Warmly welcomed by courteous and very helpful staff which continued throughout my stay. The Island Restaurant was excellent. My friend had the fish and chips (highly recommended) and I had lamb which was cooked to perfection. I thoroughly recommend both the hotel and the Island Restaurant. more

I stayed at the Royal Lancaster with my husband for 4 nights in May. It was our first time in London so I can not compare this hotel with others My general comments are as follows: 1. check in : very quickly 2. check out: quick but not very polite (maybe I should say not warming but this is something... more

We stayed at the Royal Lancaster for five days for a business/pleasure trip. The hotel has a very diverse clientele, with people from around the world. It has a nice location- next to Hyde Park and it is very convenient to three tube stations- but it is still out of the way. Check-in was a very confused process. There was... more

Location is the best for business & private traveller, just 5 minutes from Paddington station easy access from/to Heathrow. Well balanced between price and quality. The personnel at the hotel is well trained and kind. No Hot Spot service available yet. Quite suitable for business traveller who does not have enough time to spend his time at the hotel. more

We stayed at the Royal Lancaster hotel for five nights at the start of our Honeymoon. The reception staff were friendly and we had no trouble checking in. Our room was on the 14th floor and had a lovely view of Hyde park. The room was not huge, but was very comfortable and the maids did a great job of... more

We stayed a total of 4 nights in two twin rooms. The rooms were a good size, comfortable and clean, with air conditioning. The staff was competent and helpful. The location is very good, close to Paddington Station and the park, in a good neighbourhood. Great views over London from the upper floors. The Island restaurant serves fine food. The... more

I'm a regular business traveler to London and The Royal Lancaster is included in my company's list. I highly recommend this hotel - it's very comfortable, very clean, is excellently located right beside Hyde Park. My biggest positive is the staff and great service I consistently receive. Breakfast, to me the most important hotel catering service for the business traveller,... more

We stayed at the Royal Lancaster for our 20th wedding anniversary. The staff made our stay very enjoyable and the flowers and chocolates were a lovely suprise, we will visit again. more

Most impressed, and i have traveled extensively around the world. car parking a definate plus in central London. As in many other hotels allow sufficient time for registration and check out. more