I didn't actually stay here as, despite booking directly with the hotel and a phone call from them to confirm my arrival time, when I arrived they did not have a room for me. I had told them I would arrive between 9 and 11pm and I actually arrived around 10pm. I had to wait for about 20 minutes before... more

A hotewl well located on Tottenham Court Rd providing everything the business traveller needs. Good rooms with tasteful decoration and all the facilities work. Staff were very friendly and very professional and seemd genuinely pleased to welcome you. The hotel does good food but if you like to getout and about there are plentyl of excellent restaurants in the area... more

First night, the room (461) had a stale smell to it, but I could live with that. Everything was OK until I ran a bath late in the evening and the water was brown. Very brown. The staff responded quickly, but couldn't fix it so I was moved the next day. I wasn't going to shower in contaminated water though,... more

I have stayed at the Grafton a few times now for business. The location is ideal, very close to a tube station so you can get wherever you need to, but not so close that you can hear it from your hotel. The rooms are well appointed and the staff friendly and helpful. The breakfast has a good choice and... more

We stayed here for our first 3 nights of travelling throughout the UK and Europe and found the room clean and tidy. The room itself was small but we only came back to it at the end of the day for sleeping anyway so it wasnt a problem for us. The bathroom was clean and modern however the shower is... more

This was my first stay here, it won't be my last. I found the hotel excellent value for money, the room was of a high standard for the price offered. The hotel was immaculately clean and I found all of the staff went out of their way to make me feel welcomed. No enquiry was too small for them to... more

We stayed here for the third time as its a good safe bet being in a chain in London as there is so much stuff there that is poor quality.. Good spacious accommodation but you're not guaranteed to get a view as some of the rooms just face the roof generators and stuff. Great location just next to Warren St... more

I just returned from a week in London at the Radisson Edwardian Grafton Hotel. the room had a king bed and big marble bathroom.. was regular size hotel room... spotless with friendly, helpful staff. The location was perfect... coffee shops down the block,tube station (Warren Street) less than a 1/2 block away and grocery store right across the street. Perfect..... more

the hotel staff were very helpful and friendly the rooms were spacious and comfortable.I would go back there when in London again .A lovely clean very nice Hotel . more