Extremely disappointed with this hotel,as our room was at the end of a corridor where major refurbishment was being carried out,when we first arrived the room seemed OK rather small & quite shabby but as the price was reasonable we didn,t make a fuss.But as the morning arose we realised outside our door was the thoroughfare for all the workmen... More

Just had the worst hotel experience in years,and believe me,I've stayed in some terrible terrible hotels.The entire experience has been a nightmare.Uncomfortable,tatty room,bad enough you may think? Not even close! No mention when booking online about work being carried out at the "hotel",and that's a term i apply very loosely to this particular establishment.Ok,any improvement to this place should be... More

The Good: Location, clean, good TV channel choice and clear picture, location (so good it goes in twice), comfortable bed and decent breakfast. The Bad: The sink had no plug and no grill so was basically a very big hole down which quite large items (contacts, toothpaste) fell and could not be got back. Especially annoying as it was a... More

We were fairly worried by some of the reviews before we visited the hotel. On arrival we were pleasantly surprised. The corridors to our room were slightly shabby and rather cold but once we reached our room we were totally happy as it was clean, modern and very warm which was fantastic as we were there in March and it... More

I was visiting this hotel many times. Friendly staff and very helpful.Great breakfast , everything fresh and served very clean.Rooms clean and nice. . For sure one of my favourites hotels .Will be back for sure .

Been around travelling to a lot of places in the world and this place was okay. I was there with my family in november 2012. However we only had cold water in the shower all mornings and we also got a room with a really bad view, basement level. When i politely asked the staff about the water they first... More

I stayed for 1 night on business and have no reason to complain. The location is superb and within two minutes walk of Queensway tube station. Bayswater is 4 minutes walk, where you can eat some of the best Chinese food in London. I paid a ridiculously cheap price for a central London location and by no means did the... More

We had a triple room which was small and very noisy as there seemed to be a boiler/generator that started up about 7pm until 11pm which made the bed wall vibrate. There was a 2 inch gap under the door and the staff could be heard on an evening as we were located right by the stairs leading to the... More

My daughter wanted to visit London for a quick trip, so we obviously needed a place to stay. We're not rich so I obviously was watching the cost but I didn't want to spend a ton of money. I'm not familiar with London so it was hit or miss. I did lots of searching and read lots of reviews. Some... More