What a dreadful hotel. Dirty carpets, cold, crappy TV, unfriendly staff, shabby shabby room. I could go on but I don't want to. I just have to use up my 50 characters. No way is this even a 3 star hotel. Do NOT stay here. Ever. more

I must say i am really disappointed with this hotel, i booked it for a director and this was one of the worst mistakes of my life. The staff was terrible they did not give a ... about the guest. The rooms were cold and rugs were filthy. The manager was terrible and rude to me and to their guest.... more

We live in Devon and as a surprise Birthday for my husband (his 50th) I had booked 2 nights for us both to stay at your hotel, which we arranged weeks ago. After seeing it on the website we thought what a wonderful hotel it looked and were so excited about staying there, especially as there was nothing as luxurious... more

We have stayed at this hotel numerous times. The Mayfair location is terrific for restaurants, walking to the theater, shopping at Harrods or Harvey Nichols and even Oxford Street. The location and price is what brings us back to this small hotel. It is located on a back street and is very quiet, though the rooms need a bit of... more

I had the unfortunate pleasure of staying here on a recent trip to London, I'm a general manager of a global customer service company that relies upon repeat business, where do I start! front desk staff appear to have no training and are rude when they are placed under any work load, more interested in chatting looking after their nails... more

I booked a night at this hotel through laterooms.com. When I arrived they told me they were full, and offered to move me to another after 50 minutes of fruitless waiting I gave up and booked another hotel myself When I asked for a refund (of the original cost, NOT the true cost to me) I was offered half To... more

This has to be the WORST hotel I've stayed in! I travel to London regularly with work and stay in a variety of hotels around he city depdning on the location of my meetings. On arrival outside the hotel is actually looks quite nice - my advice to you, stay outside, keep walking and check in somewhere else! The reception... more

The hotel is well situated and quiet, but not what I would expect from a 4 star hotel. The rooms are small, and shabby- the paintwork throughout is in serious need of some TLC. The carpet in the bedroom was stained, as was the throw on the bed. The ceiling in the bathroom was mouldy, and the shower just trickled.... more

I’am a lawyer from New Delhi , India , and I was in London recently for a holiday . I stayed at the Park Lane Mews Hotel . The location of the hotel is fantastic. It is almost opposite Hyde Park and it is walking distance from Buckingham Palace and Piccadilly .It is quite close (I walked ) to Oxford... more