This hotel defines customer service. I have stayed in 5 star hotels all over the world, for some reason this is the first time I have stayed at a Four Season. I am amazed. There is NOTHING this hotel can't do for you, the staff are smiling, welcoming. From now on, I will only stay at Four Seasons.

Stayed at the hotel several times and is always positively surprised about the service. The location is perfect with nice restaurants and shops in the area but also not far from tube/train station to travel into more central areas if desired.

Stayed here for one night while on business - location could not be better for Canary Wharf. From the second I walked in the door, the service from every member of staff I encountered was exceptional. The room itself was perfectly adequately appointed for a business hotel, however, the lack of any tea / coffee facilities was a little disappointing.

Excellent service from front desk staff, doormen, concierge, and restaurant staff. All staff very attentive and helpful. Great location...traveled on riverboat which is right outside hotel...great way to sightsee and enjoy London.

We have just stayed here for our wedding anniversary, taking our 5 year old son along too. On arrival we were upgraded to a river view room which we really appreciated. Our son was given his own key card, a colouring book specific to the hotel and it's location, and his evening meal was complimentary too. Staff were very friendly,... More

We stayed at this hotel in March for 4 nights and had a great time! Our concierge Amar and his staff did everything possible to make our stay enjoyable and memorable. We traveled with 4 teens to see the One Direction Concert at the 02 - he got us front row tickets! Amar ensured we got into excellent restaurants, arranged... More

Apologies for the rubbish pun in title. I've reviewed this hotel before so I won't repeat myself, but I just wanted to post another review to say thank you for another lovely stay. This is fast becoming our favourite hotel in London. This time we stayed for marathon weekend, my husband was running for the third time. We usually stay... More

excellent service, personalized and helped me through a difficult situation while I was staying there. Staff was super helpful and connected me to home when cell phone was missing. Everyone on staff was committed to providing me with the resources I needed and we trustworthy.

I’d wanted to stay in the Four Seasons at Canary Wharf for some time given that I worked in the vicinity and I now regret that I’d not done so sooner. We’ve (me, wife and son) been lucky enough to stay in a number of luxury family friendly hotels which have catered to ours and our son’s needs extremely well... More