Paid £135 pr night and got a room smaller than the elevator!! Ok location if you are here for oxford street, but hotel service is crap and rooms smallest ever. Been in London several times a year since 1990 and this sets a new standard, and not in a postive way.... Stay away!!!! more

Just back from a weekend stay at the Sussex and have to say it was below average (only just though). Tucked away behind Oxford Street the location is great but it does make it very, very noisy at night. Partly because the windows in the room are just rubbish - massive gaps. A lot of the shops on Oxford street... more

Some of these rooms are too small against what the competitor hotels offer in this location. If you're just planning on sleeping in it, then I guess not a problem and if your trip is for seeing all the the West end has to offer, the location just 1/2 block from Oxford St, will make up for it. Plan any... more

Except for its location, a very poor value for money. The rates were 115GBP per night and the room was minuscule, barely encompassing the whole of my bed;) A big flat-screen TV set, tiny bathroom and spectacular view of the brick wall... hotels in London centre are a rip-off. more

Just enjoyed a very pleasant 3 night stay at the Sussex. The location is perfect, just around the corner from Marble Arch tube station and with Oxford Street shops practically on your doorstep. The room was nice - clean and with everything we needed. The staff were very helpful and service was excellent. The only gripe, if any, would be... more

The room was very clean and comfortable,The staff were very friendly and efficient .We had dinner in the restaurant and the food was very good with excellent service.Breakfast was also very good ,in all a very enjoyable stay more

Stayed for 2 nights. Very clean room. Good breakfast included in rate. Great location just 1 block from Oxford St., Marks & Spencer, and Primark. Very friendly and helpful staff. Show tickets were in excellent location. Small elevator. Had a handicap room and only complaint would be slippery shower floor. Double bed seemed a little small.. Would definitely stay again. more

I booked this hotel for myself and three friends for 1 night stay for a Hen Night. Perfect location for us as were spending the night in Leicester Sq and Covent Garden plus we wanted to doing a bit of shopping. I had requested 2 twin rooms however, upon checking in I was informed they only had doubles, luckily for... more

having read some reviews we were a bit concered about the room sizes. but upon arrival in our room we were plesently surprised, yes it was small ish but well laid out with a king size bed desk area and a bathroom. the ceiling was a bit low so if you are over six feet tall it might be aproblem.... more