The hotel location is FAB, and Kensington is a great place to stay, however the staff are very rude and unfriendly and the rooms are pokey and limited. The bathroom was a little grubby too. How this hotel got 3 stars I have no idea. Its also massively overpriced. You can find a much better deal elsewhere. more

We stayed here 30th Dec 2007-03rd Jan 2008. I cant believe its called a hotel it was more like staying at a hostel.....! The best thing was the location like other people say its ideal for going in and out for your sightseeing trips.Earls court tube is 2mins away,and all you have to purchase is a zone 1-2 oyster card... more

Unfriendly people, too small rooms, dangerous elevator (close the door without advise), blocked fire alarm, too smal bathroom, very poor breakfast, a nightmare! the web page is a lie! No more than a half of star! AVoid! Avoid Avoid! more

First of all, I must admit I didn't check any comments on the hotel before booking. It was planned in a hurry this trip and I trusted the booking company when they oferred us this 4 stars hotel (this is the category of the hotel on our booking mail). Seeing the other comments, I alredy consider myself a lucky traveler... more

The bathroom was tiny, too small to swing a cat! had to turn sideways to get in to the shower as the toilet was blocking the door from opening fully. The water pressure/temperataure was dodgy to say the least, was scalding hot one minute, freezing cold the next, and more like standing under a tap as opposed to a shower.... more

A short walk from the Earl's Court TUBE stop. It was easy to get to every major attraction from this location and it was all in zone 1 which saves you $. The front desk staff was not cheery and not a good first impression. The room was small but not uncomfortable (unless you bring tons of luggage.) There was... more

small room, i was in the fifth floor, the room was clean and the service well. the breakfast was very simple: coffee, cereals, toast in the photos you have a vision of the room. more

Like others mentioned, we got a 2 twin bed room when we requested 1 queen. The only other room available was in the basement so we spent the first night in separate beds. The next morning the manager called and said if we left our bags packed they would move them to a new room. When we returned from a... more

Good location - few minutes walk from Earls Court tube station. Small room, but comfortable and clean. Nice breakfast room with complimentary breakfast and good service. more