booked this place thru an agent which is useless and unhelpful to our requests. RATS IS VISIBLE ESPECIALLY AT NITE. heating system is old. the carpet is dusty. more

Was worried when I read the previous reviews that we had made a bad choice in this booking....needn't have worried! I will complain when waranted, but really, this was overall a great experience! The hotel itself is an old town house in a very nice part of London, just down from Portman Square and next door to Marlybone Police station.... more

When we arrived the receptionist advised us that our rooms weren't ready but we could leave our cases, the receptionist was very informative and helpful.When we eventually got into our rooms we were advised that as requested two rooms were close to each other, rooms 7&8 which are downstairs next to the dining room. The rooms are very large and... more

Booked 3 nights through Travelzoo. Booked a superior (and supposedly larger) double. When we arrived we had to wait a few minutes for the room - room 12 in what felt like a sort of offshoot of the hotel. Room was OK, but a bit on the small size. When we got back to the room that night after 11pm,... more

Booked a 4 day break through Travelzoo at £99 per night including full English breakfast. We have stay in many London 4 and 5 star Hotels over the past few years whilst visiting relatives and we have to say that the Leonard is without doubt the best. The staff are very friendly and nothing is to much trouble for them.... more

Booked this hotel because of a special offer of room with breakfast through the Travelzoo website. As I hadn't heard of the hotel before, not being a typical chain hotel, I didn't know quite what to expect, maybe that's why we loved it so much. We arrived at around 1pm and didn't expect the room to be ready, but it... more

Overall my experience with the Leonard hotel was average. I checked in on a Friday morning, and discovered that my room wasn't ready. Ok, it was a bit early in the morning, but the receptionist told me that the room was already available, but needs to be cleaned. That would take 4 hours, she said. Quite amazing for a 10... more

Hotel was ok but in need of decorating. Room was quite large. Staff could have been more helpful -alhough in their defence it was hard to be chatty as all the staff we met could only speak broken English. They were polite and tried but it left us feeling as though we were in the middle of a foreign country... more

We stayed at the Leonard Hotel after seeing an offer on Travelzoo.com. The check in was fast and easy, we were put in a very quiet room on the top floor overlooking the back of the hotel. The situation was two minutes walk from Oxford street, Hyde Park & Marble Arch Tube station. Traditional furniture in a cosy bedrrom with... more