We were happy with the location (close to great shopping, eating, and sites of interest), the staff were helpful and the amenities at this hotel were good, particularly the Cookbook restaurant. The room was also well-equipped and tasteful. more

I read the reviews on here before we went and so was prepared to be dissappointed. How wrong I was, this hotel is fantastic, especially if you upgrade to the club lounge on the 7th floor. I took my partner for a romantic weekend break and we were both overwhelmed with every aspect of the hotel. The staff were very... more

I have just come back from a weekend in London staying at the Intercontinental Hotel on Park Lane and just wanted to say what an abolutely fantastic hotel this is. I am used to staying in 5 star hotels and realise that expectations are high however I have to say the Interconti exceeded them.... the reason... the staff and the... more

We had a very good stay at the Intercontinental Park Lane. We arrived very early and our non smoking room wasn't ready, but we were given a card to access the club lounge and as we decided to go out for a walk we left luggage at the reception and we were asked for our mobile phone number to call... more

Got a good price on a room for two nights in November. Booked with last minute dot com. Great location, service was good, breakfast both mornings was excellent. On criticism of the hotel was that room was a little on the small side... had a room facing an inner courtyard, possibly one of the cheaper rooms called " classic room".... more

Always a good choice with a great location. However, I always feel there is something missing. Sort of vanilla feeling about the place. Good choice if you find a fair rate but not so special to splurge. more

I've stayed 1 night and I must say I was really happy I did. Hotel location is great, next to Hyde Park and Green Park, close to Mayfair and Picaddilly Circus and next to bus stop, tube station and Hard Rock Café London. Staff was very nice to me and helpful. Can't compain about the service. Easy check-in and check-out... more

We stayed for one night, and found everything OK, Rooms all clean, a little small, but we expect this in London, Took advantage of the Club Lounge, and if used offeres excellent value. No compliants from us, all the staff we that help us was excellent Well done ! nice Hotel in good loacation more

It is no use having spent a fortune on remaking this hotel if the staff let it down. The rooms are tastefully done and well-equipped - but very small even at the top end. The feel of a five star is there but everywhere there is poor service. The doorstaff talk to each other and cannot open a door; the... more