The location of this hotel is fantastic -- it's steps from two Tube stations, representing three different subway lines. It's near Hyde Park and Kennsington Gardens, and there are restaurants nearby. The bed was extremely comfortable, and the front desk allowed us to run into an empty room for a few minutes to freshen up when we arrived at 7... more

Stayed in this hotel for one night with my friend for an overnight shopping trip. I had my worries about this hotel after reading previous reviews but I was surprised at how clean the rooms were. Our room wasn't ready when we checked in but our luggage was stored for us. We didn't arrive back to the hotel until later... more

When we arrived at this hotel(hotel A), the Front desk staff told us that there were some maintenance problem, so they booked us to another hotel about 10 minutes driving distance. We asked if there was underground station nearby that hotel. The answer was no. We asked this "hotel A" to place us to some hotel nearby. They sent us... more

After stating at this hotel for five nights with my wife and daughter (4), I would describe my feelings about this hotel as very mixed. We arrived in the afternoon and were quite surprised to be kept waiting for half an hour before being let into our room at the official check in at 1500, even though we'd arranged for... more

Good hotel for it´s price range, very close to subway and free wireless internet in the rooms and hotel. I Recommend. Only problem was the breakfast staff, not the most friendly in the world. more

Read some terrible reviews before we stayed here, so before we arrived, we rang and requested upper floor rooms. They did initially give us 2 basement rooms, but without too much fuss they then offered us rooms on the 2nd and 3rd floors. We were prepared for the tiny bathrooms! Rooms clean, beds very comfortable plenty of hot water and... more

myself and my friend stayed here in sepember 2008 when we went to london for shopping and to see the sites! even though we arrived at the hotel really early they kindly let us take a room..beware.. always get one upstairs, we got bottom floor room, stank of smoke,and the floor shook every few minutes with the tubes passing underneath!!!... more

I booked a single room for three nights. The room was very small and the bathroom was even smaller. The bed was comfortable and clean. The location was fantastic, Queensway was just around the corner with it's shops and restaurants. The staff was friendly and the breakfast was great, too. So if you're a single traveller like me, and want... more

This was my first hotel experience in the UK. After comparing it to others in Glasgow and Edinburgh this one came in at the bottom. As others have mentioned, it's close to the tube and the park. Starbucks and other cafes are close. The rooms were very small but clean. The bathroom was even smaller. Full tub and shower, but... more