Decided to book due to moderately good reviews on Tripadvisor but was terribly disappointed with the intial single room (more like a box in the subground level)...the washbasin drained poorly and so did the shower....the staff made an effort and changed the room to a family room after some persuation...but even this was very basic....bed was unevenly springy and uncomfortable...the... more

After reading this you'll wonder why we would stay again. Firstly, let me say that the hotel is clean and comfortable OK, where to start. We had a 5 night stay booked, Sunday to Friday. We had chosen not to have their breakfasts as we wanted to be out early to explore and breakfast in one of the local cafes.... more

We stayed at this hotel for four nights, it was dirty as soon as you went in the door the stair carpet was stained .Our room was so small we could strugeled to get past each other,one bed was pushed up to the wall with only four inches between the other bed.The wallpaper was torn and stuck down with cellotape.the... more

I had turn-by-turn walking directions from Bayswater tube station. There are so many Princes Streets that we got lost and couldn't find the hotel for 20 minutes! But we finally found it and were pleasantly surprised. The very friendly desk agent gave us the key to number 14. The room as the normal size of any other London hotel room.... more

Great Location no frills but clean enough and affordable. Nothing to get excited about. more

It is a basic hotel next to Bayswater underground station, in a very plesant area. Single rooms were provided at competitive price. The room was clean and comfortable even though it was very small. It also included all basic amenities. The facilities were in good condition, too. more

I stayed here for one night to attend a concert in Hyde Park. It was in a great location next to the park and ten minutes from Bayswater station. The hotel is what can be expected from an old london townhouse. Buildings of that era in London do have narrow corridors and lots of stairs. The rooms are small but... more

Stayed here for 1 night whilst attending a gig at Wembley Stadium. The hotel is in a lovely area and was a 2 minute walk from Bayswater tube station. Check in was fine and speedy, the staff were extremely friendly and attentive. We were in room 24, I had taken note of previous reviews on Tripadvisor so was adamant I... more

A really good hotel in a great area in London. The price is very competitive and pound for pound, it is one of the best hotels in London. Staff are amazingly friendly. I have stayed in a lot of hotels across the world and the staff here are some of the best. The rooms and the hotel in general are... more