I stayed at this hotel in November for 6 days and was absolutely appalled by the service I received, or rather didn't. The hotel staff seemed completely unconcerned with their guests, and if you went down to the front desk, they addressed you in their own time--usually after making you wait a bit. Any questions I asked of the staff... more

I had booked this hotel through Last Minute where I had booked and I quote ''Awesome Paddington Hotel Fab New Rooms - 4* - London''. I rang 2 days before our arrival to confirm that we were being allocated the new 4* rooms and they confirmed it. When we arrived they put us in extremely small old rooms that were... more

We arrived at the Paddington Court hotel around 3pm on Saturday 5th of December, windswept, shattered and ready for a coffee and a rest before we attended a function. We had called the day before to confirm the booking and everything was ok, until we got to the reception and we were told that a leak in the room meant... more

Full of bed bugs, if you like your life, honestly, spend a bit more and get a clean hotel, we were bitten by bed bugs 2 days in a row, and we just left the hotel immediately. the dirtiest hotel I have ever been in my life, terrible terrible terrible more

Best Western Shaftesbury Paddington Court London We stayed for 8 nights at this hotel located at 27 Devonshire Terrace, Paddington, London UK and enjoyed it. Rooms small, but nicely decorated and clean. Friendly staff. Good value for money and near Paddington tube station. We stayed in a club room on the 2nd floor. Breakfast = good english breakfast. There are... more

I have now stayed at this hotel twice in the last month and have stayed at other Shaftesbury hotels in the area this year. Having spent most of my business travel staying in big top hotels outside of London this year I am a little spoilt. Finding a decent hotel for a decent price in London is hard work and... more

HORRIBLE HOTEL EVER !! NEVER EVER stay in this hotel again. We booked the 2 rooms at this hotel in early Nov 2009, got their confirmation for all. Then after about 15 hours on the plane, we were all no energy to do to anything else ! We got to the hotel for the first check-in, and they said NO... more

I stay at this hotel regularly on business. Its great value for money given its central london and the rooms are a consistent good standard throughout - and I've stayed in lots of different rooms in this hotel!! The breakfast is very good. Main complaint is that its a bit of a rabbit warren and the lifts don't serve all... more

I have now stayed here 3 times, as I have been forced to by work. There is one positive thing in that the very, very small room are well decorated, and appointed. Otherwise expect poor service at check in, poor service at breakfast which isn't the best and difficulty in swinging a cat in your room. If I were booking... more