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Best Western Shaftesbury Hotel


Hotel class 4.0 of 5
65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England
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Reviews you can trust

70% Recommend
3.5 of 5 stars 115 reviews
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All (115)
[ Date ] [ Rating ]
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3 of 5 stars
peterborough uk
30 Oct 2009 | Trip type: Couples

Location for theatre land was excellent. I arrived at a quiet time to check in and the receptionist couldn't find my reservation. I had misplaced my slip of paper with the confirmation number on, which would have helped. However, the receptionist answered the phone on a couple of occasions whilst looking for my booking. I did eventually find my confirmation... more

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5 of 5 stars
BOURNEMOUTH UK
3 Oct 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at the Best Western Shaftesbury Hotel last week for one night after seeing Grease the Musical. Definately shop around for the best price before booking. We saw price ranges from £300 plus per night down to £140.00. We booked a superior room, with breakfast for £160.00 We arrived at the hotel at around 2pm, after a short walk... more

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5 of 5 stars
Tamworth, Midlands
4 Sep 2009 | Trip type: Couples

This hotel is right in the heart of Piccadilly Circus. It is quite cramped inside but the rooms were fabulous. We paid £90 B£B which was very good I thought for staying in London. Walking distance from all the theaters and right by a Tube Station. Staff were so friendly, most friendly staff I have encountered for a long time. more

Satisfactory
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4 of 5 stars
Helsinki
3 Aug 2009 | Trip type: Business, Solo travel

I stayed there for a few nights in a solo room. It was kind of small, but however nice and tidy. Shower facilities seemed top notch. The lounge in the hotel was very nice and decorated with turquoise elements. Staff was one of the nicest and most competent I've seen. Good price to quality ratio as it's located in the... more

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5 of 5 stars
London
6 Jul 2009 | Trip type: Couples

A very cosy and welcoming hotel in a nice area of London. Definately great value - the best I've seen in central London for that price. Was mostly clean and very well furbished. Had everything we needed. Staff were all friendly and helpful. Would definately want to stay there again. We loved it! As for the train noises....that was ignorable.... more

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3 of 5 stars
UK
2 Jul 2009 | Trip type: Business, Solo travel

In have stayed here twice on business, and the reason being more central hotels were far too expensive due to Wimbleton. The rooms are very small, breakfast was basic yet adequete and I couldn't stay her with my wife and child due to the rooms sizes. Yet it Is isn't far from Paddington tube, so you can get around quite... more

is it a scam
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2 of 5 stars
jordan
27 May 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Booked in to the hotel and arrived only to be told there was building works taking place??? for a hotel that was only renovated three years ago seemed strange! relocated to Radison, although hotel was nice "small rooms" the rates here were much cheaper, however the rate charged did not reflect this. makes you wonder if they book you and... more

Management response from
Sam Dhahak, PR Manager

Dear Guest. Apologies for the change of your booking to the Radisson, we did infact have some urgent building work to take care off. The hotel was indeed renovated completely a few years ago, however in order to keep up the high standards we had to carry out some work. In regards to the lower rate specified at the Radisson,...

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4 of 5 stars
Leeds, United Kingdom
22 May 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Stayed here quite a few times due to the great location near to Earls Court tube (District line and Picadilly line) The rooms are perfectly adequate and bathrooms are a good size. Can't really ask for much more at the price I paid. more

Management response from
Sam Dhahak, PR Manager

Dear Guest, Thanks very much for your feedback on the hotel; we hope to see you again soon. Why not join our loyalty programme to take advantage of some fantastic deals and rewards. Best regards Public Relations @ The Shaftesbury

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4 of 5 stars
London
17 May 2009 | Trip type: Couples
2/2 found this review helpful

Picked up a lastminute.com offer and at £130 for the night next to Piccadilly Circus my expectations were low for our one night Friday night stay. We were fortunate enough to bag a top floor room though, and have to say it was clean, a decent size and had all the necessaries (flat screen tv, minibar, couch, etc). Bathroom was... more

Management response from
Sam Dhahak, PR Manager

Dear Guest, Thank you very much for your comments regarding The Shaftesbury Piccadilly. We are happy to hear that you had a good experience with us, when you book again please do specify that you have stayed before as well - this will allow us to offer you membership to our loyalty programme. Look forward to having you here again!...

ok
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4 of 5 stars
manchester
25 Apr 2009 | Trip type: Couples
2/2 found this review helpful

Slighty out of the way from the hustle abd bustle. A quick 10 min walk to the tube station Nice local restaurants and shops. Hotel staff very helpful and dealt with problems promptly ( key card problem) All in all cheap and cheerful more

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Best Western Shaftesbury Hotel Also Known As

  • Best Western London
  • London Best Western
Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England