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Imperial Hotel

3.5 of 5
Russell Square, London WC1 5BB, England
Hotel amenities
Imperial Hotel
Ranked #571 of 1,081 hotels in London
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745 reviews from our community

Traveller rating
    69
    312
    222
    81
    61
See reviews for
Families
144
 
Couples
212
 
Solo
85
 
Business
113
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Glasgow
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

Stayed at the Imperial while on a short break to London. Room basic but very clean and comfortable. Nice bathroom with fresh towels each day. We had a room overlooking courtyard which was quiet. Public areas nice. Staff very friendly and helpful. We arrived early but they let us have our room early. Booked tickets with the hotel for trips.... More

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Todmorden, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Recently stayed with my sister while we took in a special exhibition at the British Museum along with a show(Billy Elliot). Overall the experience was good, all the staff were extremely polite and helpful, room overlooking the courtyard was spotless with clean sheets and towels daily. O.K.the tea and coffee provided in the room were basic but I never travel... More

Was this review helpful? Yes 1
Brussels, Belgium
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Agree that the check-in process was a little odd, and the locking system on the doors was not, the most modern, however the room was very clean and tidy, the breakfast tasty (perhaps less choice for vegetarians), the location was perfect for our weekend in London and the staff were friendly enough. Can't comment on the traffic noise level as... More

Was this review helpful? Yes 1
Portsmouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW via mobile

This was a one night stay after attending a function locally. The check in is a bit odd - you got to the reception desk and register and then got to the Porter to get your key which is attached to a long metal rod. Not sure why! The room I had was unwelcoming and noisy - a great view... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 15 May 2013 NEW

Stayed at this hotel with 2 friends for 3 nights recently. Overall , excellent value for money. Nice outlook from our rooms and very convenient for exploring the sights of London. Staff were polite and helpful. Rooms were clean and warm with clean towels etc. dailly.

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Newcastle, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 11 May 2013

I have stayed in 4 of their hotels, this one being the latest. This is supposed to be their flagship hotel. All of the hotels I have stayed in need seriously updating and money spent on them (worst of them The County, which is another story). For what their standard rate they charge, even if you can get slightly cheaper... More

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See 6 more reviews by hugeabbafan for London
Deltona, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 May 2013

Did not enjoy our stay at this hotel which was three long nights. Too far out from the main beat. Nothing close by without having to take metro, bus or cab. The front desk had harsh words for us when we requested to change rooms because the accommodations were not what were booked. If room was not prepaid-would have went... More

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Wakefield, United Kingdom
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Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 7 May 2013

To start off with a good point, the staff could not have been nicer or more helpful but that's where the good points end. The rooms were very basic with thin towels that did not dry you. The bath was slippy and the shower did not work. The rooms were extremely hot too. The food: there was very little choice... More

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Stavanger, Norway
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

Have been staying here about 15-20 times and have only good experiences from our stay. Underground, buses are very close. Also very close to British Museum. Easy Access to and from Heathrow airport. Walking distance to several attracctions in London.

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Newcastle upon Tyne, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 May 2013

The hotel was very good value for money although the room was a little tired but was very clean. The hotel was very close to travel services with the tube a couple of minutes walk and kings cross was only a 10 minute walk, The breakfast was also very nice, For those that are also unaware the imperial hotel is... More

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Hotel Summarization (Beta)

What travellers say

  • Russell Square(40)
  • Very good(28)
  • British museum(18)
  • Tube station(15)
  • Friendly and helpful(8)
  • English breakfast(8)
  • Great location(7)
  • First nights(6)
  • Single room(5)
  • Short walk(3)

Additional Information about Imperial Hotel

Address: Russell Square, London WC1 5BB, England
Region: United Kingdom > England > London
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #571 of 1,081 hotels in London
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel, located near British Museum, Covent Garden & London University, adjacent to Russell Square tube station. ... more   less 
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Also Known As:
Imperial Hotel London
Hotel Imperial London

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Imperial Hotel
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