My partner and I decided to spend the August bank holiday in London and decided to find a nice hotel rather than a hostel to make our stay extra special (as we currently live in different parts of the country due to university). I spent almost a week umming and argghing about this hotel as the reviews were so mixed.... more

I had a great experience of this hotel! I was over for the weekend visiting various groups of friends and it was a great base to explore the city!! I was very impressed with my room I had booked a luxury single and it was spacious, clean and cosy! I always felt very safe and any time I went to... more

This is a hard review because this is a good hotel but it isn't perfect, what wins it the good rating is that for London its Club Rooms are well appointed, it is in a very good "access all areas" location next to Earls Court and it has to be one of the cheapest 4 stars in central London. We... more

We arrived for a five day stay from August 28th to September 2, 2009. I was a little apprehensive since the reviews were all over the board. (It seems that the basement rooms are claustrophobic). We arrived early about noon and waited about 20 minutes till the room was cleaned. We occupied Room 502 facing the street. It was clean... more

I stayed here on the 03/09/2009 for one night - to go and see a theatre show with my boyfriend. I stupidly left a dress hanging in the wardrobe when i departed. I rang the hotel the same evening on the date i checked out, and they had no trace of it in the lost property box. After waiting until... more

I booked my MD into this hotel for a business trip over the Bank Holiday weekend. I must admit I was a little worried as I had read bad reviews on various sites, but the pictures of the hotel looked good and it was the right location for the business trip. He was booked into a single room, which was... more

Could not find fault with this hotel.It was comfortable clean and had everything we required.Close to tube station Earls Court and on 74 bus route.Starbucks, BurgerKing Dinos Tescos and shops all on main high street only a short walk away. more

We stayed over the August Bank Holiday weekend. Upon arrival we were greeted warmly. Our room wasn't ready, but this did not cause us any problems as we arrived before the check in time of 2pm. We left our bags and set off site seeing. When we returned we were advised that we had been upgraded to a Club Room,... more

Our room even though titled 'executive double' was stuffy and located in the basement.It had only one window which was tinted and could not open.Also our air-con was not working at all.The hotel staff said they would provide a fan but then said they hadn't got one.Also we could hear suitcases being wheeled about in the lobby upstairs.Would not stay... more