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DoubleTree by Hilton Hotel London - Marble Arch

4.0 of 5
4 Bryanston Street | Marble Arch, London W1H 7BY, England
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DoubleTree by Hilton Hotel London - Marble Arch
Ranked #226 of 1,081 hotels in London
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327 reviews from our community

Traveller rating
    144
    124
    43
    10
    6
See reviews for
Families
63
 
Couples
99
 
Solo
20
 
Business
77
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bidford on Avon
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Purchased room via lastminute.com - making at least a 50% saving ! The hotel was very good - Staff attentive and friendly. It was advertised as 'mystery hotel in the West End'.... still thought it was a distance from the Theatre's though. Would stay again as long as there was a good discount deal.

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See 4 more reviews by Jonathan_Spence for London
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review
20 May 2013

Dear guest, We are pleased that you enjoyed your stay with us. Thank you so much for taking the time to post your comments we do value it. kindest regards James More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

The hotel has very good location , clean and very helpful and friendly staff. The room are Small but clean and serve the purpose. The Hotel is a walking distance from Oxford street and Hyde park. They serve nice cookies when u arrive which is a nice and un expected gesture

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aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review
19 May 2013

Dear BanaK Thank you so much for your kind comments about our DoubleTree! We glad you loved the cookies....it did exactly what its supposed to, at the end of a long journey to our Hotel a little bit of kindness and comfort. Great, we look forward to seeing you again soon. Kindest Regards James More

Zug, Switzerland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 17 May 2013 NEW via mobile

had a very mixed experience when staying at this hotel. On the one hand, the hotel's location is great, right by Oxfordstreet in the center of London, the rooms were very nice with a good attention to detail, the bed was excellent, the room had plenty of electricity and audiovisual connections and the staff was very friendly and helpful. On... More

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aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review
19 May 2013

Dear JWanderers, Thank you for your feedback, I am sorry that there where aspects of your stay that where less than satisfactory. The Operations Team have immediately jumped on the issues that you have encountered so that there will not be a repeat incident. We do value your feedback.. Kindest Regards James More

Staffordshire
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

This hotel has all the benefits of a fairly recent refurbishment, everything is clean, in good order and works. They are surprisingly generous with the extras as well, plenty of tea and coffee supplies, fresh fruit and a very useful umbrella. The staff are efficient and friendly and seem willing to help with any queries. The standard of décor is... More

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See 2 more reviews by paulo747 for London
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review
19 May 2013

Dear Paulo Thank you for your very concise review, we appreciate you taking the time to post it. We are so pleased you enjoyed it and look forward to seeing you again very soon Kindest Regards James More

Kent, United Kingdom
1 review
3 of 5 stars Reviewed 17 May 2013 NEW

I felt the environment was stunning and a great deal of work had been undertaken in ensuring this was a pleasant and welcoming hotel. However some aspects of the customer service, in particular the bar area, needs some development work. We waited over an hour for food, and were told consistently how 'busy' the person was that was serving between... More

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Review collected in partnership with DoubleTree by Hilton

Tel Aviv, Israel
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Doubletree by Hilton London-Marble Arch located in a very good place near Oxford street. Nice rooms and a good servies. There is no free WiFi in the rooms only in the loby. If you need a place as a base for shoping or visiting Hide Park and the Oxford street , this is the place for you.

Was this review helpful? Yes 1
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review
19 May 2013

Hi there...short but sweet review...thank you so much for taking time out to post it. We all appreciate it very much. Thank you and see you again soon Regards James More

Scunthorpe
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 12 May 2013

Lovely hotel though some of the rooms are on the small side. However the staff really do make this an excellent hotel they nearly anticipate every need without being overly intrusive. Excellent location would definitely recommend it.

Was this review helpful? Yes 1
See 2 more reviews by Forget_itelaine for London
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review
19 May 2013

what can we say...thank you so much for a great review, its very kind of you to comment on the Team so favorably. See you agin soon i hope... Kindest Regards James More

Exeter, United Kingdom
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 12 May 2013

This hotel is just very near marble arch and Oxford street. there is a taxi rank opposite which makes it convenient. Lots of good restaurants nearby and shopping is good but it is equally convenient for business. I was welcomed with a warm chocolate chip cookie. My room was in the basement which made it dark but, in return it... More

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See 36 more reviews by Gill M for London
aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review
19 May 2013

Dear Gill M... Thank you so much for taking time to review our Hotel....we really do appreciate it. And what a GREAT review! we loved it, thanks from all the Team here and we are so pleased you enjoyed it. Kindest Regards James More

Copenhagen, Denmark
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 8 May 2013

The hotel is located perfectly extremely close to Marble Arch underground station, Oxford Street and Hyde Park. So convenient for exploring the city. Our room was clean, fairly spacious and the beds were outstanding. The bathroom was good as well – clean with the required amenities – and nice products from Crabtree and Evelyn. Breakfast was included in the price... More

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aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review
20 May 2013

Dear Annarejser, Thank you so much for taking the time to post your comments we do appreciate it very much. I am glad that you enjoyed your stay, with regards to the restaurants lighting the operations team are looking into the lighting to see what can be done. Thanks for bringing the matter to our attention and we look forward... More

1 review
5 of 5 stars Reviewed 8 May 2013 via mobile

Stayed for two nights in January and the hotel was spotless and the staff were extremely friendly It was in a brilliant position only 1 minute walk to the tube station. Only quarm we had was that our room wasnt ready when we checked in and we had to wait an extra hour but the room was lovely so couldnt... More

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aristel7, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review
19 May 2013

Dear Guest....thank you so much for a glowing review! we loved it Thanks for taking the time to review us.. Kindest Regards James More

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Hotel Summarization (Beta)

What travellers say

  • Oxford street(38)
  • Very good(11)
  • Marble Arch tube(7)

Additional Information about DoubleTree by Hilton Hotel London - Marble Arch

Address: 4 Bryanston Street | Marble Arch, London W1H 7BY, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#148 Family Hotels in London
#148 Luxury Hotels in London
#286 Business Hotels in London
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Fully Refurbished in 2011, the 4 Star boutique style Best Western Premier Mostyn Hotel is situated only a minute's walk from both Oxford Street and Marble Arch and places you in the heart of the West End. Conveniently located to all the commercial centres, as well as the tourist attractions and night life of this amazing city. Whether you are a guest for leisure or business, all our 121 bedrooms create a luxurious and contemporary feel where your every comfort is catered for. The Mostyn Club rooms provide an extra level of comfort and choice, feature rich dark wood and earth tones resulting in a very contemporary feel. In the bathroom, which includes a rain shower, you will encounter a gratifying selection of luxurious amenities. The rooms also offer a comfortable chair to relax in, as well as all the extra benefits of The Mostyn Club which include: Complimentary Car Parking for the duration of your stay, Luxury Towelling Robe & Slippers, Complimentary Newspaper, A drink of your choice from our beer and spirits section in Indigo Bar from 6pm -7pm, Express check in & check out from our Dedicated Club desk, Complimentary Breakfast served in the designated "Club" area of Fire & Spice, Complimentary daily mineral water, Late check-out on request. For a touch of sheer luxury, our three outstanding suites offer superb accommodation for those "special" occasions. Arranged on two floors, with galleried bedroom, each suite is decorated to a lavish standard and has the additional benefit of its own exquisitely furnished lounge. ... more   less 
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Also Known As:
Best Western London
London Best Western
Mostyn Hotel London

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DoubleTree by Hilton Hotel London - Marble Arch
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