For a four star hotel this is a bit poor... rooms are so small booked a superior double and was dissapointed. Kept banging my leg on the bed everytime went near the desk and the room was so dark with dark wood everywhere... if they insist in making us sleep in shoe boxes please decorate them lighly so we dont... more

We stayed in February in 2005 in a "suite". The room was small and located in the basement. As a result there was no view, the room was chilly but managed to have black mould on the walls. There was a tiny shower stall in the bathroom and a light fixture held in place by wads of toilet paper. Our... more

We booked this hotel for a romantic stay in January '09. The reception staff were pleasant and we were given our room key. The room was very small (not much bigger than the double bed) but it was well furnished with quality furnishings. The bathroom was also quite small but, it, too, was fine. The hotel is reasonably well located... more

Right in the centre of London.. walking distance from Paddington station which is well connceted to Heathrow airport & all small & major stations in London/UK. For internation traveller this is nice place for dinning around & for some shopping. But the hotel is little cozy (standard rooms) & staff service are pretty normal. Food quality is ok & you... more

I was expecting a little hell hole when I booked this hotel for a price of £67 for a double room including full English breakfast ( the hotel website offered better deals than the usual Lastminute , Expedia websites). The location was ok and quite central although you have to walk about a mile I think to get to the... more

Beautiful Hotel in a quiet and safe area. The hotel is spotless clean and reception staff are very helpful. We arrived at 10am and as it was too early to check in they looked after our bags. Room was big and bright with a huge plasma tv on the wall. Did not have breakfast in the hotel but saw a... more

Stayed at the hotel, when i arrived early my room was ready. The rooms are pretty small but so is most things in London. The hotel is under renovations and i was lucky to get a renovated room (single), close to the elevators. if you are looking to stay in your room all day it might be too small, for... more

Booked hotel on line and got a special rate - 391 pounds for five days. Our room was "tiny" and we are big people. The bed was full size and although it was okay comfort wise it didn't have fitted sheets. The plasma television and free internet service were good features. The bath had a corner shower that was very... more

We stayed at this hotel for 3 nights and the room was extremely small. There were two twin beds with no walking space in the room and the bathroom was tiny with a small shower. The bathroom could barely fit a person in there without hitting the wall. The customer service at the reception was terrible because we asked several... more