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Park Grand Paddington Court

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Traveller (1203)
Room & Suite (442)
Videos (1)
What is Travellers’ Choice?
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About

#101 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travelers make Park Grand Paddington Court their hotel of choice when visiting London. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you. You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as Park Grand Paddington Court offers guests free WiFi. The hotel features a 24 hour front desk, a concierge, and room service. Plus, Park Grand Paddington Court offers a fitness center and breakfast, providing a pleasant respite from your busy day. Given the close proximity of popular landmarks, such as Buckingham Palace (1.8 mi) and Primrose Hill (1.9 mi), guests of Park Grand Paddington Court can easily experience some of London's most well known attractions. During your visit, be sure to check out one of London's popular tapas restaurants such as Dishoom Covent Garden, The Shed, and StreetXO, all a short distance from Park Grand Paddington Court. If you’re looking for something to do, Natural History Museum (1.2 mi), Harrods (1.2 mi), and V&A - Victoria and Albert Museum (1.2 mi) are a nice way to spend some time, and they are all within walking distance of Park Grand Paddington Court Hotel. We’re sure you’ll enjoy your stay at Park Grand Paddington Court as you experience all of the things London has to offer.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Centre with Internet Access
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Baggage storage
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, Italian
4,196Reviews108Q+A100Room tips

Reviews
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Ristotrip22 wrote a review 4 Mar
25 contributions17 helpful votes
Very small room which is unfortunately a typical London standard but the rooms located in the basement floor are very bad with small windows with zero view (wall-view). Cleaning is not good and there was dust everyqhere. Very good location and kind staff.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 1 week ago
Dear Ristotrip22, Thank you for sharing your detailed feedback with us. We apologize for the shortcomings you experienced during your stay, including the small size of the room, cleanliness issues, and the lack of a view in the basement rooms. We appreciate your positive comments about our convenient location and friendly staff. Your feedback is important to us, and we will address the cleanliness and room conditions to ensure a more comfortable and pleasant stay for our guests. We hope to have the opportunity to welcome you back and provide an improved experience in the future. Best Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maruf Subhani wrote a review May 2023
Karachi, Pakistan3271 contributions37571 helpful votes
Hotel's Favourite
Very good hotel.the rooms are clean and the stafff are always smiling. I would like to thank shuja for the help he make sure we have great stay. The breakfast is perfect. I will definitely stay again here. Very convenient to travel around London.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
41 Helpful votes2 Reposts
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 10 Jun 2023
Dear marufsubhani, Thank you for writing a review after your recent stay at the Park Grand Paddington. I am particularly thrilled to read that the location, the cleanliness of the hotel and the service were the main assets to your overall experience during this trip. We take a great pride, indeed, in delivering an excellent customer service with a team of professionals. Once again we hope to welcome you back to the Park Grand Paddington hotel soon! Kind Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John P wrote a review Feb 2024
2 contributions
My brother and I were first time visitors to London in Sept-Oct 2023. We stayed at the Park Grand at Paddington for a few days, then traveled to Paris for a few days. Upon our return to London, we again went to the Park Grand to spend the last couple of days of our trip. We were very comfortable in our room pre-Paris, altho the room was very small, but that was somewhat expected. After all, you don't come to London to spend time in a hotel. However, I did ask the receptionist if, when we returned from Paris, we might be placed in any room that might be available that was larger. When we returned, we were pleasantly surprised that our room was a good deal larger. My commendations for the wonderful staff (Anahi, Kazi, Rhian, Petronela, Cosmin), and a very attentive housekeeping crew, for a very enjoyable stay! John Perham Steve Perham
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dario Rodrigues, Other at Park Grand Paddington Court
Responded 3 weeks ago
Dear johnpW7175HK, Thank you for sharing your detailed experience with us. We are delighted to hear that you had a comfortable stay at Park Grand at Paddington during your visit to London and Paris. We are glad that our staff, including Anahi, Kazi, Rhian, Petronela, and Cosmin, along with the housekeeping crew, contributed to making your stay enjoyable. We appreciate your feedback regarding the room size and are pleased that we were able to accommodate your request for a larger room upon your return from Paris. Your kind words are truly appreciated, and we hope to have the opportunity to welcome you back in the future. Best Regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arwyn N wrote a review Feb 2024
1 contribution1 helpful vote
Arrived at the hotel to find they had no record of my reservation. After 10minutes showing them ID my booking confirmation and having the clerk even forward my confirmation to his main office while he was on the phone to them, I was told to sit and wait in the lobby while they sorted it. Half hour later nothing so I had to ask again and was put through the same routine- so nobody had done anything and just forgotten about me! what on earth was going on. Was a few people there with same issue it seams. Finally given room. I booked a deluxe- room was ok. They are small- 1 person is ok- 2 people would be a squeeze. Biggest complaint for me is the noise. The corridors are tiny and rooms have no sound proofing so you can hear other rooms, conversations and everything, same with the windows which you have the joy of hearing staff emptying rubbish into bins. I did complain but they wouldn’t move me. They all appear to have adjoining doors so the sound really travels. Other reviewers I’m suspicious of and may be their friends as the hotel is not that great. Overall a not so pleasant stay and won’t be returning.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Go elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Dario Rodrigues, Other at Park Grand Paddington Court
Responded 3 weeks ago
Dear arwynn2020, Thank you for sharing your detailed feedback with us. We sincerely apologize for the inconvenience and frustration you experienced during your stay. It is disappointing to hear about the issues you encountered with your reservation and the lack of prompt resolution from our staff. We take your comments seriously and will address these communication and service lapses with our team to prevent such incidents in the future. We regret that the room size and noise levels did not meet your expectations. Your feedback regarding the lack of soundproofing and noise disturbances in the corridors and rooms is duly noted, and we will look into ways to improve this aspect of our accommodations. We appreciate your feedback and will use it to make necessary improvements to enhance the overall guest experience. We apologize for falling short of your expectations and hope you will consider giving us another opportunity to provide you with a more pleasant stay in the future. Thank you for bringing these issues to our attention. Best Regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alilew65 wrote a review Feb 2024
Nelson, United Kingdom6 contributions1 helpful vote
An excellent hotel. The room had everything you could wish for. Iron safe hairdryer toiletries and most important - plenty of sockets. Well situated a short walk from Paddington Station. All the staff were pleasant and very helpful indeed
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Try and get a room upstairs where WiFi and phone signals are best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dario Rodrigues, Other at Park Grand Paddington Court
Responded 4 weeks ago
Dear alilew65, It's wonderful to hear that you had such a positive experience during your stay with us! We are thrilled that you found your room well-equipped with everything you needed, and that our convenient location near Paddington Station was a plus for you. Our team takes pride in providing excellent service, and we are delighted that you found them pleasant and helpful. Thank you for your kind words, and we look forward to welcoming you back on your next visit. Best Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Conor C wrote a review Feb 2024
1 contribution
Execllent, our host Rhian provided immaculate service, with a free room upgrade, decoration, and bottle of Prosecco for us upon arrival. The room was lovely and great value for money, with a large comfortable bed and air conditioning, the tv had easy access to external devices (using the fire stick) so we could watch our own programs. The bathroom was lovely too, with a great shower and in pristine condition.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: If you’re curious about anything, the staff are very helpful and our host Rhian was a great help
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 4 weeks ago
Dear 382conorc, Thank you for sharing your wonderful experience at our hotel! We are thrilled to hear that Rhian, our host, provided you with exceptional service and made your stay memorable with a free room upgrade, decoration, and a bottle of Prosecco upon arrival. We are glad that you found the room to be lovely and great value for money, with a comfortable bed, air conditioning, and easy access to external devices for your own programs. It's fantastic to know that you enjoyed the pristine bathroom and the great shower. We truly appreciate your kind words and look forward to welcoming you back in the future. Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Witchwizard wrote a review Feb 2024
Cambridge, United Kingdom5 contributions1 helpful vote
Hotel was immaculately clean. Staff were excellent, very welcoming and helpful Room was compact but had everything needed for a four night stay. Breakfast was superb the staff worked so hard to keep it running smoothly. A few guests treated the breakfast staff very poorly, however, the staff managed them with respect and dignity. Well done to those staff members. Will certainly use hotel again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Very close to station and all amenities.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 10 Feb 2024
Dear Witchwizard, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found the hotel to be immaculately clean and that our staff provided excellent service, being welcoming and helpful throughout your stay. We are glad that the room, although compact, had everything you needed for your four-night stay. It's also wonderful to hear that you enjoyed the superb breakfast and appreciated the hard work of our staff in keeping it running smoothly. We are sorry to hear that some guests treated the breakfast staff poorly, but we are proud of our staff for managing the situation with respect and dignity. We will make sure to pass on your commendation to those staff members. Thank you for your kind words and for choosing our hotel. We look forward to welcoming you back in the future for another enjoyable stay. Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ahmad N wrote a review Jan 2024
1 contribution
This hotel was perfect for my staying in London. Hotel manager Colston and Shuja saved my life , I did mistake and did a new reservation and help me to sort out the issue promptly. They were professional and very friendly. Shout out to whole front desk of park grand team
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 29 Jan 2024
Dear E3751Cahmadn, Thank you for choosing Park Grand for your stay in London. We are delighted to hear that our hotel met your expectations and that our dedicated team, especially Colston and Shuja, were able to assist you promptly and professionally. We will definitely share your kind words with the entire front desk team. We look forward to welcoming you back for another exceptional experience at Park Grand! Warm regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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daniel wrote a review Jan 2024
Rossendale, United Kingdom1 contribution
Room 557 The hotel's location, within a 10-minute walk to Paddington tube station and surrounded by various dining options, was a positive aspect. However, several disappointments marred the experience. The room remained uncomfortably cold despite the air conditioning set to 28°C, resulting in a chilly night's sleep. The presence of pubic hair in the shower tray and curdled milk pots for tea and coffee added to the list of grievances. Additionally, an unpleasant smell of cigarette smoke infiltrated the room around 7 am from staff outside. While the room rate of just over £70 in London might justify overlooking some issues, a significant incident marred the stay. Personal belongings, including two bottles of wine placed outside the window to cool due to the lack of room fridges, were stolen. Despite confronting two staff members and suspicions pointing to them, no concrete proof could be established. The hotel's response, providing a complimentary bottle of Prosecco, was appreciated but did little to restore a sense of security, leaving a lingering feeling of discomfort and unease.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 19 Jan 2024
Dear Explorer47483538065, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your kind words about our location and the proximity to Paddington tube station and dining options. However, we're deeply sorry to hear about the disappointments and issues you encountered during your stay. We sincerely apologize for the discomfort you experienced with the room temperature and the cleanliness issues you mentioned. These concerns will be addressed with our housekeeping team to ensure that such incidents are not repeated in the future. We also apologize for the unpleasant smell of cigarette smoke that infiltrated your room, and we will investigate this matter further to prevent it from happening again. Regarding the incident with your stolen personal belongings, we take this matter very seriously. We understand the frustration and discomfort this would have caused. We have shared your concerns with our management team, and they will conduct a thorough investigation to ensure the safety and security of our guests. We appreciate your understanding of our gesture in providing a complimentary bottle of Prosecco, but we understand that it does not fully address the sense of discomfort and unease you experienced. Please be assured that we will take necessary measures to prevent such incidents from occurring in the future. Once again, we apologize for the inconvenience caused during your stay. We value your feedback, and we hope to have the opportunity to welcome you back in the future to provide you with a much-improved experience. Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jake D wrote a review Jan 2024
1 contribution
The hotel staff Colston, Rihan, Kazi and Maisum were all absolutely wonderful and extremely helpful and nothing was a problem. The rooms were first class, clean and the location very central. We will be coming back here again. Highly recommend staying here. Thank you so much to the team. All the best.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don’t look anywhere else come straight here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded 19 Jan 2024
Dear jakedG6998MP, Thank you for your fantastic review! We're thrilled to hear that you had a first-class experience at our hotel and found our staff, including Colston, Rhian, Kazi, and Maisum, to be absolutely wonderful and extremely helpful. We're glad that the cleanliness of our rooms met your expectations, and our central location was convenient for your stay. We appreciate your recommendation and look forward to welcoming you back again in the future. Thank you for your kind words and all the best to you as well! Best regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£98 - £185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western shaftesbury paddington court london hotel london, best western paddington court hotel, london best western, best western london
FORMERLY KNOWN AS
BEST WESTERN Shaftesbury Paddington Court London
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
175
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PARK GRAND PADDINGTON COURT - Updated 2024 (London)

Frequently Asked Questions about Park Grand Paddington Court
Which popular attractions are close to Park Grand Paddington Court?
Nearby attractions include Italian Gardens (0.3 miles), Paddington Station (0.3 miles), and The Swan (0.2 miles).
What are some of the property amenities at Park Grand Paddington Court?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Grand Paddington Court?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Park Grand Paddington Court?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Grand Paddington Court?
Conveniently located restaurants include The Bear Pub Paddington, Nipa Thai Restaurant, and Bizzarro.
Are there opportunities to exercise at Park Grand Paddington Court?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Park Grand Paddington Court?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Park Grand Paddington Court?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Park Grand Paddington Court?
Many travellers enjoy visiting Houses of Parliament (2.6 miles), Tower of London (4.5 miles), and Churchill War Rooms (2.3 miles).
Is Park Grand Paddington Court accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.