Great Fantastic Room, a little problem with communicating with the cleaners due to there lack of understanding the English language however the reception staff are brilliant. If your going to eat in this hotel the Strand Carvery restaurant is out of this world the food is just fantastic (even though it is a carvery) the staff are really welcoming and... More

A 5 minute walk from Charing Cross station. Plenty of restaurants, theatres, pubs and convenience stores located near by. Over the road from the Savoy so always easy to find. Reception staff friendly - didn't have to Q to check in (my last stay the Q to check in was huge). Booked a room with no view - but not... More

Just returned from London and our stay at Covent Garden's Strand Palace. We stayed in a no-view King room (who needs a view of the London streets?) which was plenty big and very comfortable. Included in our stay was breakfast, free wi-fi and a Travelcard. What a great deal! We used the card for all 5 days in zones 1... More

Booked in half an hour early, no problem. Booked a room without a view to avoid traffic noise but was given Room 667 which was at the front of the building. Scaffolding up at windows so no view. Didn't bother to change room as the hum of the traffic wasn't as bad as I thought it might be. Room was... More

I stay here quite often through work commitments, it is ideally placed on The Strand , 3 minutes walk to Covent Garden , 12 minutes walk to Leicester Square/Piccadilly.Minutes from the Thestreland. The hotel itself is very clean, rooms are good , could be a bit bigger I suppose, Breakfast is ok , quality and variety could be improved ,... More

Stayed for two nights,it was an ideal location The room was clean and warm and the bed comfortable.The buffet breakfast provided had lots of choice. Would choose this hotel on another visit to London. More

Probably my 10th stay over several years. Early check in vastly appreciated. Kind check in agent who looked for a room that was ready, as the original one assigned to me was not yet prepared. Booked a single without a view, and wound up with the 8th floor and a spectacular view over towards St. Pauls. Heater worked okay, and... More

One (Monday ) night stay only, booked at short notice to meet up with wife's American cousin flying in from New York on business. She was staying at The Savoy ( just across the road) but unfortunately our budget did not stretch that far !! But we were not disappointed. Ignore the external scaffolding/tarpaulin, ( we were not disturbed by... More

I stay in London maybe 2 a month and this hotel is by far the friendliest and best hotel. The rooms are clean and bright, the location cannot be bettered and the staff are most attentive without being slimey. The experience ends with a great breakfast.. Perfect! More