Gloucester Road, London, is my favourite location. I normally arrive at Heathrow around 6:00am and thus find travelling on the tube very convenient (and cheap). When you take away the 2-way expenses on Heathrow Express and taxi to your hotel, you can easily upgrade to a 3-4 stars' hotel like Crowne Plaza Kensington instead of staying in a less comfortable... More

Chose this hotel last autumn since my "usual suspects" from previous London stays were either too expensive or fully booked. Loved this place and returned this month for four nights. Was really satisfied overall ; as a platinum member was upgraded to a suite which was superb in all respects. Great bed, perfect spacious bathroom/toilet, great fittings, ironing board, ample... More

My wife and I stayed for one night in May. This was so we could do the moonwalk in Battersea. Nice room and very tidy, shower room great. We only really slept in the very large comfy and clean bed. The staff could not of been more helpful. Arrived at 13.20hrs to be told room not ready until 14.00hrs went... More

Stayed 1 night early May 2013 with my wife & adult child coming from Paris before flying back to USA the next day. We had deluxe room which had 2 double beds. Room was good size for 1 or a few nights. Location very convenient- across the street from the tube with 35 minute direct trip to Heathrow, or about... More

Myself, husband and two children stayed at the Crowne Plaza for one night over the May bank holiday weekend. We arrived at the hotel at 11.15 am expecting the receptionist to tell us our room wasn't ready but it was, which was a nice surprise. The receptionist was friendly but didn't advise us where to have breakfast or the times... More

We stayed here for three nights and it is a nice, recently refurbished hotel. The reception staff are friendly and helpful. For readers who don't know London this hotel is convenient for the Royal Albert Hall and some of the major museums (Science, Natural History and Victoria and Albert). The club rooms are spacious and well equipped although perhaps a... More

One night stay booked last minute. Arrived at 1030 and was impressed by a warm welcome and the room being ready. Receptionist was very helpful and pointed out useful hotel features. Room was modern and well presented - spotlessly clean with an extremely comfortable bed, lovely decor and modern functional bathroom. Lovely touch was the aromatherapy spray on the bed.... More

We stayed for 6 nights at the hotel in the last week of April. This was our return stay at the hotel which we had stayed many times before under the name of Holiday Inn but has been upgraded to Crown Plaza a few years ago. We returned to this hotel not only for the clean and nice room (especially... More

We stayed for three nights and thought this hotel was very good value. The staff was very professional and helpful and it was easy to store your bags before check-in time. We got really good tips from the concierge on where to go with our kids, even down to the best playground in the area.