This is okay as london hotels go, IF, and a big IF, you get a deal on the rooms. The lobby is quite grand but it is a bit shabby. Similarly the dining room has a great ceiling and just average food. The staff are mostly eastern european and are actually much nicer than a lot of hotels Ive been... more

My boyfriend and I are staying here on business for a week. We didn't choose the hotel ourselves. Overall, I am surprised it has 4 star rating, but it is convenient for working, and the location is handy for entertainment in the evening. The decor is very dated. The room is not huge but has the necessities and a bit... more

I stayed in this hotel with my boyfriend on a romantic weekend away and was not disappointed. We booked this hotel through Superbreaks and we got a very reasonable rate. The bedrooms were average size, with an ample sized bathroom. The bed was most comfy and we could not complain with the room service-Excellent. The lifts were fine too, not... more

Stayed here in Oct 2005 on business so got put here rather than chose it myself but was happy enough it. As a 'corporate' customer, I was automatically upgraded to an executive room which surprised me but I didn't complain about it of course !!! The plus points were the location of the hotel, the grand reception areas, the service... more

The hotel lobby was very pretty, but the rooms were just ok. It was very pricey for what we actually got. The biggest disappointment however, was the noise level! The outside noise kept us awake even with the windows closed. I ended up having to wear earplugs to get some sleep. Won't stay there again. more

Lovely lobby with very fadded funiture. Terrible room:bath towels with LARGE holes, torn sheets thread bare carpeting. Elevtors with very worn carpeting and brass that had not been cleaned for along time. It was rated a 4 star hotel and I think it should have been more like a 1 star. more

My daughter, granddaughter and I have just returned from a very enjoyable weekend in London staying at this hotel. To say I was a little uneasy after reading some of the reviews on this site (only found this after I had booked) was a bit of an understatement. I need not have worried - admittedly we upgraded to a superior... more

The common places are beautiful and charmed but I stayed at an executive room and it was old,small,noisy and poor.Very good situation between Oxford Circus and Totemham road but I expected something better beacuse the high price. more

Good points? Great location just off Oxford Street but I would have to say that is the only good point. Decor of the lobby may be good if you could see through the cigar smoke. The room was horrific. Black ring around the bath, peeling paint, broken furniture, lumpy bed with one old blanket. When I asked for another the... more