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Jumeirah Carlton Tower


Jumeirah Carlton Tower
Hotel class 5 of 5
One Cadogan Place, London SW1X 9PY, England
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Traveller Reviews

77% Recommend
4.0 of 5 stars 54 reviews
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2 of 5 stars
celebrationtiger
29 Jun 2009 | Trip type: Business

Had stayed here previously when it was a Hyatt and loved its location.Most recently stayed at the Berkely and it was great! The Carleton Tower now has none of its old English character, but more importantly for almost $600.00 per night it ranks among the most unpleasant room experiences one could have. The room was so small two persons could... more

Management response from
JumeirahCarltonTower, Hotel Manager

Dear Guest, Thank you for taking the time to write a comment on your recent stay with us. I am very grateful for your honest feedback. I have read with concern your comments regarding the size of the room you stayed in and would like to apologise if we did not meet your expectations. While the size of our rooms...

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3 of 5 stars
california
20 Jun 2009 | Trip type: Couples
1/1 found this review helpful

The Jumeirah Carlton Tower is a deluxe hotel, not too large, in an excellent location with first class service. The health club is first rate, the swimming pool is large and there is even a room to hit golf balls and take a lesson. Amenities like these come with a price and everybody knows that London hotels are not inexpensive;... more

Management response from
JumeirahCarltonTower, Hotel Manager

Dear Guest, Thank you for your recent post on TripAdvisor and we would like to thank you for pointing out the first class service rendered to you and the fact that you liked the health club. Your concern about the telephone charges are considered and we would like to assure you that our charges are competitive to other hotels in...

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5 of 5 stars
Thirsk, United Kingdom
7 May 2009 | Trip type: Couples

Stayed for a couple of nights taking in a show, a few sights and a bit of work. We got an upgrade deal through the hotel website, and got a no-cost upgrade to a small suite overlooking the Square gardens which was excellent. All Staff are very attentive indeed, friendly and welcoming, particularly the Breakfast staff, and the champagne bar... more

Management response from
JumeirahCarltonTower, Hotel Manager

Dear Nige460 We are delighted to read your review that you enjoyed your experience at the Jumeirah Carlton Tower and that you were impressed with the facilities, service and dedication extended to you by our colleagues. We would like to thank you for your support and look forward to welcoming you back to Jumeirah Carlton Tower in the near future....

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3 of 5 stars
Dublin, Ireland
26 Mar 2009 | Trip type: Couples
1/1 found this review helpful

With the reputation that this hotel group has, I was looking forward to a luxury weekend in London. We were so disappointed with our room that we only returned to the hotel to sleep. The lounge/lobby/foyer was very nice and we enjoyed meeting friends and having a few drinks downstairs - and we also liked the location. we were going... more

Management response from
JumeirahCarltonTower, Hotel Manager

Dear Guest, Thank you for posting the review of your visit to the Jumeirah Carlton Tower following your stay in June 2007. We were pleased to hear of your satisfaction with the Chinoiserie (Lobby lounge) , and with the Hotels wonderful location near Sloane Square. We also value your feedback on the room size and wish to apologize that your...

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5 of 5 stars
Sussex
22 Feb 2009 | Trip type: Couples

This hotel is in a superb location, right in the centre of Knightsbridge opposite Prada and Jimmy Choo! A very short walk from the tube and a short cab ride from Victoria. Harrods and Harvey Nics are under a 5 minute walk. The welcome we received on arrival at the Carlton Tower Hotel, was first class. The guy on reception... more

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4 of 5 stars
Blackpool, United Kingdom
28 Jan 2009 | Trip type: Couples

Quality service comes as standard in the Jumeirah Carlton Tower in Knightsbridge, the hotel gave us a free upgrade to a suite which was spacious and very comfortable. The hotel is a short stroll from Knightsbridge tube on the Piccadilly line with direct access from Heathrow, and its right behind Harrods. The gym was excellent with great views of the... more

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5 of 5 stars
Kent, UK
2 Jan 2009

Stayed here for New Year having booked early with lastminute.com. We booked through the 'secret hotel' deal and it was well worth every penny. The hotel lobby is not large but definately 5 star, the service is fantastic. There is a very nice pool on the 2nd floor which is very welcoming too, it is much larger than the normal... more

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5 of 5 stars
Kent
1 Jan 2009 | Trip type: Couples

My girlfriend and I, wanted to watch the London Eye fireworks, and didn't want the hassle of a long journey back. So we booked a room through Lastminute.com. It was a top secret hotel, and all we knew that it was 5 star for £145. Once we paid we were informed it was at Jumeirah Lowndes, on arrival here we... more

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3 of 5 stars
Oxford, United Kingdom
1 Jan 2009 | Trip type: Couples

We booked for New Year's Eve in the Lowndes, booked and paid for in October and when we checked in we were told the hotel was full and we had been moved to the sister hotel Carlton Towers. When we got to reception we asked for a non-smoking room and there wasn't one ready so we were asked to have... more

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5 of 5 stars
Johannesburg, South Africa
11 Nov 2008 | Trip type: Business, Couples

booked this hotel through Lastminute.com. We had a discounted rate -so i was surprised to receive a very early check in without any fuss. The hotel is in a great location - close to Harrods, the Knightsbridge tube station and an easy walk to Sloane Square. Room was spotless - well appointed and L'Occitane toiletries. Proper turn down each night... more

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Jumeirah Carlton Tower Address

One Cadogan Place, London SW1X 9PY, England
London hotels Jumeirah Carlton Tower
4.0/5.0
54