Good points: - The staff were very friendly and helpful. I accidentally left my phone charger in my room and so I rang them up to see if I could get it back. They were diligent in looking for it and phoned me back numerous times to update me. They kept it behind reception for me and I was able... More

I have had many good and bad experiences in the old Hotels in Victoria. This hotel is a change from the norm. Clean, spotless, and a delight to stay in. In a road where you take your pick this really is the ace in the pack. More

If you are a tourist and very much price and location driven then this might be a good choice. The rooms are not too great. Old carpet, small bedrooms etc. First I saw a room in the basement but it was really a dark basement room so I chose to have the room upstairs. Although there were two double beds... More

Hi, we are two 21 years old italian friends, that went to London for few days after Christmas to visit the city.This is a very nice hotel and it has fully satisfied our needs. It's very close to the Victoria tube and rail station, so, very close to the main items of London... The service was very good; the room... More

A ten minute walk from the Gatwick Express, a nice pub around the corner. it ain't fancy, but the road bus and Underground connections are good, the front desk is friendly, it's clean and it was the best price I found. I saved 150 pounds over a place in Picadilly, which is enough for quite a nice lunch, do see... More

Stayed this week, just for the one night whilst me and a friend went to see a show in Victoria. Room was spacious enough, and had facilities that you'd hope to get in a hotel. Couple of points to make, there wasnt a place to put anything in the "bathroom". The bathroom itself was tiny, and I think it would... More

This hotel was clean and sufficient. I stayed here because I had to take an early bus from Victoria Coach station one morning. The rooms are small and the hotel feels like a maze, but I was helped by the friendly staff who walked me all the way up to the room. The bathroom and bed were clean and the... More

I stayed in this hotel during a business trip, which required me to spend a lot of time in the room working. My room was initially difficult to find due to the maze of corridors- on arrival I was simply told the room was "downstairs". Once located, I found out being on the basement level meant a window that looked... More

I had a very unpleasant stay at this hotel. I was given a room that was totally unacceptable. It was an underground cellar, and was right next to the very noisy lift machinery. The lift was not working well and the noise was even worse, as it kept making a terrible and unbearable noise. The moisture of the underground room... More