We stayed one night on December 29th 2011. Rooms are quite small but very clean. The double beds are the smallest we have ever had in any hotel, if we stayed again we would request twin beds for more space (we're 5'2 and 5'6!). Only had drinks in the downstairs bar, prices were fairly high but not as expensive as...
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Dear Guest,
Many thanks for your review following your recent visit to Holiday Inn London-Bloomsbury.
Thank you for your comments regarding the size of rooms and beds, the cleanliness of the rooms and the bar pricing. I am sorry that our double beds were not suitable for you. All our beds are Queen/King size (60in × 78in - 1.5 m...
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This was our first stay in a Holiday Inn, and to be honest I think it may be our last. The rooms were clean and the breakfast was ok. It is very close to Russell Street tube station and a great little shopping centre and bars in the area, and walking distance from/to Kings Cross (approx 10 mins).
But the...
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Dear Jayne,
Many thanks for taking a few minutes to review our hotel. I am sorry that you were dissatisfied with the size of the bedroom. Please note that a safe storage facility exists for all guests at reception and that all executive bedrooms are equipped with a bedroom safe. I hope that despite this disappointing visit, you will consider...
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We stayed for a two night break from 29th December on a bogof and arrived at the hotel around midday. Check in is not until 2pm and was going to see if we could leave our bags in the concierge room and go off and check in later. I am a Priority Gold Member and so far I find this...
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Dear Guest,
Thank you for your detailed review following your second stay at the hotel. I have taken all your comments on board especially those relating to Priority Club recognition. You may know that Priority Club is the World's Largest Hotel Loyalty Program. It is very important for us to get every aspect 100% right. I am very pleased that...
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The hotel is located two minutes walk from russel square tube station ,walking distance to
covent garden, britisg museum and russel square.
Room size ok and very quiet for night sleep.
hotel staff are friendly and very happy to assist the guests.
breakfast is ok not superb.
I will stay at this hotel again when visiting london
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Dear Guest,
Thank you for taking a few minutes to review the hotel following your recent visit. Your comments around location, size and quietness of the room, helpfulness of staff and breakfast are all appreciated. We look forward to welcoming you again soon.
Best regards,
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This was the third of three recent Holiday Inn stays, the first of which was appaling. I am pleased to say that this visit was a good one. I've known the hotel for years as I know the area but never stayed here. As others have mentioned it is only 10 minutes walk from Euston and less than 100 metres...
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Dear Guest,
Thank you for your review of our hotel following your festive visit. Our goal is to meet and exceed all guests' expectations and judging by the score you gave, 5/5, we delivered exactly that. Your comments about the staff being friendly also means a lot to us. We wish you a Happy New Year and we look forward...
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Stayed 2 nights on room only basis as the breakfasts were £16 each. Requested a quiet room and got one overlooking the inner quad but this had the extractor fan noises from the kitchens so moved to a room overlooking the road. Initially this was o.k. but at abour 4.00 a.m. the noise of people shouting in the street could...
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Dear Guest,
Thank you for taking a few minutes to review our hotel following your visit. I am sorry for the inconvenience you experienced with the noise outside the hotel. As you mentioned, vents can be closed, this does prevent to a large extent any noise travelling through. The team is pleased to assist any guest who may not reach...
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I am writing this review while I am actually in the hotel. The location of this hotel is excellent with the tube right beside it and Oxford Street is 15 walk minutes away. Right beside the hotel is a small shopping centre (The Brunswick) that has a few shops restaurants pharmacy and supermarket. The main problem for me was the...
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Dear guest, Thank you for submitting a review whilst staying in the hotel. I would like to offer my sincere apologies for the delay you experienced at check-in with your room not being ready until after 2pm. I have checked with the Front Desk team and the second family room you are referring to was allocated to you as soon...
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Room was basic - almost spartan - but clean, bright, quiet and comfortable. The included breakfast was generous and excellent.
I'd wanted to stay in the Russell Square/Southampton Row area, and this hotel offered the best value for money (for London, anyway, which is ridiculously expensive) and a superb location. It's a short block from Russell Square tube station and...
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Dear guest, Many thanks for your review following your recent visit at Holiday Inn London-Bloomsbury. Our goal is to offer a clean and comfortable room with great service, all of this at a great value for money. I was pleased to read that we delivered exactly that. Again many thanks and best regards.
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Staying for six nights at this hotel was an unforgettable experience. The hotel is very close to russell metro station ( blue line ) . Staff were very friendly. Room was very clean but not big enough. Breakfast was excellent with a big variety of hot and cold dishes.
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Dear Pam, Many thanks for your comments. I am very pleased that you had an "unforgettable experience" at our hotel for your 6 night-visit and that our staff were very friendly. Also thank you for commenting on the cleanliness, breakfast and the proximity to Russell Square. We wish you a Happy New Year and we look forward to welcoming you...
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Hotel is in a very nice location, but rooms are a bit old with the facilities, A/C in the hotel was OOO for the whole stay, have to stay one night with the door opened to get some air.
Management compensated this night, it is a pitty as hotel location is great, should be renovated & looked after well.
No...
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Dear Okamel,
Many thanks for taking the time to review our hotel following your recent visit. I am sorry about the various issues you experienced. I am pleased that your feedback was acted upon during your stay and that a gesture of goodwill was offered to you. I have reviewed your feedback with the team and ensured that actions were...
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