Not a bad place to stay, although when we got there our basement 'executive' room had decorators staring in the window from outside. Still nice hotel, good location and pleasant staff. rooms really clean, so yes i would stay again more

We stayed in this hotel for one night. At the moment it has scaffolding up outside, which does look quite off putting, however once inside, the hotel is very clean and modern. The reception staff were very friendly and helpful. We arrived before our room was ready, but they took care of our bags, so that we could go out... more

very clean nice hotel, clean modern rooms with all the facilities you need! very friendly staff and excellent location! we will come back!!!!! more

My cousin and I stayed Mar 26-31, 2009. Our 1st night was a double with a lovely view of the garden and lower terrace. Last 3 nights we were moved to a larger twin on the ground floor in front. They are painting the building so our high window was covered with cloudy plastic. Perfectly clean, nice large towels, comfortable... more

I stayed at The Cromwell from the 12th to 16th of March and overall I had a very enjoyable stay. The hotel is perfectly situated with the Underground station just across the street and various other shops nearby. The staff were very friendly and helpful from check in to check out. As others have commented scaffolding does cover the front... more

We were very pleased with our accomodations this past week. We did upgrade to "executive rooms" (one on each floor) and would recommend this. The rooms were spacious enough, very clean, and very nice bathroom. The beds were comfortable, the staff helpful- overall, a very nice experience. The location was great- right across the street from the Gloucester Rd. tube... more

This is a great hotel for the solo business traveler, but I would not recommend it to families or couples on account of the very small size of the rooms and hotel in general. The free WiFi worked amazingly well (I was on the second floor), hairdryers in every room, and relatively spacious bathrooms make it a great place when... more

Four of us travelled to London for business and booked 4 rooms at the Cromwell's. I did not have a chance to visit the other bedrooms, but from the comments by my colleagues "it is just like being in a caravan !". My bedroom was in the basement. And looked pretty cozy during the first 10 seconds. I should have... more

The Hotel was okay, your average standard middleclass Business Hotel in a central location within walking distance to Hyde Park, Museum of Natural History, tube station and Harrod's. But: The heating in the first room, I was put up in, didn't work properly. more