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Millennium Gloucester


Hotel class 4.0 of 5
4-18 Harrington Gardens | Harrington Gardens, London SW7 4LH, England
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Reviews you can trust

72% Recommend
4.0 of 5 stars 377 reviews
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By trip type
All (377)
[ Date ] [ Rating ]
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1 of 5 stars
Liverpool, UK
5 Nov 2009 | Trip type: Couples New

On paper this hotel looks great - close to Natural History Museum, V&A etc and over the road from Gloucester Road tube station but i wouldn't reccomend staying there. The outside of the building looks like a 1970s office block and our room was overlooking a car park and some bins. The room wasn't in any way soundproofing so we... more

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5 of 5 stars
New York
2 Nov 2009 New

The hotel is very close to a tube station with three lines, including one that goes directly to Heathrow. Nearby is a Waitrose (grocery store), Starbucks, Tesco Express, and numerous places to get breakfast (the hotel breakfast is very pricey). The neighborhood is safe and picturesque. The hotel staff was very accomodating. I would definitely stay there again! more

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3 of 5 stars
Cork, Ireland
19 Oct 2009 | Trip type: Couples

I stayed in this hotel from 15th Oct. 2009 to 18th Oct, 2009. I read the reviews before I went but did not take a lot of notice of then as there are always people who complain but I regretted I did not take more care. I asked for a quite room and I was given same on the third... more

Management response from
Jean-BaptisteNoel, Front Office Manager

Dear GObnait28, Thank you for your comments on Tripadvisor. Please accept my sincere apologies for any inconveniences caused to you. Regrettably it appears that we have failed to meet your expectations on this occasion. However, I appreciate your comments about the standard of the room and our breakfast buffet. Please rest assured that they were passed on to our Executive...

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2 of 5 stars
New York, NY,
9 Oct 2009 | Trip type: Couples
1/1 found this review helpful

Let me start at the beginning--checkin. I made my reservation with the Millennium chain by phone and asked for a Deluxe room. The person I spoke to told me he would request a large corner room and told me that I should make sure to ask for a non-refurbished room in the new building. When we got there, the receptionist... more

Management response from
Jean-BaptisteNoel, Front Office Manager

Dear gcarl44, Thank you very much for your comments about your stay with us. Please let me from the outset apologise for the shortcomings you have experienced. Needless to say, that we are always trying our best to satisfy the wishes of our guests in terms of room allocation. Therefore I am very sorry for the unprofessionally with which our...

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4 of 5 stars
Texas
29 Sep 2009 | Trip type: Business

My stay at the Gloucester Millineum was very comfortable and convenient. The staff was helpful and the hotel is conveniently located to the underground as well as plenty of places to eat. more

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2 of 5 stars
Kent
26 Sep 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Great hotel great location very convenient!! But reception staff very rude and helpless!By arrival time a french speaker acent lady didnt looked to my face asked name, credit card and gave my room key for that not realy a big deal. surprisely open room door went straight to toilet what a surprise a diseble toiltet assigned to me, was I... more

Management response from
Jean-BaptisteNoel, Front Office Manager

Dear Novice999 , Thank you very much for bringing those comments to our notice and rest assured that they have been communicated to the individual. Please accept my sincesrest apologies for the attitude of our Receptionist. Clearly on this ocassion we failed to provide you with the expected standard of service. I hope you are visiting us again in the...

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4 of 5 stars
South Africa
25 Sep 2009 | Trip type: Couples

Good ambiance and decor. Breakfast buffet not that grand. Ideallly located close to underground and direct line from Heathrow A/port. Great stay. more

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5 of 5 stars
usa
14 Sep 2009 | Trip type: Friends getaway

we stayed here for 4 days in august nice hotel good rooms and a nice hotel bar. close to high st kensington shopping area and short walk to knightsbridge (harrods). check desk was quick even though there was a lot of people there checking in at the same time. But i must say the one person that made our stay... more

Management response from
Jean-BaptisteNoel, Front Office Manager

Dear Shadyrec, Thank you very much for your review on Tripadvisor. On behalf of our Concierge team, I would like to thank you for the time and efforts that you have taken to let us know about the pleasant experience with Kelvin. I hope we can welcome you back in the near future. Best Regards, Jean-Baptiste

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2 of 5 stars
Mumbai
14 Sep 2009 | Trip type: Solo travel
1/1 found this review helpful

The hotel has one great thing to recommend - location. Was travelling for the 1st time to London and it is just about a minute away from the tube station, the best way to get around. Gloucster Road Station has 3 tube lines running thru and is in the middle of zone 1. Walking distance from Kensington High Street and... more

Management response from
Jean-BaptisteNoel, Front Office Manager

Dear govind_rajan, Thank you for your comment on Tripadvisor. Please let me from the outset apologise for the shortcomings you have experienced. I truly regret that you found your stay dissatisfactory. Your room not being ready in the morning might have been due to the fact that we were fully booked the night before. Even so it still leaves me...

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4 of 5 stars
Shropshire
9 Sep 2009 | Trip type: Family

We booked this through lastminute.com and got it for £60ppn B&B, which for London is a good price. When we saw the hotel we realised it was a great price. At less than one minute from Gloucester Road tube station and with its own car park it is well situated. Easy walk to Museums, Albert Hall and Harrods at this... more

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Millennium Gloucester Also Known As

  • Millennium Gloucester London
  • Millennium Gloucester Hotel London
  • Millenium Gloucester
Address: 4-18 Harrington Gardens | Harrington Gardens, London SW7 4LH, England