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BEST WESTERN PREMIER Mostyn Hotel

4.0 of 5
4 Bryanston Street | Marble Arch, London W1H 7BY, England
Hotel amenities
Ranked #135 of 1,067 hotels in London
4.5 of 5 stars 109 Reviews
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109 reviews from our community

What travellers say about this hotel
  • Oxford street(11)
  • Marble arch(11)
  • Great location(3)
  • Friendly and helpful(3)
  • Very good(3)
Traveller rating
    52
    40
    14
    1
    2
Only show reviews for Family (25) | Couples (31) | Business (23)
Date Rating
tahelbp
tel aviv
1 review
5 of 5 stars Reviewed 11 February 2012 NEW

We just returned from a lovely trip to London. The Mostyn Hotel was a very welcome surprise. The room was newly renovated and clean, with complimentary bottled water, chocolate and cookies brought to our room every day. The reception staff was polite and professional (especially Ray, the concierge). The breakfast was good with a nice variety. Free Wifi throughout the... More

Was this review helpful? Yes
James Jude, Director of Sales at BEST WESTERN PREMIER Mostyn Hotel, responded to this review
13 February 2012

Dear Guest, Thank you so much for your contribution on trip advisor regarding our Hotel. I am so pleased that everything was to your liking including the cookies! We have been working very hard on our delivery and service so I will share with the team your very kind comments. It is very encouraging for us... Kindest regards James More

Arni_Jon
Kopavogur, Iceland
Contributor
11 reviews
2 helpful votes
4 of 5 stars Reviewed 6 February 2012

Stayed almost a week there and I have little to complain about, but only the price of the breakfast. The rooms were small but nice and the WiFi was tolerable, staff was friendly and helpful so there is quite little to complain. The average price pr. night was tolerable and The Marbel Arch tube station was quite close. All in... More

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James Jude, Director of Sales at BEST WESTERN PREMIER Mostyn Hotel, responded to this review
7 February 2012

Firstly a big thank you for your thoughts regarding our Hotel. I am very glad that on the whole it was a very positive experience. I have spoken to the Manager regarding the Breakfast price and he very kindly pointed out that if you book through the official hotel website you can purchase it at a very discounted rate. However... More

ehandjh
Abingdon
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 4 February 2012

Stayed Thursday to Sunday-Wonderful hotel and staff. Everyone- the receptionist, the concierge, restaurant and bar staff all went that bit further to make our stay a real pleasure. The room was clean, well appointed and for London fairly large. Nothing was too much trouble. Will stay again. More

Was this review helpful? Yes
James Jude, Director of Sales at BEST WESTERN PREMIER Mostyn Hotel, responded to this review
5 February 2012

Dear Guest, Thank you so much for your super kind comments! It is very motivational for the whole team or us to receive such fantastic praise. We have all been working so hard on our delivery at the Hotel, I'm glad that you can see its paying off! We really do hope to see you again soon.... Kindest regards.... James... More

cherylBrns
yorkshire
Senior Reviewer
7 reviews
20 helpful votes
5 of 5 stars Reviewed 2 February 2012

Having stayed at various Best Western hotels of varying quality, I stayed here a couple of years ago and found it quite shabby. Therefore I have since switched to staying at another hotel around the corner which had been refurbished. However, when that was not available for my dates recently, and after reading better reviews on here, I decided to... More

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James Jude, Director of Sales at BEST WESTERN PREMIER Mostyn Hotel, responded to this review
3 February 2012

Dear Guest... Firstly thank you for your very very kind comments regarding Mostyn...It is a huge boost for us to know that we are moving in the right direction. We are striving really hard to improve our guest service and facilities all the time. Thank you for your comments regarding the breakfast which I have passed on to the GM... More

POLINA2006
Limassol, Cyprus
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

We have booked an other hotel in central london but as soon as we arrived we realised it was not livable. So we visited Mostyn Hotel and after we found out they had one available room and the price was reasonable we booked it. We loved the hotel, especially the location. One minute from Oxford str., two minutes from Marble... More

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James Jude, Director of Sales at BEST WESTERN PREMIER Mostyn Hotel, responded to this review
3 February 2012

Dear fellow Trip Advisor! Thank you again for your very kind comments, we are so pleased that you enjoyed your Mostyn experience its very motivational for us all. Kindest regards James Jude More

Neil L
Preston, United Kingdom
1 review
5 of 5 stars Reviewed 1 February 2012

Thoroughly enjoyed my stay and I had to find a hotel in the Marble Arch area owing to a visit planned at the US Embassy in Grosvenor Square. The hotel was only 5-10 minutes walk away from the Embassy and I found this after a web search which brought up several contenders. I picked this hotel because of the location... More

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James Jude, Director of Sales at BEST WESTERN PREMIER Mostyn Hotel, responded to this review
2 February 2012

Dear Neil, Thank you so much for your glowing review of Mostyn! I can tell you that it is very motivational for all of us to know that we are getting there! We pride ourselves on our guest care and facilities however we are constantly trying to improve with small memorable touches. We really are pleased that you shared your... More

salvinoF
portomaso, st julians
Contributor
12 reviews
1 helpful vote
4 of 5 stars Reviewed 29 January 2012

Have revisited this Hotel and found out it was nicely refurbished, the staff are very friendly and helpfull. One thing which I did not like is the motor engine hearing from our room No.329 which goes on even during the night. Your also can enjoy free WIFI in the room and in the lobby etc. More

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James Jude, Director of Sales at BEST WESTERN PREMIER Mostyn Hotel, responded to this review
1 February 2012

Dear SalvinoF Thank you for your very kind comments regarding the Hotel, I am so pleased that you liked our Hotel its very encouraging and motivational for us all! With regards to the Motor we believe that its the double glazing that might be a problem as well in this area, we have now planned to carry out this work... More

tinkerbell133
Great Yarmouth, United Kingdom
Reviewer
4 reviews
5 helpful votes
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Lovely clean hotel friendly and helpful staff. Arrived an hour early but was able to go to our room. Lovely large bath sheets with ample toilettries, over head shower. Good quality heavy blackout curtains, decent size t.v with sky. Again ample supply of tea and coffee also hot chocolate and biscuits in the room with bottled water. Bed very comfortable... More

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James Jude, Director of Sales at BEST WESTERN PREMIER Mostyn Hotel, responded to this review
1 February 2012

Dear Tinkerbell133, Thank you so much for your very detailed overview of the Mostyn. I am confident that people will find this very useful. The team and I are delighted that we where able to provide such positive guest service to you, we are truly working hard at it and its clearly now paying off! With regards to parking, if... More

Chippyqueen
Liverpool
Senior Contributor
37 reviews
32 helpful votes
4 of 5 stars Reviewed 20 January 2012

I often travel to london on business and tend to stay in the same hotels within 1/4mile of the office - this falls into the catchment area! It is opposite the Thistle Marble Arch close to Portmas Square and the Hyatt Regency Churchill Hotel. Its a plush area, can walk around after dark on your own to places like Portman... More

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James Jude, Director of Sales at BEST WESTERN PREMIER Mostyn Hotel, responded to this review
1 February 2012

Dear Guest, Thank you so much for taking time to post such a glowing review. I totally agree that this area of London provides a safe haven for our visitors which is great. And there are so many bars and restaurants its mind blowing! The team and I are so glad that you enjoyed your stay its very motivational for... More

Kristin M
Oslo, Norway
Reviewer
3 reviews
5 of 5 stars Reviewed 19 January 2012

I picked this hotel for a two nights stay with my 15 year old son because of it's location. Of course, the club deal sounded nice as well, but due to various reviews I was a bit sceptical. Not anymore! Nice, polite and helpful staff. A bit small room, but the beds was comfy and there even was a pillow... More

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James Jude, Director of Sales at BEST WESTERN PREMIER Mostyn Hotel, responded to this review
25 January 2012

Dear Kristin, Thank you for taking the time to share your thoughts with us all. I am so pleased that we where able to exceed your expectations in so many areas of your stay. I have of course passed on your comments to our Manager regarding your observations at breakfast we will rectify this situation immediately. As well we will... More

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BEST WESTERN PREMIER Mostyn Hotel Also Known As

  • Best Western London
  • London Best Western
  • Mostyn Hotel London
Address: 4 Bryanston Street | Marble Arch, London W1H 7BY, England

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BEST WESTERN PREMIER Mostyn Hotel
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