We stayed at this hotel for my son's 11th birthday and had a wonderful time. The hotel is stylish and the staff were very helpful and welcoming, which added to the enjoyment of our stay. Our room was spacious and comfortable, beautifully clean, with a smart bathroom and power shower. I liked the way that we had a phone call... more

It's a chain hotel. It all works well. The fabric, fixtures and fittings are in good order. It has professional (mostly French) staff. . It has comfortable rooms. It's well-located if you want to be South of the river and near the Tate and whatnot. Breakfast was good. They'll do a deal on the room rate which is just as... more

Friendly and highly efficient staff (Kai checked us in and he was very charming and made us feel very welcome). Brilliant location - 5 mins to Tate Modern and the Thames, 10 mins to Borough Market. Although we chose the location due to attending a family wedding, I'd happily stay again for a leisure break. M&S food store right opposite,... more

The only good thing about this hotel besides the friendly staff was the location. Our booking agent told us this was considered a 4-star hotel - it's not. It's more like a 2-star. It also advertised a pool, which is untrue - there a reciprocal agreement with a health club, but it's not on site. The breakfast was inedible, the... more

Succinctly - friendly, pleasant and hospitable staff , excellent food, beautiful and clean rooms, and nice location! Worth for your money! more

i would recommend this hotel to any one for the following: - kind & warm hospitable staff - facities available in the hotel - clean & tidy rooms more

I received very warm welcome by the staff.The room service was excellent.Rooms are clean and tidy.Constantly attended by the room attendants. more

the hotel reception staffs were very friendly, i received a redcarpert welcome on check in, i was offered exta services like taxi booking , porter and theater booking. restaurant and bar satffs were very friendly, food and drinks werw amazing. more

we had a lovely weekend at this hotel, the staff were very helpful and professional, fantastic breakfast which was buffet style but you could order specific items as well, the rooms were on the smallish side but very well presented and clean, it was within short walking distance of the london eye, tate modern, globe theatre and the thames, lots... more