I stayed at this hotel for a weekend away and could not fault the place, rooms were clean, hotel is in a great location and had a great hotel bar that did not charge the earth for drink, would certainly go back if I travelled to London again. more

after staying at the president next door this was very much nicer.the staff was very friendly and helpful the room was very large had a double sink bath. flat screen tv and quite we were on the 6th floor. the only draw back was the safety deposit box it is only open from 9am to 6pm a bit much if... more

My best friend wanted to celebrate her 18th in style, so me, her and our other two friends went to London to go shopping, see a show and Madame Tussauds. This break was booked through Superbreaks. When we arrived at the hotel, we were welcomed by friendly staff. We went up to our rooms and were really pleased with how... more

I stayed at this hotel for a 2 night stay on a London city trip. When I wanted to take a shower in the bath... I discovered BLACK MOLD in the top corners of the bath. This was late at night, so I reported it in the morning and was told we will take care of it. When I cam... more

We asked the hotels ability to help with our disabilties. They assured us they could and we stayed 12 May in room 548. The room was 200 feet from the lift and barely big enough for a wheelchair. Later that night when I fell the second time (I fall once a year!), we noticed the help cord was unreachable. The... more

we arrived at the hotel for a short weekend trip and were delighted with the wonderfully quick check-in untill we were handed our room key which i kid you not was actually a key(in this day and age). we called it "The Wand" as it was attached to a long metal pole.when we arrived in the room i wanted to... more

This hotel was booked for me by my company, I would never book it for myself in future. Check-in was very smooth, however, you have to check in and then go to the concierge to get your key and it is actually a key, which you have to hand in if you leave the hotel. It's on a really long... more

We were moved to this hotel after a couple of sleepless nights in another. It was a lovely room, cosy and secure. It was cheap to leave my bags for the day after checking out. more

I arrived at the hotel at 10 am in order to hand in my luggage until checkin time at 3 pm. But the nice lady behind the reception told me my room was ready if I wanted to use it. Very nice indeed. I got a single room on the 7th floor. It appeared to be newly renovated. Very nice... more