If you are looking to stay in an air conditioned room, choose another hotel! We stayed last night for my birthday and the air-conditioning did not work at all in our room, no air at all coming from the vents either. The temperature in our room according to the digital display was 27.5 degrees, not at all pleasant to sleep... more

This hotel had superb service. Although our friends across the pond can be downright snobby towards Americans, the staff was nothing but friendly and helpful (but not overly so). My husband and I stayed for a week while on our honeymoon in July. Upon arrival, we were given and upgrade to the junior suite. We were thrilled! The room was... more

Stayed in this hotel for 3 nights with some friends & overall had a fantastic time. It is located perfectly for Oxford Street. 5 minutes stroll will take you to the heart of the shopping! It is also 5 mins from either Bond St or Green Park tube stations. Gordon Ramsay's Maze is right across the square & there are... more

Overall, we had a great experience with this hotel. The location is amazing - we were close to the underground and all of the activity on Oxford Street. The front desk staff was friendly and helpful with each request. The rooms were beautiful and well-kept, although small, which is pretty standard. more

We spent a couple of nights in London to celebrate our 5th wedding anniversary. We booked the Millennium two days before having monitored prices for the top London hotels for weeks before. We got it for €150 a night, down from over €700 a night! When we arrived at the hotel we told them it was our anniversary and they... more

We got a very good price on this hotel for the location - right on Grosvenor Sq and just a few blocks off Oxford Street. Rooms are a good size and everything was very clean. As others have noted, decor is slightly faded but not dirty or bothersome. We had little need to ask for anything of the staff but... more

A real bonus we got a great deal on the room inc buffet breakfast, staff were fab room was fab, Buffet breakfast awesome, nothing was to much trouble. My hubby did his knee in while walking and needed to see a doctor Not a problem the receptionist gave us a hotel card recommended the Dr and off we trotted saw... more

Stayed here for a night in June. Located in a relatively quiet square in Mayfair, about 15 mins walk from Oxford Street and Piccadilly. Rooms a good size for West End. Breakfast buffet really good more

I love this place, I have stayed on about 10 different occasions and would 100% recommend it. I don't know about service problems in some reviews (I have always found it fine) and some reviewers have obviously been double charged, but any complaints are way outweighed by the fact that this is a grown up hotel for a good price.... more