On arrival at 1pm we were told the hotel had been overbooked and if we wanted a room at that time we would have to pay extra for a deluxe room, or come back at 5pm when a room would be ready. After travelling we decided to pay the extra and as it was a romantic weekend thought it would... more

The reception is a nice area. The upstairs is absolutely dreadful however. Two of the floor tiles in our bathroom were not actually attached to the floor. There were no little shampoos and shower gels - there wasn't even soap at the wash hand basin. Location wise, it is on a dark little street and the flats around the corner... more

The outside of the hotel and the lobby are well presented, but don't let that fool you. The hotel rooms are cramped, the batroom is dated and the bath had rusty taps, and the drains smelt bad. Try to find the room was not so easy. We arrived on the 4th floor then went down to different corridors, through one... more

very unfriendly staff dirty beds very expensive rates not worth going never again more

We arrived at the hotel early at around 11.30am and asked if we could check in. The receptionist took our details (name and booking info) and said the room would be available at 2pm onwards and said we could leave our belongings with the concierge and come back later when we were ready. We did this because we had a... more

We stayed here for one night before picking up a tour that left from the hotel next morning. It looks very posh in reception so expected great things, but the room was disappointing. It needs a few maintenance jobs - e,g. doors off hinges and a good clean. It was quiet though. It is not too far from St Pancras... more

Stayed there with my son for three nights (the third night free-offer). Nice and clean hotel. Nice and clean room. view was not the best but we didnt visit London to look through a hotelwindow. Outside the hotel its smelled like a horse stable, but we found out that the London zoo was close to the hotel. Okay breakfast (not... more

We were pleasantly surprised to find out the hotel wasn't all that bad, after the stories told on this site. Actually, the rooms are very clean, not big, but not too small. They look cosy and warm. The beds, breakfast, service were also great. Its 5 minutes walk to Euston Station. Would surely stay here again! more

The hotel is located close to Euston's mainline train station, that's about all I can say in it's favour. One person on reception, so customers trying to book in or have any other issues dealt with were made to wait. The door card didn't work first time so had to traipse back to reception and wait again for another card,... more