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Kensington West Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 30 reviews
30 Reviews
5.0 of 5 stars
5
4.0 of 5 stars
13
3.0 of 5 stars
4
2.0 of 5 stars
1
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#402 of 1,047 hotels in London
  • Address
    25 Matheson Road
    (formerly Aston Court Hotel)
    London W14 8SN
    England
Check Rates: £88 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 30 traveller reviews
  • What to Expect:
    • 3 based on 17 reviews Rooms
    • 3 based on 16 reviews Service
    • 3 based on 18 reviews Value
    • 3.5 based on 18 reviews Cleanliness
  • Recommended For:
    • 50% based on 19 reviews Young Singles
    • 40% based on 19 reviews Families with Teenagers
    • 30% based on 19 reviews Families with Small Children
    • 30% based on 19 reviews Older Travellers
    • 20% based on 19 reviews An Amazing Honeymoon

Reviews of Kensington West Hotel

( 1-10 of 30 )
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5 of 5 stars
Wappingers Falls, New York
22 Jul 2008

Have stayed in London several times before and through a friend had heard about these Castletown Lettings apartments www.castletownhouse.co.uk available in West Kensington and contacted them directly for booking. Found the total experience excellent in every regard. Pricing was well below a good hotel with many more amenities than the hotel had offered. The rooms were fully equipped (big screen... more

25 Mar 2008
1/1 found this review helpful

We booked Kensington West through the Eurostar website, along with our train tickets from Brussels to London. We chose it for the price, and because we could get a quad room on short notice (we booked 3 days before we arrived). For a budget hotel, this is a good option. It's not necessarily near any places on the to-do list,... more

28 Feb 2008

I have read reviews from here and trip advisor. All had medium things to say. First this is not a hotel but a Bread and Breakfast. I attempted to check in at 1:30 and was told that checkin was at 2:30. There was noone in the hotel at all, they must have had rooms. Second, nothing worked at front desk,... more

Management response from
KensingtonWestTeam, Reservations and Customer Services

Dear Guest, We at Kensington West apologise that we were unable to check you in early. We do say that check in time is after 2.30pm, this is so that the housekeepers have enough time to clean the rooms to our satisfactory standards. As check out time is at 11.30am this gives the girls 3 hours to clean all the...

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3 of 5 stars
Thessaloniki
31 Dec 2007

the location is good. close to the tube station, and a quiet and not at all dangerous area. the room was very small, but at least it was very clean. the staff helpful. we stayed only for 2 nights. we booked this hotel from an internet hotel website, so we didn't pay the normal hotel rates. i advise you to... more

26 Oct 2007
0/1 found this review helpful

This was the worst hotel I've ever stayed in, the customer service was horrible and the hotel double charged our credit card and refused to give us back our money. I would not recommend to stay here. The beds were dirty, our room smelled like a toilet and there was no heat, along with a broken lift. Please think twice... more

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4 of 5 stars
Multinational in Singapore
17 Oct 2007
2/2 found this review helpful

Any clean, bright room with newly painted walls, modern bathroom and a bed with clean linen for only 50Pounds (for a Queen bed) to be had in London wins high marks from me. 5-7min walk to West Kensington Tube took us through a quiet neighborhood that some may mistake for shady, but I would describe as just a little shabby,... more

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4 of 5 stars
Dearborn, Michigan
9 Oct 2007
1/1 found this review helpful

Overall We stayed at this hotel for a week in September and overall had a great experience. The rooms were clean and it did seem as if they were newly refurbished which was nice. The rooms are rather small, but this is London and that's what you get. The room was mostly taken up by a bed and the dresser/desk,... more

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4 of 5 stars
Galway, Ireland
25 Sep 2007
4/4 found this review helpful

Myself and my friends stayed here for a weekend on a girly weekend. We found the accommodation perfect for our needs. Booked in at around 10 at night. We had two family rooms. One room had a double bed and bunk beds and the other room had 3 single beds and 2 bunk beds. We had more beds than we... more

12 Aug 2007
4/4 found this review helpful

After reading some of the previous reviews we were slightly apprehensive about what to expect but were VERY pleasantly surprised. Firstly, can I reassure you that the area is very pleasant and unthreatening. It's residential and there were no signs of the drunk men and hookers roaming the streets as the previous reviewer suggested! (In fact, our daughter lives just... more

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5 of 5 stars
Birmingham, United Kingdom
23 Jul 2007
1/1 found this review helpful

I booked this hotel through Venere.com - booked for Olympia rooms - not sure why they differentiate, it's the same hotel. We paid £100 for a room for 4 people (room only, they do not offer breakfast but have coffe machine with free capuccino, expresso, hot chocolate, tea, etc). The hotel has been renovated recently and looks lovely. The staff... more

Reviews of Kensington West Hotel

( 1-10 of 30 )
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Kensington West Hotel Address

25 Matheson Road | (formerly Aston Court Hotel), London W14 8SN, England