Front of house staffs, day and night extremely kind helpfull and polite.Very clean, comfortable, friendly, amazingly situated, 40 seconds to Queen s theatre, Chinatown just across the road.Walking distance to London sites and attractions.Room was a 4 poster bed with tv, en suite etc.In the room, half bottle of red, bowl of fresh fruits, 2 soft drinks, 2 bottled of... More

Comfortable, clean and brilliantly situated for Piccadilly Circus, Shaftesbury Avenue, Royal Academy of Arts and theatres. Comfortable twin room with good quality bed linen. Good English breakfast. Pleasant staff. More

This is the second time we've stayed at this hotel and it's been brillant both times! Staff are fantastic, room was perfect and the breakfast was lovely! Wish we had the chance to stay more often, Would 100% keep coming back. More

The hotel is located right in the centre of the hotel. Very convenient for travelling from and to Heathrow. A direct line goes to the Heathrow all terminals. Very close to Charing Cross and local amenities are easily accessible by walking. Less than 2 mins walk from Piccadilly Circus. The staff is extremely. Will love to mention nikhil and raul.... More

This hotel is very convenient for visitors to London - 2 mins walk from Piccadilly circus, Leicester Square, Chinatown, Soho, 5 mins to National Gallery, 10 to London Eye. Rather lurid colours in reception but receptionist was sweet and very apologetic that they weren't expecting me as I'd booked via Best Western website and their systems don't communicate with each... More

I dontstay in hotels much, but found this small boutique hotel in midle of piccadilly cicus which looked quite old from outside, but very clean n fresh from inside. I stayed for 3 nights on the 4th floor, very nice room well equipped with all basic amenities and very Friendly staff. More

Good hotel located in the middle of London. The room was clean but a little small for 2 people sharing. If you can ask for a room on the second floor at the back so at least you can get a little sleep. Breakfast very good and the staff was very pleasant. More

Booked this hotel as part of a birthday treat for my wife as I had already booked tickets for The Jersey Boys at The Prince Edward Theatre which is very close by. I found it better to book this hotel via the hotel chains own website (Shaftesbury Hotels, select link to BW PREMIER SHAFTESBURY PICCADILLY), as the price I found... More

My boyfriend and I stayed here for one night on my birthday. We had tickets to see Stomp but it wouldn't have mattered what show we were seeing....the location was fantastic! 10 minute walk either way to Oxford Street, Covent Garden, Soho, Picadilly Circus and Leicester Square. It was only 5 or 6 stops on the Bakerloo line from Paddington,... More