26-28 Oct 2009 I would not stay here again. Stupidly booked this hotel after reading ok reviews, after booking then found more acurate reviews, but it was too late to cancel. Reception - Pleseant enough area but no smiles and barely a word uttered to us from the man at the desk. Our room wasn't ready, why ask for your... more

This place is a negative 5-star! I was shocked how dirty it was. With such a low rate, I was not shocked when I saw cracks on the walls, stains on the carpet and bed, broken lamps... However, I could not stand a filthy bathroom. When I checked in, the toilet was not flushed and that means the toilet had... more

How i wish i'd read these reviews before booking this hotel. From the photos on their website it looked a fairly decent hotel, certainly looked clean and fresh. On arriving we noticed how dirty it was in reception. Things didn't improve once we got to our room on the 4th floor. We were meant to be staying for 2 nights,... more

My husband and I stayed here on Saturday 3rd October. We arrived in the morning before check-in was possible so we left our bags in the luggage room. The receptionist wasn't exactly full of smiles and nor was he very helpful. The entrance hall was basic but it seemed ok. We returned later to check in to our room and... more

Don't bother staying here, the bathroom was covered with black mold,the walls were filthy with dirt,the breakfast was so basic,should not be 3 star. I think the owners are money hungry because I would never take money from people and give them a room that was so dirty and mouldy and smelt through-out the whole hotel,it looks like no money... more

continental breakfast was one and half slices of cheap toast no continental what so ever .first set of rooms disgusting, switches hanging of the wall, small, dirty shower, doors were hanging off black mould around the toilet and shower most umwelcoming.second set of rooms -slight improvement -safety checks on electrical items out of date again very small, receptionist admitted that... more

I have never been to most disgusting,dirtiest and smelly place like Eden Plaza at 68.Queensgate,London.It should not be allowed to advertise as 3 star hotel,as it's not even 2 by the lowest standards.This place should be closed down,before any more people have to go through the horror of staying there even for one night only !!! Do yourself a favour... more

This is the most disgusting place I have ever been in. I was given a room like a shoe box with the dirtiest shower, broken tiles and rusting pipes, so depressing. I went to reception and they took me to the dungeon and I also refused to stay there!!! Next came a room that had cleaner facilities which I tolerated.... more

From the outside this hotel looks great and the location is lovely, but that is all I can say good about this hotel. Our room was dirty and mouldy. the corridors and stairs are also filthy. We went for breakfast on the first day and all there was was cereal toast and rock hard bread buns, the drinks were disgusting.... more