Great hotel great location very convenient!! But reception staff very rude and helpless!By arrival time a french speaker acent lady didnt looked to my face asked name, credit card and gave my room key for that not realy a big deal. surprisely open room door went straight to toilet what a surprise a diseble toiltet assigned to me, was I... more

Good ambiance and decor. Breakfast buffet not that grand. Ideallly located close to underground and direct line from Heathrow A/port. Great stay. more

we stayed here for 4 days in august nice hotel good rooms and a nice hotel bar. close to high st kensington shopping area and short walk to knightsbridge (harrods). check desk was quick even though there was a lot of people there checking in at the same time. But i must say the one person that made our stay... more

The hotel has one great thing to recommend - location. Was travelling for the 1st time to London and it is just about a minute away from the tube station, the best way to get around. Gloucster Road Station has 3 tube lines running thru and is in the middle of zone 1. Walking distance from Kensington High Street and... more

We booked this through lastminute.com and got it for £60ppn B&B, which for London is a good price. When we saw the hotel we realised it was a great price. At less than one minute from Gloucester Road tube station and with its own car park it is well situated. Easy walk to Museums, Albert Hall and Harrods at this... more

London was all I hoped it would be. My husband and I spent 5 days and a half ; 27 Aug - 1 Sep 09. The hotel is a a great location; two min walf to Gloucester Rd Tub stop and close to the 74 Bus, which runs all night. No need to rent a car. One of the best... more

I stayed here with my niece for 8 nights in August. We had a great rate - booked 3 months ahead at 20% off under the hotel's "Leisure for Longer" offer. Though I had booked a standard room, we were given a superior room, which was quite roomy. The front desk personnel were efficient if not overly friendly. Most people... more

Had a great experience with this hotel! The staff was excellent, friendly, helpful! The Hotel is beautiful inside, the room we had was great, large for European hotels! Very clean and decorated nicely! Continental breakfast was also great! Would definately stay here next trip to London! more

This was my second stay at this hotel and if I can find a good deal, I will stay again. The hotel is very well managed. I hardly had any interactions with the staff, which actually, what I consider a good stay as everything goes so smoothly. Check-in and out was quick. There is always staff at the door to... more