Staying in London is always quite daunting for those of us from the sticks but the team here made it really easy and ensured what i needed was there. the room was well presented, well stocked and well worth the extra for the upgrade to club. staff overall were attentive but not in your face. Well done and excellent location... More

Great location for Theatre, restaurants, Soho and tube stations. Some traffic noise from Shaftesbury Avenue, but for £90/night with complimentary fruit and water, friendly staff, nice décor, clean rooms and excellent cooked breakfast with good waitress service. I would recommend this hotel for a short stay in central London.

This was our second time at this hotel, and we would most likely come back. Very friendley staff, clean and an amazing location. Very good breakfast, with great service. The rooms are small, but then i can recommend room 411 that are larger and also on a quiet side of the hotel. Avoid rooms facing the traffic in Shaftesbury Avenu.

The major plus for this property is its location, right in the middle of Shaftesbury Avenue. We had a room at the front of the hotel & there was some noise from the street below 24/7 but hey its central London. The staff were fine but didn't make you feel like a valued guest. The rooms were very small &... More

Booked a lastminute deal for a 2 day stay in London; the room was large, well finished and with a window overlooking the hussle and bussle of Shaftesbury Ave. Fantastic location for theatreland, Soho and central attractions, 5 mins walk to Piccadilly Circus Tube. Great also for latenight eating/wandering around, since this area's open later than others in central London.... More

Couldn't be closer to the Queen's Theatre, China town and Soho. Would recommend this hotel, for a great room pay a little bit more, the service was very good but the breakfast was very basic, although the only disappointing aspect of our stay.

I had what might have been a terrible experience, but wasn't. My travel agent mistakenly booked me into a different best Western property in a different part of London - very inconvenient for my 6-day stay in the capital. But staff at the Best Western Shaftesbury (Piccadilly) combined with the staff at Best Western Shaftesbury (Paddington Court) facilitated a finally... More

When we decided to do a West End get-away, we looked for hotels that would offer easy access to the theaters and yet still be close enough to Leicester Square, Trafalgar, Saint James Park, and Covent Garden (plus all the associated museums). Based on Trip Advisor recommendations, we selected the Best Western on Shaftsbury Avenue. On the map it is... More

Stayed long Weekend with my adult daught in London and we had a really great time. This was the second weeekend stay in this hotel in this year. The location is really excellent, walking distance to everything, Soho, China Town, Covent Garden, Piccadilly, Oxford Street, all of course many great Theaters. The personell is always very nice and especially the... More