We just spent a night in room 622 ( a suite) and the room was a disappointment! The view from the balcony was fantastic with the London Eye above and Big Ben across the river but the room was vintage Marriott. The carpet and bathroom floor were stained and worn and the bathroom spigot had no cold water! We have... more

We stay at this hotel regularly when we visit London. Consistently high standard of room, service, and food. Very good Valet Parking service & Concierge Perfect for a Thames Clipper to the O2 for a concert. Perfect for a walk into Picadilly. Perfect for a walk down south bank in the sunshine. This hotel consistently ticks all boxes and never... more

I booked my mother in law into this hotel for her 70th birthday, and rang them in advance to let them know that she is elderly, travelling with a friend who isn't very mobile and unused to big cities. From the outset the staff went out of their way to be friendly and helpful to her - from what she... more

My fiancee and I stayed here in February for location reasons. It was our first time in London. The hotel is in a GREAT location. The view from our room was of the big ben and breathtaking...HOWEVER; there are a few cons that I must note...As we were taking a nap a 6pm, the fire alarm went off and the... more

We had two rooms, one had a great view of Big Ben and one had a view of the Eye of London. Fantastic service, great breakfast. Best of all was the view and location. Worth every penny. more

This is a fabulous hotel! Ok....first of all I did splurge and book the Thames/Big Ben view room for our anniversary. When we arrived they gave us an upgrade (I already thought we had the best room) to a room with the same view only we had a terrace/balcony. The view of the Houses of Parliment were incredible! The London... more

This hotel has the perfect location for being a tourist in London. It's right by the tube station & of course you walk out the door & there's the London Eye and Big Ben. The door staff & bell staff was fantastic, but that was about it. Every desk person I encountered acted if I was bothering them. At check... more

We took our 3 sons to London for 8 nights over spring break. My husband and I have been to London before having stayed on Hyde Park Corner at Four Seasons Inn on the Park (closed for renovations) and The Lanesborough (Perhaps the finest city hotel in Europe). You can in no way compare the Marriott to these true 5... more

Had a great weekend in London. Hotel gorgeous. 15 minute walk to Leicester Square Very courteous and friendly staff. Clean spacious room. Great River View No downsides. more