Hilton London Metropole 4* - Hotel Reviews

Address: 225 Edgware Road, London W2 1JU, England

Phone Number:

Region: United Kingdom > England > London > Marylebone

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#256 Luxury Hotels in London

#301 Family Hotels in London

Price Range: £££

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Just 10 minutes’ walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. Take a stroll to Hyde Park or relax in the gym, pool or sauna. Dine on international cuisine at Fiamma Restaurant or sample Asian Fusion favourites at Minako at the Met. Take in London attractions like The Tower of London and the London Eye. Spend the evening watching Shakespeare at The Globe or enjoy concerts and sports events at Wembley Stadium, just a 30-minute train ride away from the District Line station opposite the hotel. All Hilton London Metropole hotel rooms offer high-speed internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available in all public areas of the hotel. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, HotelsClick, Agoda, Venere, Amex, Olotels, Priceline and Tingo so you can book your Hilton London Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Hilton London Metropole Hotel London; Hilton London Metropole Hotel; Hilton International London; Hilton Metropole London; Hilton London; London Hilton

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2,747 reviews from our community

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Highland2

Inverness Scotish Highlands

Top Contributor

65 reviews

34 hotel reviews

Reviews in 21 cities

43 helpful votes

“Hilton Review Replies never cease to amaze and entertain”

Reviewed 21 May 2013 NEW

I reviewed the Hilton Metropole just under a year ago, and, because the guest relation manager seemed to go out of his way to inform that all negative issues would be resolved by the time of my next stay, I have been monitoring the Trip Advisor reviews over the past year. It is interesting to note that not much has... More

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See 11 more reviews by Highland2 for London

Highland2 has 2 more reviews of Hilton London Metropole

“A BAD EXPERIENCE”

Reviewed 9 July 2012
“Slightly disappointing”

Reviewed 18 February 2008

bmssurrey

SURREY

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

2 helpful votes

“Very Busy Hotel”

I have stayed in a lot of hotels in London but found this one to be too big. There is a big difference in the rooms and would recommend anyone staying to try and stay in the newer part of the hotel in the west wing. We had to ask to be moved room due to first of all being... More

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Symzze

Oxford, United Kingdom

3 reviews

3 hotel reviews

Reviews in 3 cities

“Much improved”

Reviewed 20 May 2013 NEW

I don't usually review business hotels but the Hilton Metropole has recently undergone refurbishment (some of it still ongoing) and it is very much improved. The new bedrooms are spacious, very clean and modern and downstairs (which was looking really tired) is starting to take shape with a very nice new bar just opened where the lobby was previously. Breakfast... More

Dear Symzze Thank you for your review. We are delighted to note that you enjoyed your stay at Hilton London Metropole and that you were impressed by the refurbishment. We appreciate the time you have taken to write a review and find your comments beneficial to the hotel as we are sure potential guests will find this helpful too. We... More

Helen L

Nottingham, England, United Kingdom

“Not usual Hilton standard”

Reviewed 19 May 2013 NEW

Arrived on time to check in at 3.00pm but room not ready for us, kept waiting for another half hour before we could check in. Room adequate but small. I have stayed in a few Hiltons before and I think this one needs some work to bring it up to standard.

Dear Helen L, Thank you for your review. Having looked at your review, it was very disappointing to see that you left the hotel feeling a little unhappy with your experience. We do our best to ensure each guests time spent in the hotel is exceptional and apologise for any inconvenience caused. Your experience does not reflect the usual high... More

TBearden

Lone Tree, CO

81 reviews

33 hotel reviews

Reviews in 40 cities

50 helpful votes

“Hectic tourist hotel”

Reviewed 19 May 2013 NEW via mobile

We stayed here at the beginning of a Globus tour of Britain and Ireland. It was packed to overflowing with other tourists departing on a host of bus tours, on top of a large convention. It was pandemonium in every public space, I'm sure that's good for business, but it wasn't very good for my sanity. All of my fellow... More

Dear TBearden, Thank you for your review. We appreciate you choosing to stay at Hilton London Metropole and are grateful for your feedback. After reading your review, we are disappointed to note that there were some aspects of your stay which did not reflect the usual high standard of our services extended here at the hotel. We hope to have... More

LauraJane24_87

St Helens, United Kingdom

Reviews in 2 cities

“Excellent Stay”

I would like to say that I really enjoyed my stay at the hotel, me and my mum went for a weekend to London and it was enhanced by our stay here. Every member of staff we came in contact with, were friendly, happy and helpful! Would highly recommed breakfast too... Very Tasty.

See 2 more reviews by LauraJane24_87 for London

Dear LauraJane24_87, Thank you for a great review. We are delighted to see that you enjoyed your stay at Hilton London Metropole and that the quality of service you experienced met with you expectations. We are happy to note that the friendliness of our staff and their helpfulness was well received. We appreciate your feedback as it is helpful to... More

Ismail A

Aberdeen, United Kingdom

1 review

“Great place”

Reviewed 17 May 2013 NEW

The hotel located in great place just next to Edgware Rd Underground station. its walking distance from oxford street and Hyde park. The area next to the hotel (Edgware RD) is full of Arabic / Mediterranean /Indian cuisines which make it very good place for dinner

Review collected in partnership with Hilton Hotels & Resorts

Dear Ismail A, Thank you for your review, we are delighted to see that you enjoyed your stay at Hilton London Metropole. We appreciate the time you have taken to write a review and find your feedback beneficial. We thank you for choosing to stay at Hilton London Metropole and hope to see you again soon. Kind Regards, Rebecca Barr More

lutens72

Milan, Italy

Senior Reviewer

6 reviews

“Old hotel which would require to be refurbished”

Reviewed 17 May 2013 NEW via mobile

Except for some area (bar, restaurant, exec lounge), the hotel looks old and the rooms would require to be refurbished. Service is ok, I guess that hotel is so busy that there is a limit to what the staff can do for their customers. Location is great: walking distance from Paddington and tube stations.

See 2 more reviews by lutens72 for London

Dear lutens72, Thank you for your review. We are pleased to see that you were satisfied with you stay at Hilton London Metropole. We appreciate your feedback as it assists us in monitoring and improving the services we offer as a Hilton Hotel. Thank you for choosing Hilton London Metropole, and we hope to welcome you back in the near... More

beejdas

Boston, MA

9 reviews

Reviews in 8 cities

7 helpful votes

“Hilton can (and should) do better”

Reviewed 16 May 2013 NEW

I rarely criticize a company I worked for years, but this property is inconsistent to its core and needs improvement. I've stayed here twice -- and while it is a behemoth, my previous stay was ok. Bear in mind, I can accept a lot in expensive markets -- and London is expensive -- but I always seek a clean room,... More

Dear beejdas, Thank you for your review. Having looked at your review, it was very disappointing to see that you left the hotel feeling a little unhappy with your experience. We do our best to ensure each guests time spent in the hotel is exceptional and apologise for any inconvenience which may have marred your stay. Your experience does not... More

PaulBoolos

Toronto, Canada

1 helpful vote

“Not at par with Hilton standards”

This hotel, in my opinion should not qualify as Hilton brand hotel, it is more of a 2.5 star hotel when you combine the room quality with the staff attitude. Staff rude, room furniture old and peeling off, and washroom ceiling paint peeling... The front desk was not helpful at all, even thu I was a Gold HHonors member.

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See 2 more reviews by PaulBoolos for London

Dear PaulBoolos Thank you for your review. Having read through your review, it was most disappointing to note the kind of service you experienced at the hotel. This is not a true reflection of the usual high standard of service we offer at the hotel. We sincerely apologise for any inconvenience that was caused during your stay and please be... More

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Hilton London Metropole Hotel Reviews

Hilton London Metropole

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