We stayed here in April with my kids and my parents. The rooms were small, the beds uncomfortable and the breakfast was very disappointing. The location was great, but there are a number of other hotels/B&Bs in the area. We chose this hotel because they had 4-person family rooms that would my husband and I with our kids, and the... More

Excellent location !!! Only minutes walk to the Victoria Station and the underground. Definitely a good choice for city trips. And easily walkable distance to Buckingham palace and beautiful St .James's and Green Parks. The area around the hotel was safe and nice, and there were nice shops and coffee houses nearby. Very kind and friendly staff !!! Good service... More

The day before my scheduled arrival at the NEH, London, the receptionist called to tell me to tell me that my information was not taken correctly and that it was my fault and that they had cancelled my reservation! That was my first indication that this hotel would be a let-down. She then proceeded to tell me that I would... More

Room was scruffy in appearance - walls very scuffed and dirty. Carpet could use a good cleaning and vacuuming especially along the base boards. Mattresses were soft with noticeable bed springs - not very comfortable Carpet on stairs worn and edges of some stairs covered with tape. Many staff was not as friendly as their website describes. Also don't be... More

We were gone for a month traveling Scotland, England, and this is the worst place we stayed in a month of B&B'S. The staff were not freindly, it seemed like they hated their jobs. The breakfast was really bad, just toast for hot food, I looked in the kitchen and saw the guy wiping the cups with out water to... More

I was in London recently for the night and having left the hotel accommodation until the last minute had no choice but to book this hotel due to its close proximity to Victoria and it being one of the cheapest options. I did have a read of the reviews before and was quite apprehensive, but as I didn't have many... More

We found the New England Hotel after seeking a booking at another hotel in the neighborhood and finding it full. We found the New England Hotel to be a lovely, older facility with cozy ensuite rooms and a morning cold breakfast service that was good. Its location in Pimlico made it convenient for walkers exploring London, and being quite near... More

We are not new to traveling in Europe, so we expected small and worn accommodations at this budget hotel. But this place was disgusting! Mold around the shower in the bathroom, mildew on the shower curtain, fingerprint smudges on the wall, stains on the sheets and blankets, and a layer of grime on everything. They use old grocery bags as... More

I was apprehensive after reading some recent reviews but I have no complaints about this budget hotel. I stayed in a twin on the third floor with my adult son. The room was very clean and comfortable and bigger than I was expecting. I requested an extra pillow and tea and coffee making facilities and both were brought up to... More