Despite the fact this hotel is supposed to have been refurbished it is shabby and not very clean. The clue is the rusty brackets holding up the plastic flower troughs as you approach the entrance. The hotel is unbearably hot, with no airconditioning. Although the bedding was clean, this was probably the only clean thing about the room. The bath... more

Had the mis-fortune to stay at the Ambassadors for 1 night on Tuesday 28th April, booking through Lastminute.com . The room we stayed in was very small, run down and dirty. The bed linen appeared to be old and dirty and needed to be thrown away rather than changed! The bathroom was extremely dirty with paint peeling off the walls... more

Where do I begin... I booked the hotel on a "special offer" at £50 for a nights stay. Alledgedly this was a huge price reduction. Upon arrival we were given a key to a room in the basement. After eventually locating the room through a maze of dingy corridors we found the room. I say room, but cell would be... more

The pictures on the website are nothing like the hotel. Our single room masqueraded as a double. We booked a twin and got a room with a double bed and nothing else. There was no room to walk round the bed-jammed against the window. The shower leaked all over the floor. The blankets needed cleaning. No staff spoke at breakfast,... more

I have recently read most of the reviews of the Ambassadors Hotel and my expectations were very low after that. However when we arrived it turned out to be really very good. It was clean, the service friendly, the breakfast (cooked) good. I agree that the rooms are a bit on the small side but on the other hand, the... more

Where do I start??? My Mum had booked a triple room 2 weeks before arrival on rooms.com and we arrived with the confirmation sheet that the room was booked and paid for. We were told there was no such booking! We waited close to an hour before it was sorted. We were offered 3 single rooms which we did not... more

Firstly, I would say that the reviews that I read before my boyfriend and I went away did worry me but I thought I would give it the benefit of the doubt. However, I think most of the reviews are exaggerated and people obviously didn't realise a 3* hotel in the centre of London would be the standard of the... more

First impressions were good - the location is an expensive-looking quiet street and the foyer and juice bar looked perfectly fine. However, our double room wasn't big enough to swing a cat in. Both my wife and I cut our legs on the corners of the bedframe squeezing round the bed (such was the lack of space). The hallways were... more

I can honestly say this hotel is THE worst hotel I have ever stayed in. I went away, for one night, with a friend and couldn't have been more disgusted. The first room we were put in didn't even have enough space to walk straight forward. This was supposedly a twin, which to my understanding is two single beds? Instead... more