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Holiday Inn London Kensington Forum


Hotel class 4.0 of 5
97 Cromwell Road, London SW7 4DN, England
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Reviews you can trust

81% Recommend
3.5 of 5 stars 630 reviews
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By trip type
All (630)
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4 of 5 stars
Somerset Cty, NJ
20 Nov 2009 | Trip type: Couples New

We stayed 2 nights and have no complaints. We arrived about 11 am, room was ready. Lobby is large, lots of seating available. Desk staff was friendly and helpful. Room was good size for Europe - clean throughout. Bed very comfortable. The Concierge desk called our room to ask if we needed any information or assistance. The location is ideal... more

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5 of 5 stars
Rhyl, N Wales
16 Nov 2009 | Trip type: Couples New

Just stayed here for a birthday weekend, what can i say, 2 minute walk from Gloster RD tube station, only 10 minute walk from museums. Lobby is large and tidy, we asked for a room with a city view and got one on tenth floor with no messing about. Room was plenty big enough and clean and tidy, bed was... more

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1 of 5 stars
San Marcos,TX
16 Nov 2009 | Trip type: Couples New

My husband and I stayed here for our 1 year anniversary trip October 29th- November 1st. First and foremost, the good, yes it has good location, a block away from Gloucester Road Tube Station. Also, the concierge was very helpful. Now for the bad...First, we walked in and the restroom door was broken. Then, they took our towels and didn't... more

Management response from
GuestRelationsLondon, Guest Relations Manager

Dear Madam, I sincerely apologise for the less than satisfactory experience you had had our hotel. This is not the usual level of service that our guests have come to expect of us and I am very disappointed with the way in which your comments handled. I would like to investigate this matter further with the Department Managers and would...

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4 of 5 stars
Gloucester, United Kingdom
9 Nov 2009 | Trip type: Couples

Love Holiday Inn and used our Priority Points for a one night stay here. Previously stayed over the road which is now a Crown Plaza but wouldn't hesitate to come back here. Huge Hotel but very friendly staff. Our room was typical holiday inn the bathroom could have done with updating but was spotless. Just around the corner from Gloucester... more

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4 of 5 stars
Nashville, TN
5 Nov 2009 | Trip type: Friends getaway

We stayed at the Holiday Inn Kensington Forum last Christmas for an eight day vacation. During that time, we found the hotel to be satisfactory with the sole exception of the check-in process (detailed review from that stay is included on this site). However, our guest check-in experience was so bad last time that I did hesitate before booking again... more

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5 of 5 stars
Orlando, Florida
3 Nov 2009 | Trip type: Friends getaway

My friend and I spent 2 nights at this hotel, and highly recommend it. Early check-in only allowed "smoking" room, but it was entirely acceptable, and only the hallway had faint smke odor. Rooms were relatively spacious (considering European properties), bathroom and amenities were outstanding. The window opened, so we were able to enjoy outside air, too. Mini fridge wasn't... more

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3 of 5 stars
NL
26 Oct 2009 | Trip type: Couples

The saving grace of this hotel, is the friendly staff and its location in Kensington. As noted in other reviews tube station is on the corner, and there are plenty of amenities close by. Explore the area and you will find plenty of pubs where you can eat for a reasonable price. Rooms in the hotel are very small, as... more

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2 of 5 stars
kitty hawk
26 Oct 2009 | Trip type: Couples

Just got back from our trip and had to warn future travelers about this hotel. We booked a double through Travelocity paying in advance, which might of been the problem. We found the personnel less than accomodating and in some cases rude. The room was tired with peeling wallpaper although it was renovated recently. The room had a 13" TV... more

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3 of 5 stars
Lancashire
26 Oct 2009 | Trip type: Friends getaway

Stayed for 2 nights in late October 2009. The hotel is enormous and, being part of a chain, you know exactly what to expect. The public areas are fine if bland, the rooms comfortable if slightly cramped, the location good for tube and bus but just a little 'distant'. Check-in was pain-free but limited - there was no mention of... more

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3 of 5 stars
northride, ca
22 Oct 2009 | Trip type: Solo travel

This hotel is only a 1-minute walk to the Gloucester (pronounced Glahster) Road Underground station (called the Tube). Even though the address states Cromwell Road, the hotel entrance is actually facing Courtfield Road. I went to the Holiday Inn around the corner on Cromwell Road and it was the wrong one. So, from Heathrow take the Tube to Gloucester Road,... more

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Holiday Inn London Kensington Forum Also Known As

  • Holiday Inn Kensington Forum
  • Holiday Inn London
  • London Holiday Inn
Address: 97 Cromwell Road, London SW7 4DN, England
London hotels Holiday Inn London Kensington Forum
3.5/5.0
630