Stayed one night following a concert at the RAH. Nearly went for something more expensive on the basis of some of the shocking reviews here but were glad we didn't. Yes, the room was small and the decor tired but the bathroom was clean , the shower hot and the sheets clean. The location was great, an easy, safe walk... more

the hotel was a big disappointment, i greatly regretted staying there. the room was in a bad state, it was freezing cold but they would not turn on central heating till november! there was a breeze coming in through the window, it was like camping in a small room. thank god they gave me a wool blanket so i wouldnt... more

First of all, this hotel is in a very nice and quite area, not too far from Hyde Park, near Earls Cross underground. By tube its only 3 stops to Covent Garden and its has not far some restaurants and pubs. And from outside the hotel doesn't look too bad. Ok, this is the nice part. Then comes the rest:... more

I stayed at this hotel for one night during Wimbeldon and it was reasonably priced considering most hotels were booked during this period. The hotel was a good location but the room was not good. It was extremely hot with no air conditioning or fan. The elevator was broken. The internet terminal was in the lobby and cost $. There... more

We stayed from September 6 to September 12. The hotel was booked in conjunction with our Air Canada flights. I was a bit worried from what I'd read in the reviews, but we were able to check in early without any difficulty. Our room was on the third floor near the small lift. It won't fit more than two people... more

Even for what we paid at supposedly 50% off this was poor value for money. The shoebox of a room consisted of a bed and 1 foot leg room around the bed. The bathroom was basic, dated and poorly constructed. The check-in was fine, after that it went downhill rapidly. The main lift didn't work, hadn't for sometime apparently, so... more

Room tiny and dirty. . Staff uninterested and unhelpful. Breakfast disgusting. Doesn't deserve any stars. more

Helpful staff, clean with comfortable room/bathroom. Shower temperature stable with power, towels adequate with shower/shampoo sachets & soap provided. Tea, Coffee, Sugar & milk tubes (sometimes a challenge to open) gave refreshment. TV channels provided the basic 5 with reliability. Noisy guests returning later in the evening posed an irritation but it was momentary. Air Conditioning was provided & both... more

No heating in room and room was cold. Light bulb not working. Bedding stained. Room poorly cleaned. Insufficient bedding to keep warm. Breakfast was very poor quality and very limited choice. Don't stay unless you are desparate. more