i stayed in this hotel in december to celibrate my 60th birthday,with my partner. we had a great time,the room was a little small but could not fault anything. i would stay there again and found the staff helpful as for its location its well served by tube and bus and only 25min to the west end.( 5mins to tube... More

I normally write reasonably detailed, impartial reviews. With this hotel I can't! I find it bizarre that such a place can sell rooms. We were stuck for a hotel on a business trip and my partner booked this. Where do I start? 1) Behind the check in counter (the bleak check in counter) there was a wooden shelf with a... More

I got a last minute deal for the Kensington through Londontown.com. The rooms are small but really, I was there for sightseeing in London, not sitting in my room. They offered free internet access which was helpful. There were shower gels in the rooms but not individual toiletries so consider bringing small bottles of your own shampoo and conditioner. The... More

when arrived room was small had single bed plus bunk beds ideal for children not an adult , and when was upgraded to a double room had to pay extra 15.00 per night which i thought was disgusting .also stated in discription there would be toiletries in bathroom not there .will not be going there again.On the positive side 5mins... More

Ok, so I stayed here with a colleague this week purely because it was close to Olympia Conference Centre and the price was ok for a twin room (although we were in the family 5 room). On the positive side: 5 mins walk from Olympia 5 mins walk from the tube Quiet street Excellent pressure in the shower. Clean sheets... More

My in-laws booked to stay here when they arrived from the USA last month. They were met with a room so small there was nowhere to put their luggage, a filthy bathroom, only 1 'crusty' towel, and a surly, rude employee who barely spoke English. Not a great welcome on their first visit to the UK!! More

The door to the room was broken so every time I went in the man from reception had to open it with a screwdriver. There was no toilet paper in the room so I had to go to reception to ask for some (no phone). The TV in the room did not work and they could not fix it. The... More

Clean, comfortable, value for money and reception staff very helpful. Convenient location, short walk to Earls Court and Kensington High Street, 5 mins to No 10 bus to Marble Arch/Oxford Street and 5 mins to West Kensington tube on the District Line. Sainsbury's 2 mins walk on this nice quiet road. Sunny front terrace/garden, complementary tea/coffee all day. Altogether really... More

The price and location make up for the small room and small bathroom. It is good enough just for sleeping. The staff were very friendly and helpful. The neighborhood wasn't bad either, people were very friendly and everything was a walk or tube ride away. More