A lovely modern, clean hotel with good room size and friendly helpful staff. We booked on their website and got a room only rate of £135 incl taxes. It is on the picadilly line great for heathrow and moments from the underground door. I will certainly return. more

We had last stayed here in November 2008 when the Hotel was in the middle of the refurbishment and changing from a Holiday Inn. The location is so good that the few niggles of staying in a part building site had not put us off booking again this year. We stayed for 4 nights from Monday 2nd to Friday morning... more

We stayed during the half term holiday, from Wednesday to Saturday. We chose this hotel because we had stayed there a couple of years ago and they had given us a room for 5. The hotel has undergone an extensive renovation including rebranding, it was formerly called the Holiday Inn. The entrance and foyer of the hotel is well laid... more

....yes it's a great location- a direct tube ride from Heathrow. Plus Kensington is a beautiful area and there are a great range of eating options just outside the Hotel. The London Bus tour companies also have a stop nearby. The rooms were nice but the temperature was too cold in the room and too hot in the corridor. Our... more

You can usually rely on a Crowne Plaza to be of a certain standard and Kensington meets expectations in this regard. Good job we were on a reward night I have stayed in places just as good that were less than half the price of the rack rates listed in reception! Comfortable room, good location and good staff. If you... more

My husband and I always stay in this area as we know it well. The Crowne Plaza was terrific. I had requested a quiet room and we were given a very nice one overlooking the garden. We found the staff helpful and the breakfasts good with plenty of choice.The one downside was the lift but I understand another one is... more

Pros 1. Great Location / Very Close To Tube Station /food/ groceries 2. Room was extremely quite / We faced the back of the hotel 3. 2 Beds in 1 room which is very hard to find 4. Very pleasant staff Cons 1. Wifi didn't work for me but at least the lobby has 2 free computers to use 2.... more

Stayed 1 night in October 2009 very high quality room, breakfast fantastic. Location is less than 75 meters from tube. Would stay when ever on London, although the price was at the top end of my budget at £170 per night but well worth it. Oh yes the bed was the best I have slept on in a uk hotel. more

Stayed here for four nights, and I was delighted to see the free WiFi was working again, I got a lot of use out of it. The receptionists were very friendly, the room was impeccably clean (Room 510) with a good view over the side of the church behind the hotel. I was amazed at how quiet the room was,... more