I loved my stay at the Royal Garden Hotel. It's right in the middle of everywhere I wanted to be and took no more than 15-20 minutes to get to a major attraction. Plenty to do within walking distance. Many restaurants and shops down Kensington St. So much history to see and take in. I stayed on the 8th floor...
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Stayed here for three days on business. Fantastic.
Great service from all from - when I pulled up in a taxi to when the concierge boys put me back into one to leave. Concierge & porters special mention - very helpful and always willing to please & help.
Rooms were modern & comfortable. Great bathrooms! Good service options on TV...
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Dear guest,
I am very pleased that you had a good stay with us at the Royal Garden Hotel and I will pass your positive feedback onto the relevant team members.
We hope that you return to the hotel as a ‘leisure’ guest so that you can fully indulge in our great location and all the the wonderful activities London...
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We stayed 3 nights at this 5 star hotel. Overall we had a very pleasant stay. The decor is generally modern and welcoming. The service was ok but not quite what I would have expected from 5 star accommodation. The food was very good both at breakfast and dinner. The location is good if you want Kensington although we found...
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Dear guest,
I am very happy to know you enjoyed your stay with us and have passed your positive comments to the relevant departments. Our Head Chef, Steve Munkley was very pleased to know you enjoyed your meals with us.
I understand you particularly enjoyed going to the West End, so thought you may be interested in knowing that the...
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We just got back from a week at this hotel. Our room on the ninth floor was spacious with a sitting area a few steps up from the bedroom. The bathroom was large and well equipped. The staff was very helpful and gracious. Each morning we had a delicious continental breakfast overlooking the park.The hotel is in a great location...
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Dear guest,
Thank you for your positive feedback following your recent stay with us. It’s always a pleasure for us to hear when a guest has an enjoyable stay and I’m particularly happy to hear that our location met all your needs.
I do hope that you return to the hotel soon. .
Best regards,
Graham Bamford
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We stayed at this hotel last Saturday,28th January 2012. My husband and I were going to an evening show at the Royal Albert Hall and the hotel is in easy walking distance. We arrived early hoping to leave our bags as we wanted to go sightseeing. Our room was ready and were were able to go and have a cup...
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Dear guest,
I would like to thank you for your positive comments following your stay at the hotel, especially pointing out the helpfulness of our staff.
I can see that you are a fan of the arts, so you may like to know that Verdi’s AIDA will be showing at the Royal Albert Hall at the end of the month...
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We stayed for a night in early January and was lucky enought to be in a refurbished garden room on the fourth floor which was spacious, nicely decorated and had a view of the park and Kensington Palace. The bed was really comfortable and the flat screen tv had lots of channels . The bathroom had a bath and seperate...
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Dear guest,
Thank you for your positive comments following your stay at the hotel, especially that you enjoyed being in one of our newly refurbished Garden Rooms.
The legendary Beijing Duck served in Min Jiang is very popular, so I’m glad you had the chance to try it. Your comments were passed on to Master Chef Lee and his team...
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The rooms are completely renovated and very spacious. The bathrooms had every possible amenity one could want, right down to a radiating towel warming rack! The bed was very comfortable with a couple of TV viewing chairs at the foot of the bed for added comfort. But by and far what made this hotel special was the staff. Every morning...
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Dear guest,
Thank you for your positive feedback following your recent stay, particularly that you enjoyed staying in our recently refurbished rooms as it is always good to know that our guests appreciate them. The final stage of our refurbishment has just started on the 10th floor and I am excited to open the new rooms very soon. I am...
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The hotel is as the name says well located. The connection by bus and tube is ideal. If one wants to have a walk outside the noisy High Street Kensington, the Kensington gardens are just next to the hotel.The renovated rooms are spacious. The entertainment in room is very good. breakfast delivered in room was good. Only negative point was...
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Dear guest,
Thank you for your feedback following your recent stay with us as I do like to know what guests particularly enjoyed during their stay. So I am very pleased to hear that the renovated rooms and facilities were to your liking.
However, I regret hearing that you had a problem with your heating unit. I can only apologise...
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I was fortunate to stay at this hotel for a week while exhibiting at Olympia for the BETT education show, I have to say the experience was perfect from the start. Your met by courteous doormen and professional reception staff. The check in process was swift and my room whilst not particularly spacious was pristine. Breakfast had quality ingredients and...
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Dear guest,
Thank you for your wonderful feedback and I am pleased to learm that you enjoyed your recent stay with us. Your positive comments will be passed on to the concerned staff who always appreciate hearing guest remarks.
However, I regret you found the breakfast service suffered slightly during busy times. Our aim is to ensure high levels of...
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Just spent the weekend at the Royal Garden for an event which I was attending.
The location was superb, being right beside Kensington Palace and near to Kensington High Street - i had a room facing Ken High Street which was lovely but I believe those with the Park views are AMAZING.
Room was incredibly spacious and very well appointed....
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