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Copthorne Tara Hotel London Kensington


Hotel class 4.0 of 5
Scarsdale Place, Kensington, London W8 5SR, England
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Reviews you can trust

71% Recommend
3.5 of 5 stars 619 reviews
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By trip type
All (619)
[ Date ] [ Rating ]
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2 of 5 stars
hebguy03
11 Nov 2009 | Trip type: Business, Solo travel
1
person found this review helpful

As indicated by many others, I experienced the same issue of having to pay more in order to check in. I was traveling on business for 10 nights with a club room reserved. After an 11 hour flight from the states, I arrived at the hotel at 10am. I was told rooms were not available until the official 3pm check... more

Disappointed
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3 of 5 stars
Leeds
9 Nov 2009 | Trip type: Couples

We stayed here for the time between our wedding and honeymoon so that we could see some of London town. We had booked it through a discount website but as it was a 4 star hotel, we were expecting it to be better than we found. Upon checking in, we were listed for a twin room! which for a couple... more

Management response from
coptara, Hotel Review Analyst

Dear reviewer _ Moleangel, Thank you for the feedback and taking the time to post your comments. We are sorry to read that you were disappointed with your stay at our hotel, and do apologies for the mix up in the room allocation. We take your comments seriously and will ensure that training is reinforced in this area to avoid...

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3 of 5 stars
North East England
9 Nov 2009 | Trip type: Business

I have just returned from 4 days in London as part of a business / leisure trip. We used the tube to travel from Kings Cross through to Kensington High Street. The Hotel is is only 5 minutes walk from the tube station, very well placed. Check in was no problem and between our party we had a 5th floor... more

Management response from
coptara, Hotel Review Analyst

Dear reviewer _ topcop999, Thank you for your review on our hotel. We are sorry to read that you were disappointed with the standard of the room especially the décor and the facilities in the bathroom. It is very important for us to receive feedback as we value your comments. With regards to smoking in the bedroom, the hotel offers...

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3 of 5 stars
Georgia
7 Nov 2009 | Trip type: Family

Got a good price on the rooms, and the location was ideal - a quiet area a short distance from the Tube. The rooms were fine, especially for the price. more

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3 of 5 stars
Laois, Ireland
5 Nov 2009 | Trip type: Family

We arrived in London on Monday afternoon, and got the tube to Kennsington High street which is really close to the hotel and the directions to the hotel from their web site are spot on. We arrived to the hotel at 1pm. The girl at reception told us we couldn't check in until 3 pm but if we paid £20... more

Management response from
coptara, Hotel Review Analyst

Dear reviewer _ CDPM, Thank you for reviewing our hotel, and taking the time to post your comments. We are delighted to read that you enjoyed your stay, and that you were very pleased with the location of the hotel as it enabled you to travel around London. It is very important for us to receive feedback and we value...

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3 of 5 stars
Derby
3 Nov 2009 | Trip type: Couples

We stayed at the Copthorne Tara for three nights leisure break. We booked room only on an offer from Last Minute.com. When we arrived we were given vouchers from the Hotel reception for breafast at £10 each which just about made it worth having value wise. The breakfast was ok (nothing special) but the buffet style allowed you to fill... more

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3 of 5 stars
Austin, TX
2 Nov 2009 | Trip type: Friends getaway

My friend and I spent 9 nights at the Copthorne Tara. Overall the experience was very pleasant. We had a clean room, that while a little dated was comfortable and met all our needs for our stay. My disappointments were few, the first was upon check-in at around noon I was told I could have my room for an addition... more

Management response from
coptara, Hotel Review Analyst

Dear reviewer _ Aus_Gary, Thank you for your feedback and taking the time to post your comments. We are pleased to read that you were satisfied with your stay at our hotel; however we are sorry to read that you were disappointed with first receptionist you meet on check in and the bedroom facilities. We take your feedback very seriously...

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3 of 5 stars
bradford
2 Nov 2009 | Trip type: Family

i normally expect to be welcomed at the door of a four star hotel.Here it took 3 days to find someone on duty to get a cab for us.housekeeping also left a bit to be desired in both of our rooms.However,that said reception was excellent at check in and out.The service in both the brasserie and the bar was excellent.... more

Management response from
coptara, Hotel Review Analyst

Dear reviewer _ eldwick, Thank you for your review on our hotel. We are delighted to read that you were happy with the excellent service provided by our reception staff and the Bar & Brasserie staff. However we are sorry to read that you were not welcomed at the door, the hotel does have a door man and Concierge team...

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2 of 5 stars
Halifax, NS
31 Oct 2009 | Trip type: Couples

We stayed at the Copthorne Tara. The rooms were old and dated. The staff was rude and could hardly speak english. The only plus was that it was relatively clean and moderately priced. It was just not 4 star accommodations. more

Management response from
coptara, Hotel Review Analyst

Dear reviewer _ wendywalters, Thank you for your feedback and taking the time to post your comments. We are sorry to read that your visit to our hotel was unsatisfactory, and that you found our staff rude. We take your comments seriously, as this is clearly not acceptable and will ensure that training is reinforced in to avoid such issues...

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4 of 5 stars
sussex
28 Oct 2009 | Trip type: Family

This was our second visit and once again we had a great stay. This hotel is very well located just off Kensington High Street and near to The Natural History museum etc. We had a Club room on the 11th floor and whilst this was compact especially with a camp bed for my 10 year old son to sleep in,... more

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Copthorne Tara Hotel London Kensington Also Known As

  • Copthorne Tara
  • Copthorne Tara Hotel
  • Copthorne Tara Hotel London
  • Copthorne Tara Kensington
Address: Scarsdale Place, Kensington, London W8 5SR, England