I phoned the hotel to ask what time I could book in and was told 3pm...when I looked at some small print in an email they had sent previously I found it was actually 2pm - staff being less than accurate fro the word go was not a good impression. I was in room 202 and was getting on with... more

Myself and my hubby stayed in this Hotel for 2 nights,and would not go back,we booked a double room,which was small,and as others say it is hot, there is no air conditioning. We were the only people at the bar. more

After reading previous reviews on this hotel, I was a little nervous at what it would be like - I shouldn't have worried! We stayed for 3 nights in a very clean modern room (maybe a little scuffed here and there) and thoroughly enjoyed ourselves. The staff were lovely, great breakfast and waitress and at an extremely good price! The... more

write wher shall i start from we arrived at the hotel at 4.20 pm ther woz parking available we hade alot of luggadge witch the lovely reception came to help us take to our room witch woz (on the 3rd floor) we the needed a taxi take us to a event in wembly taxi woz down staires in 10 min... more

This hotel is in a nice area of North London and it is ideally located to get to the shops and restaurants of Muswell Hill. There is no tube station in Muswell Hill, so getting into central London is more of a chore than from other areas. There are two 24hr buses that run from the Broadway to Highgate tube... more

Location ideal for a nearby funeral we needed to stayed overnight to attend. Reception staff had very poor and casual attitude - definitely could do with customer service training. Small basic room with small double bed on ground floor with window facing narrow service area. Reception carpet needed a good clean. The website makes the hotel look better than it... more

Stayed here for two nights. Room 211 - shower screen had no rubber on the bottom and so every time you used it, the bathroom floor got soaked. Sink also leaked, leaving big puddle on floor. Toilet was disgusting, brown, ground in stains at the bottom, in need of a bottle of bleach down it. Mattress felt really old and... more

We got this hotel with a really good discount so the room only cost £57 including breakfast. I wouldn't have been that impressed if we had paid the full price as the room was very small and quite basic only a bed a desk and a small wardrobe but it was clean more

I normally always check trip advisors website before booking any hotel I didnt this time and boy am I sorry I had booked this hotel by the website was very impressed with how they sold their hotel was expecting big things and god was I upset when we got to our room!! when we walked into the lobby was happy... more