We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Milestone Hotel Reviews, London

All 1,081 London hotels »
All 1,081 London hotels

The Milestone Hotel

5.0 of 5
1 Kensington Court | Kensington, London W8 5DL, England
Hotel website
Hotel amenities
Special Offer
Rekindle the Romance
Travellers' Choice award winner Travellers' Choice® 2013 Winner Top | Luxury | Best Service
The Milestone Hotel
Enter dates for best prices
Enter dates 1 night 2 nights
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Booking.com
96%
Ranked #3 of 1,081 hotels in London
5.0 of 5 stars 739 Reviews
178 traveller photos
Write a Review

739 reviews from our community

Traveller rating
    651
    63
    24
    0
    1
See reviews for
Families
180
 
Couples
334
 
Solo
40
 
Business
93
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Solihull, United Kingdom
1 review
“Good old fashioned service.”
5 of 5 stars Reviewed 22 May 2013 NEW

From the moment you arrive you can expect and will receive first class service. The building , location , staff and food are great. We have just visited for a second time and found it to be even better than our last visit.We will certainly go again.

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“First class hotel”
5 of 5 stars Reviewed 15 May 2013

My husband and I have stayed at The Milestone three times and we now consider it our favourite hotel in London. The friendly staff make you feel very welcome and nothing is ever too much trouble.They always remember what pillows we prefer, what newspaper we read and the names of our children! Afternoon tea served in The Park Lounge is... More

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review
17 May 2013

I was so happy, that once again, you enjoyed your stay with us at The Milestone Hotel. We try our very hardest , as a team, to ensure that all of our guests only ever receive the very best service and facilities so I was delighted that we have met your expecations once again. I have passed onyour kind words... More

Glasgow, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“wonderfull fantastic splendid hotel...”
5 of 5 stars Reviewed 13 May 2013

my partner and i have just returned from this fine establishment on business the staff here made our stay very special indeed Immaculately clean friendly staff glorious food great location very very special i would like to thank every member of staff for making our stay so warm and relaxed

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review
15 May 2013

I was so happy that you enjoyed your recent stay with us at The Milestone Hotel. Thank you also for taking the time to leave such nice feedback. I have passed on your kind words to all the team at the Hotel and I do hope that you will join us once again in the near future so we can... More

Manchester, United Kingdom
1 review
“Wonderful hotel, thoughtful service”
5 of 5 stars Reviewed 12 May 2013

The Milestone is a lovely hotel - beautiful accommodation and thoughtful service without any stuffiness. My partner and I stayed for a business trip combined with a birthday celebration, and the staff at the Milestone made our stay very special. They were so welcoming and courteous that we relaxed immediately. Our room was exquisitely decorated and spotless, with a wonderful... More

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review
15 May 2013

I was absolutely delighted that you and your husband enjoyed your recent birthday/business trip to us at The Milestone Hotel. I was delighted that you found the hotel your London "home from home" and enjoyed our genuine hospitality and service. I have passed on your very kind words on to my team . Please do come back and visit us... More

Bottmingen
2 reviews
3 helpful votes 3 helpful votes
“Wonderful, splendid, stylish hotel with great staff”
5 of 5 stars Reviewed 11 May 2013

J spent two fantastic days with my wife in this marvelous, very beautiful hotel. We extremely enjoyed the time in an unique suite with a four poster bed and very beautiful antique furniture including Victorian windows and the viws towards Kensington Gardens and Palace. Many thanks to Angelina and Fraj. They were very friendly and helpful! The public area inside... More

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review
15 May 2013

I was so happy that you enjoyed your recent stay with us at The Milestone Hotel. Thank you for taking the time to post your kind words. I have passed on your thanks to Angelina, Fran and the rest of the team. Please do come and stay with us again in the near future. Many thanks Andrew Pike General Manager More

Lincoln, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Unique hotel”
5 of 5 stars Reviewed 11 May 2013

My friend and I recently spent a wonderful night at this beautiful hotel. Immaculately clean, friendly staff, delicious food. Ideal location with views of Kensington Palace and very close to the Royal Albert Hall, only took us 10 minutes to walk to this venue for a show.

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review
15 May 2013

Thank you for taking the time to post your comments following your recent stay with us at The Milestone Hotel. I was really pleased that you enjoyed your stay with us and found the location to your liking. As you said it is very handy if you are attending an event at The Royal Albert Hall. Please do come and... More

Spring Lake, New Jersey
Reviewer
4 reviews 4 reviews
“A True Oasis”
5 of 5 stars Reviewed 10 May 2013

The Milestone Hotel is a truly unique and special experience. We were return guests and were ever more pleased by this fantastic and friendly hotel. The hotel itself is a beautifully designed property with stunning views over Kensington Palace and the grounds. Each room is a uniquely designed home away from home. The Stables Bar is a real treat as... More

Was this review helpful? Yes
See 3 more reviews by Richard D for London
MilestoneGM, General Manager at The Milestone Hotel, responded to this review
15 May 2013

Firstly many thanks for taking the time to leave your very kind words following your stay at The Milestone Hotel. I was delighted that you found all aspects of your stay to your liking and that you enjoyed your experiences in our Bar, Restaurant and Lounge. I have passed on your kind words to the team and we hope to... More

St. Petersburg, Russia
2 reviews
“excellent stay”
5 of 5 stars Reviewed 10 May 2013

had a wonderful stay at this hotel as usual. Every time time in London I stay there for several reasons: - excellent location - you not only enjoy the views of Hyde Park and Kensington Palace but also enjoy comfortable sorrundins of Kensington High and Noting Hill - traditional english interior - although I like more modern hotels it is... More

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review
15 May 2013

Many thanks for taking the time to post your very kind words following your stay at The Milestone Hotel. I was delighted that you enjoyed your stay and found the ambience and location to your liking. I was also happy to read that you enjoyed the service you received and that we met your expectations. Please do come and visit... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
“Everything was very good”
4 of 5 stars Reviewed 10 May 2013

Everything was very good. The location of the hotel is excellent. Some thing very special! Staff so helpful and professional! All in all, perfect place to go to visit the city and have good transport links within close proximity. I hope will be there soon.

Was this review helpful? Yes
See 4 more reviews by Luis B for London
MilestoneGM, General Manager at The Milestone Hotel, responded to this review
15 May 2013

Thank you very much for posting your kind words following your recent stay at The Milestone Hotel. I was delighted that you liked the hotel, the location of the hotel and the most important the service that my great team provide. I have passed on your kind words to the team and I do hope that you will join us... More

Chicago
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“"Home From Home"”
5 of 5 stars Reviewed 8 May 2013

We were fortunate to have chosen this lovely small hotel as a base from which to explore some of London's attractions. Located in Kensington, it is away from the city center and theaters, but with access to the park and some local shopping, and taxis were plentiful. The room was quaint and lovely, and well-thought-out, but the major appeal here... More

Was this review helpful? Yes
See 3 more reviews by fountainChicago for London
MilestoneGM, General Manager at The Milestone Hotel, responded to this review
10 May 2013

Thank you so much for your kind words following your recent stay at The Milestone Hotel. I was delighted that you found the hotel a "home from home" and that you loved the staff and location. I have passed on your very kind words to all the team members you mentioned plus the rest of the team. I do hope... More

 
 
The Milestone Hotel
The Milestone Hotel
5.0 of 5 stars 739 reviews
Enter dates 1 night 2 nights
 
Sofitel London St James
Great value on a similar hotel
Sofitel London St James  
London, England
4.5 of 5 stars 1,817 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
Plaza on the River - Club and Residence
Plaza on the River - Club and Re... 4.5 of 5 stars 606 reviews
Romantic
The Levin
The Levin 5.0 of 5 stars 239 reviews
Luxury
Rafayel on the Left Bank - Hotel & Spa
Rafayel on the Left Bank - Hotel... 4.5 of 5 stars 841 reviews
Good for business
Covent Garden Hotel
Covent Garden Hotel 5.0 of 5 stars 391 reviews
Show Prices ABS:HotelCheckRates-d577593?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d210074?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1600126?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d188937?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these London hotels
Hotel 41
Hotel 41 5.0 of 5 stars 1,113 reviews
Sofitel London St James
Sofitel London St James 4.5 of 5 stars 1,817 reviews
Egerton House Hotel
Egerton House Hotel 5.0 of 5 stars 405 reviews
51 Buckingham Gate, Taj Suites and Residences
51 Buckingham Gate, Taj Suites a... 5.0 of 5 stars 347 reviews
Show Prices ABS:HotelCheckRates-d188961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d236350?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d192122?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d559155?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to The Milestone Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • “Afternoon tea” (23)
  • “Room service” (13)
  • “Royal Albert Hall” (10)
  • “High Street” (5)
  • “Great location” (4)
  • “Red Carnation” (3)
  • “Staff were friendly” (3)
  • “Very nice” (3)

What travellers search

  • the milestone hotel kensington afternoon tea
  • milestone hotel kensington high street
  • millstone hotel london
  • customer reivews the milestone hotel london
  • milestone hotel deals
  • the milestone hote
  • andrew pike milestone hotel
  • milestone hotel manager
  • hotel london based on 565 reviews

Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 1,081 hotels in London
Price Range: ££££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating from 1882. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Splendia, LHW, Olotels, Otel, Agoda, Priceline, Cheap Tickets, HotelsClick, Tingo and Hotels.com so you can book your The Milestone Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Milestone Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Related hotels...

Browse nearby

Hotels (1081) | Restaurants (11700) | Things to Do (2024)
The Milestone Hotel
1 Kensington Court Kensington
London W8 5DL
England
Get Directions
What's Nearby:
Click map pins for more information.
Interactive map
Call now to book: 1-800-45-HOTEL from hotels.com

Explore London

Free Guide to London
Get your guide to the top local hotels, restaurants and things to do
Deluxe room stay Exterior Self service corner for breakfast The Stable
The Milestone Hotel Photos (178 traveller photos)

Hotels around London

Explore the world
Hotels
Sightseeing
Restaurants
  • Gamvik
    5.0 out of 5, 1 review
The Milestone Hotel
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices