My Father and I just returned home from a week stay in London and we enjoyed our visit and stay at this hotel. I did read reviews and had mixed feelings but location seemed good and gave it a try. The room: it is Europe, not a huge room but a very nice ,clean twin room (#6), right off the... More

This has got to be the worst hotel I have ever stayed at. The room was so small you couldn't swing a mouse, the breakfast was inedible...Customer service there was none.. Noise as subway run's under hotel...Cost nearly 2 hundred pound a night...Would not recommend this hotel one bit to anyone...What chance getting money back....don't be silly...PLEASE FIND SOMEWHERE ELSE.

We were expecting a small room, but #102 is really small - if someone is sat at the desk, the other person needs to crawl across the bed to get to the bathroom. It gets worse as the room was not as clean as we would have expected from what they bill as a 4-star property. Stains on the mattress,... More

This hotel is ideal for those wishing to discover London and not stay in the midst of the hustle and bustle of Oxford Street. It was centrally located and close to three tube stations connecting us to any direction we wanted to take. For those interested in shopping, it is also very close to Westfield. The area was very safe.... More

I've stayed in a few hotels in the area, and my stay here was enjoyable and well priced. The rooms are big'ish for London. Clean and well equipped. Unfortunately no bar fridge, but the usual facilities are all there. The staff are friendly and accommodating, and the breakfast is quite good. My only complaint is not exclusive to this hotel... More

I booked this hotel at short notice, not knowing what to expect. Check-in was done in less that 5 minutes by a very polite and competent trainee. I was informed of breakfast, wifi and other services by the hotel. The note on the reception about thieves in the area was informing but also very off-putting. The room was basic and... More

Shared a triple room here with family and the room was lovely, large (we had 4 extremely comfortable beds!!) and very clean with all the facilities you'd expect. It had good views across London to the Shard and the Gherkin buildings and situated at the top of Hyde Park felt like a very safe, quiet and central location. The only... More

The room (theoretically for two people) is extremely small. We were two and we hardly can move around the room when we were inside. The tv was in the lateral wall and you cannot watch it from the bed!! The bathroom is also very small. I suppose this is because of the room price, and there are others bigger (ask... More

Helpful and friendly staff at the reception and breakfast room. Keeping in mind that European hotel rooms are small, this one (#116) double bed, was smaller than expected. Comfortable bed and good cleaning service. My only complaint was that we could hear the next door neighbor snoring. Otherwise, they offer free WiFi, which worked fine in our room. Buffet breakfast... More