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Holiday Inn London - Kensington High St., an IHG Hotel

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About

#427 of 1,170 hotels in London
Location
Cleanliness
Service
Value
The stylish Holiday Inn London Kensington High Street is located in a quiet spot close to the shops of Kensington High Street just a few minutes walk from the nearest tube underground station. Following an extensive multi million pound refurbishment the hotel offers 706 modern guest rooms all equipped with high speed WiFi Internet connection along with a host of other modern amenities and features stylishly and thoughtfully designed, Located in the back of the hotel a stunning private garden awaits you. Or enjoy our Health Club which has a full length swimming pool Whirlpool sauna steam room treatment rooms and a fully equipped gym. Kensington Health Club and Spa provides a great contrast from the hustle and bustle of the city by providing our guests with a luxurious tranquil retreat. We can provide you with an escape from the stress of everyday life and give you your own space where you can listen to your body and indulge accordingly in the great facilities it has to offer.
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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Secured parking
Wifi
Paid internet
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Complimentary toiletries
Hair dryer
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, Spanish, Arabic, Czech and 3 more

Location

Wrights Lane Kensington, London W8 5SP England
Holiday Inn London - Kensington High St., an IHG Hotel
3,058Reviews60Q+A100Room tips

Reviews
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Gary wrote a review Today
Clitheroe, United Kingdom2 contributions
Excellent stay, what struck me was how happy and helpful staff were. From check in, to health spa and breakfast everyone had a smile, and really really helpful. Super room, super breakfast and swimming pool to die for. Only downside was the noisy housekeeping quite early. I know rooms need turning, but if you are gonna start at 06:30 be a little respectful to those sleeping. Perhaps no need to shout to colleagues doing other rooms.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Liam wrote a review Jun 2023
Charlottesville, Virginia22 contributions13 helpful votes
Hotel's Favourite
We stayed at this hotel for a quick 24 hour stop in London post-flight from the US. We booked the trip on less than 24 hours notice so we weren't too picky with hotels, but I'm very glad we found this one. The staff were friendly and helpful, the hotel was clean and in a great location (5 minute walk from the Tube and shops). The room was a King, nothing special but the bed was comfortable and there was AC (very good as it was quite hot when we were in the UK). The bathroom was a bit tight but did the job with good shower pressure (a plus after 30 hours of travel)! This is also a hotel used by flight crews so you'll see lots of airline staff there. To me this is a good sign that the hotel is consistent in the service we received. Next time we're in London we'll certainly consider this hotel again (if not looking to try a new neighborhood).
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Eric B wrote a review Yesterday
1 contribution
My wife and I stayed at the Holiday Inn Kensington as a good launch pad to view the sights of London. We were well greeted when we checked in, the staff were very helpful polite and courteous. Breakfast was very good, very well organised with a great selection of tasty foods. Light meals at the bar area was satisfactory, special mention to Shafiqul Islam and his lady colleague (his back to back supervisor) who were very helpful and great service. Room was comfortable and clean. Well done all, till next time
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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E S wrote a review Yesterday
1 contribution
The room was comfortable in every way. The breakfast had a great variety of options. I was impressed by all of the staff within the hotel . Kemal, Cima, Zakia and Cecio are friendly and helpful also, they made my stay so enjoyable. The location is perfect close to the city centre and attractions. The hotel was beautiful and the decor was modern and stylish. I was so pleased with the service I received from the hotel including Gym, pool and ….
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Georgiann U wrote a review 16 Mar
1 contribution
Quite possibly one of the best places I have ever stayed! The hotel itself is very nice, the food is very good but what makes it exceptional is the staff! I would like to recognize 3 staff members in particular that made us feel so special and took care of our every need! Giovanni at the concierge desk, the bar manager Saman (hope I spelled it correctly) and Manuel at the front desk! These gentleman went above and beyond to make our stay amazing! The hotel is close to the tube and shops and restaurants and yet set in a quiet residential neighborhood! I would recommend this hotel if you are ever visiting London!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded 2 days ago
Dear Georgia, Thank you so much for your glowing review and for taking the time to share your experience at our hotel. We are absolutely thrilled to hear that your stay with us was among the best you've ever had! It's wonderful to know that the hotel's amenities, the quality of our food, and, most importantly, the service provided by our staff contributed to making your visit exceptional. We're particularly grateful for your kind words about Giovanni, Saman, and Manuel. Recognition like yours is incredibly motivating for our team, and we'll make sure to pass on your compliments to them. It's our staff's dedication to going above and beyond that truly makes a difference, and we're so glad they were able to make you feel special and well taken care of. We're also pleased to hear that you enjoyed our convenient location close to the tube, shops, and restaurants, all while being nestled in a quiet residential area. It's our aim to provide not just a place to stay, but a comfortable and memorable experience for our guests. Thank you for recommending us to others visiting London. We look forward to the opportunity to welcome you back for another amazing stay in the future. Warmest regards, Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David R wrote a review 16 Mar
2 contributions
Wonderful breakfast and a lovely 3 nights stay. Looked after well for breakfast and specially the supervisor on the breakfast Zakia is an amazing host and I would like to say it is a lovely location for a family trip. I would recommend for this place.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded 2 days ago
Dear David, Thank you for choosing the Holiday Inn Kensington for your Spring break and for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed your breakfast and had a lovely 3-night stay with us. It's heartwarming to know that Zakia, our breakfast supervisor, made such a positive impact on your experience. We pride ourselves on providing our guests with exceptional service, and it's rewarding to hear when our staff members are recognized for their efforts. We are also pleased that you found our location to be ideal for a family trip. Our aim is to create a comfortable and enjoyable environment for guests of all ages, and we're glad that we were able to contribute to a memorable stay for you and your family. Thank you for your recommendation, and we hope to have the pleasure of welcoming you back to the Holiday Inn Kensington in the future for another wonderful stay. Warmest regards, Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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slidermuzz wrote a review 16 Mar
Orlando, Florida1142 contributions225 helpful votes
+1
I elected to stay here because of the gym facilities. Due to the stringent hours of the gym, I was unable to comfortably complete my routines. Had I known about this, I would have stayed elsewhere. I literally wanted to use the gym, and that is the reason for my picking this place over the few closer to the station I needed to be at the next day. Staff working in the gym area during the afternoon were less than pleasant. NOT rude, just felt like I was bothering them when I asked questions. Room was fine. Check in staff was awesome! If you don’t care about the gym (or pool) then this should be an okay place to stay for a night or two.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: There are many places to eat and shop nearby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded 2 days ago
Dear Slidermuzz, Thank you for choosing our hotel for your stay and for taking the time to share your feedback with us. We're glad to hear that you found the room satisfactory and our check-in staff awesome. However, we are genuinely sorry to learn that our gym hours did not align with your expectations and routine. Our aim is to accommodate the needs of all our guests, and we regret any inconvenience this may have caused you. For future reference, our gym hours are from 6:15 am to 10:00 pm on weekdays, with the last entry at 9:00 pm, and from 8:00 am to 8:00 pm on weekends. We also take your comments regarding the staff in the gym area seriously. We strive to provide a welcoming and helpful environment throughout our facilities, and we're disappointed to hear that we fell short of this goal in the gym. Please be assured that we will address this feedback with our team to ensure a more positive interaction in the future. We appreciate your understanding and hope that, despite the issues with the gym facilities and staff, you would consider staying with us again. We are committed to improving our services and ensuring that all our guests have a comfortable and enjoyable stay. Thank you once again for your feedback. Should you wish to discuss your concerns further or have any suggestions on how we can improve, please do not hesitate to contact us directly. Warmest regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lawrence H wrote a review 15 Mar
California Desert, California33 contributions6 helpful votes
Love the restaurant. And the staff even more especially Koral, Cima are amazing hosts and Zakia is the very talented and efficient supervisor. Btw, Sandra is my favourite! So gracias and helpful. Always smiling and the foods good too. One complaint, I wish they had almond milk!
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded 2 days ago
Dear Guest, Thank you so much for your kind words and for taking the time to share your experiences with us. We are overjoyed to hear that you have enjoyed your time at our restaurant and felt warmly welcomed by our staff. Koral, Cima, Zakia, and especially Sandra are indeed invaluable members of our team, and your recognition of their hard work and dedication is greatly appreciated. We strive to create a friendly and inviting atmosphere for all our guests, and it's wonderful to know that our team's efforts have left a lasting impression on you. We also take note of your preference for almond milk. We aim to cater to the diverse dietary needs and preferences of all our guests, and we're sorry for any inconvenience caused by not having this option available. Please rest assured, we will consider adding almond milk to our offerings to ensure a more inclusive dining experience for all our guests. Thank you again for your feedback and for your compliments to our staff. It’s guests like you that make our job truly enjoyable. We look forward to welcoming you back in the near future and hope to continue exceeding your expectations with both our service and our culinary offerings. Warmest regards, Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julia Child wrote a review 15 Mar
London, United Kingdom1 contribution
Absolutely brilliant location. Friendly and helpful staff. Rich breakfast and well stocked bar. Clean bedrooms and good cleaning service. Comfortable rooms and bathrooms with an actual bath: a real blessing after a long day in London! A must go place!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Anything you need you can always count on the reception staff. They are absolutely brilliant!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chris Wayne wrote a review 15 Mar
2 contributions
The best hotel I’ve stayed in London so far. Friendly staff, rich breakfast and the standards of cleanliness are top notch. Special thanks to Cima at the restaurant reception that made every breakfast a unique experience with her smile. Can’t wait to be back!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£106 - £211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kensington close london, hotel kensington close, kensington close hotel london
FORMERLY KNOWN AS
Kensington Close Hotel
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
706
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN LONDON - KENSINGTON HIGH ST., AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Holiday Inn London - Kensington High St., an IHG Hotel
Which popular attractions are close to Holiday Inn London - Kensington High St., an IHG Hotel?
Nearby attractions include Sambourne House (0.3 miles), Rutland Outdoor Pursuits (0.2 miles), and Kensington High Street (0.2 miles).
What are some of the property amenities at Holiday Inn London - Kensington High St., an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn London - Kensington High St., an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn London - Kensington High St., an IHG Hotel?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Holiday Inn London - Kensington High St., an IHG Hotel?
Conveniently located restaurants include Launceston Place, Grato, and Cafe Phillies.
Are there opportunities to exercise at Holiday Inn London - Kensington High St., an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn London - Kensington High St., an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn London - Kensington High St., an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn London - Kensington High St., an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Polish, Arabic, Czech, and Lithuanian.
Are there any historical sites close to Holiday Inn London - Kensington High St., an IHG Hotel?
Many travellers enjoy visiting Houses of Parliament (2.9 miles), Churchill War Rooms (2.7 miles), and Westminster Abbey (2.8 miles).
Is Holiday Inn London - Kensington High St., an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.