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Four Seasons Hotel London at Canary Wharf

5.0 of 5
46 Westferry Circus, Canary Wharf, London E14 8RS, England
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Four Seasons Hotel London at Canary Wharf
Ranked #53 of 1,081 hotels in London
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321 reviews from our community

Traveller rating
    216
    67
    27
    6
    5
See reviews for
Families
70
 
Couples
104
 
Solo
24
 
Business
108
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Marden, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

Excellent service from the time of reservation until the moment we left. Attention to detail was impeccable including a towelling robe and slippers for our 4 year old, personalised london bus key card and kids step to reach the sink. This part of London is quiet at the weekend and there is a boat service from the hotel to the... More

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Zambia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This hotel defines customer service. I have stayed in 5 star hotels all over the world, for some reason this is the first time I have stayed at a Four Season. I am amazed. There is NOTHING this hotel can't do for you, the staff are smiling, welcoming. From now on, I will only stay at Four Seasons.

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Sandnes, Norway
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 15 May 2013 NEW

Stayed at the hotel several times and is always positively surprised about the service. The location is perfect with nice restaurants and shops in the area but also not far from tube/train station to travel into more central areas if desired.

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scotland
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 9 May 2013

Stayed here for one night while on business - location could not be better for Canary Wharf. From the second I walked in the door, the service from every member of staff I encountered was exceptional. The room itself was perfectly adequately appointed for a business hotel, however, the lack of any tea / coffee facilities was a little disappointing.

Was this review helpful? Yes 1
See 7 more reviews by scottravel32 for London
MichaelPurtill, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review
10 May 2013

Dear scottravel32 Thank you for choosing to stay with us here at Four Seasons last month while you were visiting Canary Wharf. It’s wonderful that you enjoyed your stay and thank you for your very kind comments regarding the team and the service. Although you were in Canary Wharf on business, you may wish to visit us at a weekend... More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 May 2013

Excellent service from front desk staff, doormen, concierge, and restaurant staff. All staff very attentive and helpful. Great location...traveled on riverboat which is right outside hotel...great way to sightsee and enjoy London.

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MichaelPurtill, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review
3 May 2013

Dear luvlondon60745 Thank you for choosing to stay with us last month with your family, and it’s wonderful that you enjoyed the river boats from the pier outside the hotel. Truly the best way to get around London and see the sights from a new perspective! I have shared your very kind comments about the service with our team this... More

Reading, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 29 April 2013

We have just stayed here for our wedding anniversary, taking our 5 year old son along too. On arrival we were upgraded to a river view room which we really appreciated. Our son was given his own key card, a colouring book specific to the hotel and it's location, and his evening meal was complimentary too. Staff were very friendly,... More

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MichaelPurtill, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review
3 May 2013

Dear Kateelezabeth1972 Happy Anniversary! Thank you so much for choosing to spend this special occasion here with us at Four Seasons Canary Wharf. I am delighted that you and your son enjoyed your visit, and thank you for your very kind comments about the team. I hope you will return to stay with us again soon, and in the meantime,... More

Virginia Beach, Virginia, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 April 2013

We stayed at this hotel in March for 4 nights and had a great time! Our concierge Amar and his staff did everything possible to make our stay enjoyable and memorable. We traveled with 4 teens to see the One Direction Concert at the 02 - he got us front row tickets! Amar ensured we got into excellent restaurants, arranged... More

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MichaelPurtill, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review
27 April 2013

Dear Diana R I am so pleased that you and your family enjoyed your special visit to see One Direction at the O2 Arena. Amar was delighted to have been able to create such a memorable experience for you and your family, and he is absolutely thrilled that you have mentioned him in your lovely review. His smile was even... More

Nottingham
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 22 April 2013

Apologies for the rubbish pun in title. I've reviewed this hotel before so I won't repeat myself, but I just wanted to post another review to say thank you for another lovely stay. This is fast becoming our favourite hotel in London. This time we stayed for marathon weekend, my husband was running for the third time. We usually stay... More

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See 7 more reviews by Louc77 for London
MichaelPurtill, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review
27 April 2013

Dear Louc77 Thank you so much for choosing to stay with us again during the weekend of the London Marathon, and many congratulations to your husband for running it for the third time! I am delighted that you enjoyed your visit – the atmosphere was wonderful and it was great to see so many people enjoying the sunshine in Canary... More

Stony Brook, New York
1 review
5 of 5 stars Reviewed 9 April 2013

excellent service, personalized and helped me through a difficult situation while I was staying there. Staff was super helpful and connected me to home when cell phone was missing. Everyone on staff was committed to providing me with the resources I needed and we trustworthy.

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MichaelPurtill, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review
10 April 2013

Dear 325LindaW Thank you for your very kind words and I am so pleased that the team was able to help you when you most needed it. I very much hope you will visit us again next time you are in London and in the meantime please do not hesitate to let us know if there is anything we can... More

Durham, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 8 April 2013

I’d wanted to stay in the Four Seasons at Canary Wharf for some time given that I worked in the vicinity and I now regret that I’d not done so sooner. We’ve (me, wife and son) been lucky enough to stay in a number of luxury family friendly hotels which have catered to ours and our son’s needs extremely well... More

Was this review helpful? Yes 1
MichaelPurtill, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review
9 April 2013

Dear Mack-73 Gosh – what an absolutely lovely review! Thank you so much for taking time to write about us following your stay with us in celebration of your son’s fifth birthday. I am delighted that you enjoyed this very special celebration, and that it created some wonderful family moments for you to remember and cherish. It gave me great... More

 
 
 
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What travellers say

  • Room service(4)
  • Very good(4)
  • So convenient(3)

Additional Information about Four Seasons Hotel London at Canary Wharf

Address: 46 Westferry Circus, Canary Wharf, London E14 8RS, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#42 Luxury Hotels in London
#57 Business Hotels in London
#61 Family Hotels in London
Price Range: ££££
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
4 Seasons Hotel Canary Wharf
Four Seasons Canary Wharf
Four Seasons London
London Four Seasons

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Four Seasons Hotel London at Canary Wharf
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