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Norfolk Plaza Hotel

3.0 of 5
29/33 Norfolk Square | Paddington, London W2 1RX, England
Hotel amenities
Ranked #732 of 1,068 hotels in London
2.5 of 5 stars 282 Reviews
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282 reviews from our community

    Trip type
Traveller rating
    19
    68
    79
    52
    63
Date Rating
blueice_chan
HK
1 review
4 of 5 stars Reviewed 15 February 2012 NEW

Honeymoon trip with my hubby on late Nov. Stay there for 6 nights. The first night was terrible, it was a very large triple room, high ceiling, dim lightings and dirty curtains with tears, heater and telephone is not working!! Just like in a ghost room... then I request to change to another room the day after, a double room... More

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VictoriaAB
kent
2 reviews
1 helpful vote
1 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

I booked this Hotel for my Mum and Nan for a Christmas present through London Theatre Breaks (who are just as Terrible). When they arrived at the Hotel they were told their room had been Cancelled, which was not the case. Once that had been sorted out they were taken down a Smelly hall way to get to their room.... More

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hollander72
West Midlands
Senior Reviewer
6 reviews
3 helpful votes
2 of 5 stars Reviewed 30 January 2012

Well - the hotel is in need of a good renovation job - but to avoid being completely negative: the staff are some of the friendliest and most helpful we have met in London hotels. Its very clean , near Paddington station and underground so you can leave luggage ready for quick pick up, daily newspapers in reception and the... More

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salgumari
Tallinn, Estonia
Contributor
12 reviews
4 helpful votes
2 of 5 stars Reviewed 21 January 2012

well, before I booked this hotel I checked their web- nice pictures, looked renovated and average. I also checked tripadvisor of course- somebody sayd 'do not believe the whiners'... I decided to try as I am a travel agent myself and our clients often use hotels of approx the same price category and the same location (near Paddindton station). I... More

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kathleenphillips275
Bristol, United Kingdom
1 review
1 of 5 stars Reviewed 17 January 2012

we arrived for a christmas beak !!! outside and the entrance looks grand , we were given our first room which was in the attic as you walk around the corriders there is a terrible stench of stale smoke and dirt i complained and with a bit of hestation i was offered another room which was dirty ,damp running up... More

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AManns
Suffolk
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

Staying in London overnight to see a show. Got a good deal on rail hotel and show. This was the hotel. Great looking exterior, reception looked good, very peaceful. Reception staff were very helpful when we asked if we could leave luggage there while we took a walk and had lunch. They suggested a few places to go and eat... More

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Loveheart23
Oxford, United Kingdom
Reviewer
4 reviews
3 of 5 stars Reviewed 27 November 2011

I have just come back from a weekend stay. We had a hotel and show deal. When we were allocated our first room, we were pleasantly suprised considering all the reviews, was very clean and ok, quite stayable. My friend then sat on her bed and unbelievably one of the legs was missing. I rang reception and advised them of... More

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Jan080149
London, United Kingdom
2 reviews
4 of 5 stars Reviewed 10 November 2011

We had a great stay. The staff were very good ,nothing was too much trouble for them. The room was a little tired but very clean, I would stay here again when in London . More

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sally p
Northampton, United Kingdom
Reviewer
5 reviews
3 helpful votes
2 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

stayed over the weekend to see a show as other reviews have written, the hotel gives a very false impression, excellent on the outside, entry foyer very nice, bar pleasant. Shame about the room, I have stayed in many hotels for work and pleasure, but this is I'm afraid a complete disappointment. Our room was on the top (attic) the... More

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micka345
Walsall, United Kingdom
Reviewer
4 reviews
5 helpful votes
2 of 5 stars Reviewed 5 November 2011

My colleague and i stayed here for one night, due to us working in the area.We request to stay in the area as it is good for places to eat and drink, shops etc.This hotel looks good when you enter the reception area, but, goes downhill from then on.When we got to our room my mate warned me about the... More

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Norfolk Plaza Hotel Also Known As

  • Norfolk Plaza London
  • Hotel Norfolk Plaza
Address: 29/33 Norfolk Square | Paddington, London W2 1RX, England

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Norfolk Plaza Hotel
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