, but I found nothing special about this hotel. The website shows pristine rooms, with excellent views but I did... more

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5 of 5 stars
Melbourne
27 Oct 2009 | Trip type: Couples

Firstly the taxi driver took us to the wrong Sheraton. We caught another taxi and arrived at the Sheraton Park Tower at 5pm and found our room was not ready. We went to reception every 15 mins and at 6pm still not ready so check-in upgraded us to another room which was delightful. Still not a good start. The staff... more

Management response from
SheratonParkTower, On behlaf of the Executive Office

Dear Guest, Thank you for your feedback following your recent stay with us. We were sorry to learn that we kept you waiting for a room when you arrived at the hotel. It is certainly our intention to ensure that your arrival experience is enjoyable, and feel that we could have done better on this occasion. We are however delighted...

GREAT!
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5 of 5 stars
Phoenix, AZ
23 Oct 2009 | Trip type: Solo travel

I have stayed at the Park Tower many times. It is in the most perfect area and the staff are great. Across the street from Harvey Nichols and 3-4 blocks from Harrods. If you are a walker you can walk to Oxford Street and Buckingham Palace in 15 or so minutes. The staff is what makes The Park Tower great,... more

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1 of 5 stars
UK
22 Oct 2009 | Trip type: Couples
1/1 found this review helpful

I am still shocked regarding our experience with this hotel. We were originally booked to stay here for 6 nights but we decided to change hotels after the first night. It started off that my partner had unfortunately just lost his wallet and was waiting for his bank to send the replacement credit card. The hotel had taken credit card... more

Management response from
SheratonParkTower, On behalf of the Executive Office

Dear Guest, Thank you for taking the time to share your frustrations following your recent stay with us. We were sorry to learn that your experience did not meet our usual high standards, in particular we were sorry to learn that you were not comfortable in your room, and did not enjoy your in-room dining. We appreciate your feedback so...

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4 of 5 stars
SoCal
9 Oct 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

+tive great location, cannot underscore how much it matters that you are a few minutes away from the tube, Harrods, good restaurants, etc (especially when it is pouring in London) +tive smooth check in, good concierge, ample supply of umbrellas +tive adequate gym neutral - Room size for families but most London hotels are the same so not a negative,... more

Management response from
SheratonParkTower, On behalf of Executive Office

Dear Guest, Thank you for your review of the Sheraton Park Tower following your recent stay with us. We were delighted to learn that you enjoyed your stay with us in the Park Tower. Thank you for your comments regarding our Concierge and Front Desk associates, which have been shared with our teams. We look forward to welcoming you back...

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5 of 5 stars
home
2 Oct 2009 | Trip type: Couples
0/1 found this review helpful

We loved our stay at the Sheraton Park Tower. We are big fans of Starwood and once again they did not disappoint us. We had a 2 room suite overlooking Hyde Park . It was plenty of room for 2 people and well kept. By evening we were tired and just wanted something light to eat and the lounge was... more

Management response from
SheratonParkTower, On behalf of the Executive Office

Dear Guest, Thank you for your review of the Sheraton Park Tower following your recent stay with us. We were delighted to learn that you enjoyed your stay with us in the Park Tower, and that you found your accommodations comfortable and the location convenient. We look forward to welcoming you back to the hotel in the future. Best regards,...

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4 of 5 stars
San Francisco
23 Sep 2009 | Trip type: Couples
2/3 found this review helpful

We have stayed at this hotel on numerous occasions and have always enjoyed it. One should know we are not really into "vintage" accommodations, so the modern conveniences and decor of this hotel suit us to a "T." As does the wonderful location, right next door to Harvey Nichols and 2 blocks from Harrods. Although not cheap, the rates seem... more

Management response from
SheratonParkTower, On behalf of the Executive Office

Dear Guest, Thank you for your review of the Sheraton Park Tower following your recent stay with us. We are pleased to learn that the Park Tower is your hotel of choice in London, and that you feel your stays represent good value. We look forward to welcoming you back to the hotel in the future. Kind regards, On behalf...

Just okay
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3 of 5 stars
Pensacola, Florida
16 Sep 2009 | Trip type: Couples
2/3 found this review helpful

I recently stayed at this hotel for 5 nights because I thought that it was a five star hotel. I have to say that I am very disappointed in my choice. I am a frequent traveller, especially with Starwood and usually the luxury collection is very nice. The front desk told me I had been upgraded to an executive suite... more

Management response from
SheratonParkTower, On behalf of the Executive Office

Dear Guest, Thank you for your feedback and taking the time to post your comments. We were sorry to learn that your room did not meet your expectations. In particular we were alarmed to learn that your linen was damaged. We appreciate your feedback and invite you to contact us directly so that we can better address the particular inconveniences...

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5 of 5 stars
san francisco
15 Sep 2009 | Trip type: Family
1/2 found this review helpful

The hotel itself is out of context, a round building in the middle of Knightsbridge, london. Once I got over this, I found this place, especially the rooms themselves, to be very pleasant, up to date, and comfortable. Truly, the type of hotel on could happily oversleep in. Loved it! more

Management response from
SheratonParkTower, Executive Office

Dear Guest, Thank you for your review of the Sheraton Park Tower following your recent stay with us. We are delighted to learn that you enjoyed your stay with us, and look forward to welcoming you back to the hotel in the future. Kind regards, On behalf of the Executive Office 00412dutymanagers@starwoodhotels.com

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5 of 5 stars
kuwait
12 Sep 2009 | Trip type: Friends getaway
0/1 found this review helpful

im from kuwait i love london soooo much and ive stayed in sheraton like hundred times,couldnt find any hotel better,comfortable beds,nice service,friendly staff,near to every thing like harvey nicols,harrods,hyde park... you can say its in the heart of london . i wouldnt ask for more and i will never change my favourite hotel ever ...love you sheraton note:to the people... more

Management response from
SheratonParkTower, On behlaf of the Executive Office

Dear Guest, Thank you for taking the time to post a review of the hotel following your stay with us. We were delighted to learn that you had an enjoyable stay and will be sure to share your kind words with our colleagues. Thank you for your loyalty to Starwood Hotels & Resorts, we very much look forward to welcoming...

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Sheraton Park Tower Also Known As

  • Sheraton Park Hotel
  • Sheraton London
  • London Sheraton
Address: 101 Knightsbridge, London SW1X 7RN, England
London hotels Sheraton Park Tower
4.0/5.0
136