Three night stay in a Junior Suite. The room was spotless, huge with all the amenities - free wireless, Frette linens & robe, turn down service, 60" flat screen and a giant bathroom with a shower stall sized for two and an over sized egg shaped bathtub. Front desk staff were flawless -- helpful, knowledgeable and friendly. Of course the... more

Our room was very small and univiting, the beds no better than the one at boarding school, every time I sat on it it moved!. The bath wouldn't empty. We were then moved to an apartment, which though much better, was in dire need of a paint job! The staff, although friendly, had a problem with b.o. I.If you are... more

My boyfriend and I stayed at The Hempel for three nights which included New Years Eve 2008 and loved it. With the US Dollar strengthening against the Pound and with it obviously being difficult predict if it will stay this way, we headed to the London for their January Sales. I know of the hotel from an article I read... more

My husband booked the Hempel as part of my birthday celebrations and the hotel was fantastic. The staff were attentive and very welcoming. Specifically the attention and service we received at breakfast was excellent - we both worked in the hotel industry for many years and this really was amazing. The hotel itself is stunning and very convenient for walks... more

We spent Thanksgiving weekend in London at the Hempel Hotel, and had a wonderful experience! The hotel staff was so warm and friendly when we arrived, and through our stay provided great recommendations for activities and dining. The H Bar lounge and bar on the main floor is so classy and elegant, and the service was great. We stayed on... more

no dont do it - while i like the design of this hotel the staff are without knowledge or interest, uninformed of the most basic requirements of a visitor to London we booked 2 nights last week while attending a conference - seldom has a hotel experience been so poor The room - great design but not ready at 14.00... more

Sadly, The Hempel was one of the worst hotel experiences I have ever had. The room was pleasing to the eye but not functional. The bathroom mirror ( Room 401) was so high that I was only able to see my forehead. Not conducive to putting make up on! The mattresses were so soft, I think they must be the... more

We have just returned from an evenings stay at the Hempel Hotel, which is described on your web site as a 5 Star Luxury boutique hotel. Based on our stay I believe that this description is far from correct, based on the level of service and the standard of our room provided by the hotel. Service On arrival on Friday... more

We stayed here for the holiday weekend August 08. What should have been a relaxing weekend turned out to be a bit of a trauma. Firstly, the hotel cancelled our booking when we added an extra night. This was fixed and our first impressions of the hotel was very positive - lots of neat, quirky but minimalist features with a... more