We had one of the suites on a lower floor and we found the size of the room, amenities and decor to be excellent for the London market. Service was excellent (whether you needed a nightcap or a late-night taxi people were there to help). Check-in and check-out were a breeze - no lines, no complications. We understood that the... more

We stayed at this hotel in June 2009. Positive points ; Easy to find from M4 with secure parking £1 an hour. Close to underground station. Excellent breakfast.Quiet rooms. Not so positive. Standard of room was appalling for a four star hotel. Bathroom was clean but stained sink. Poor selection of shampoo/bath stuff.Smelt of drains. Beds were very odd in... more

again i take this hotel because of my tour very convenience area, undergound is about 5 min walk, and there is good hub around. But it is far aways to go tourist area room is big enough for 2 people, very nice, good bed, clean, bathroom is good and big more

Check was very pleasant, Emmanuel the person who checked us in was extremely courteous. We proceeded to our room, which was both small and claustrophobic. the pull out bed was a painful experience to sleep on. There were no rags and the shower did not work . we called housekeeping a plumber came and i advised him he might want... more

Clean, modern hotel with superb breakfast buffet. Unfortunately far away from cental London. If you want to see Big Ben, stay somewhere closer. Relativley close to London's Tube (subway), so you can get to Big Ben in about half an hour. You are one or two Tube stops from london rail system. Little on the expensive side, with no ethnic... more

London hotels are notoriously expensive and they just don't give value for money, this hotel was no different. Car parking costs are terrible, surely free parking for residents wouldn't be too much to ask. Room was fine, location excellent, just outside congestion zone and close to the tube. Just a shame about the parking costs. more

I've eaten in the hotel restaurant several times wiht both friends and business associates, the evening buffet is amazing value for money, staff are always knowledgeable, attentive and polite, and the huge lobby and bar area is a perfect place to meet for pre-dinner drinks. Always a favourite. However, it had been some time since I'd stayed overnight, and I... more

I booked this hotel on a special deal then read some reviews and got a bit worried. No need for woories this hotel is great. Fast check in friendly couteous staff. Lovely spacious clean room. We stayed on the fifth floor with our four year old son and it was lovely and quiet. The beds were lovely and comfy as... more

Good location, good room, good service, good food. Nothing outstanding, nothing poor. Just a decent solid business hotel. more